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Get up to 40% of your purchase back
when you shop with Surfshark
Surfshark Reviews
Reviews and experiences from TopCashback members who have shopped with Surfshark.
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Surfshark Reviews
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Good cashback amount and quick!
Happy to have recieved a good amount of cashback that's become payable. Thanks!
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Oasis55 | 07 Dec 2024
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Love the VPN and ADblocker
Great Price, Cash back was paid in good time.
Great service from Surfshark and Topcashback
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Sudhirmanagolikar | 02 Dec 2024
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Brilliant product with Massive cashback to boot
Although it takes a while to come through I received £34 for buying a £112 product I needed anyway, so it was so worth using topcashback even for that one transaction.
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Superlateral1 | 18 Nov 2024
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cashback has been declined
cashback has been declined without valid reason. It looks dodgy
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tweggy | 14 Nov 2024
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Surfshark vpn
Not worth it took over 4 months for them to pay me it
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Member8120569221531 | 03 Nov 2024
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Trustworthy
They deliver just be patient
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Chefzandro | 02 Oct 2024
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Good Job - Kept the promise
I have received 100% Cashback on Surfshark, meaning that I got 24+3 months for free. I am happy with my experience.
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hesk | 29 Sep 2024
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Cancelled after 2 days because of incorrect tracking
This tracked at less than half that was offered, so I cancelled with Surfshark and got a refund. Then it tracked at the full amount. Too late, I'd gone. I hate bait and switch and that's why I cancelled.
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SteveJE | 26 Sep 2024
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Cashback declined
Dodgy cashback from this retailer - deals are too good to be true and they refused the cashback after I had made a large purchase.
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garethjluke | 26 Jul 2024
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Very good VPN-declined cashback for no valid reason
Very good VPN service. Seemed to have declined cashback for no valid reason as all requested information was provided.
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Jwilde2120 | 04 Mar 2024
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Good offers, slow to pay out
Got 100% cashback, hence the 4 stars. But the payout took well over the 10 weeks advertised!
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EAnder | 03 Mar 2024
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Very very bad experience so far from Surfshark (NOT Topcashback)
Topcashback contact SurfShark for the cashback not the other way round. I've informed you that Topcashback got a reply from SurfShark saying that my card was declined for the initial transaction, contacting Topcashback will result in them contacting you. The 30 day policy becomes redundant because of the situation.
A customer having to wait 3 months for a response for it to just be a 'card declined not new customer' despite paying seconds later.
Having to wait 3 months for SurfShark to reply to Topcashback and then informing me that I can't get a refund falls under the unfair contract conditions.
On Topcashback, a great offer for 95% Cashback for SurfShark VPN [New customers]
I use the link and try to pay but the transaction is oddly declined. I didn’t pay.
I’m not a customer yet as I haven’t paid.
Seconds later, literally seconds later, I try again and my same card works: I pay. I’m a customer.
The Cashback didn’t automatically track so I put in request to Topcashback.
The 30-day money back guarantee period lapses. But knowing I’m a new customer and met all conditions I was 100% confident I would get my cashback.
Quality Control: As part of quality control and reassurance purposes: In order to ensure that SurfShark is listening and reading the information the customer has sent to via email or chat to the agents who respond to these please ensure you include the following in the by copying and pasting it:
‘I have fully read the information sent by the customer today.’
This is to ensure that SurfShark is replying to customers having read the information properly. Thank you.
Surfshark inform Topcashback 3 months later informing them I’m not a new customer because I had a transaction declined.
I repeat. A transaction being declined counted me as a new customer. Despite not paying. This is ridiculous.
Constantly trying to contract SurfShark but they keep coming back with copy and pasted answers ‘hands are tied’ and ’you aren’t a new customer’ ’30 da
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1994Dan1994 | 09 Feb 2024
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Excellent.
No issues. Just took an age for the cash back. Then deducted £5.
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Dcrookes84 | 04 Feb 2024
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Excellent.
No issues. Just took an age for the cash back. Then deducted £5.
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Dcrookes84 | 03 Feb 2024
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Paid out as described
Paid out as described just took a while to do so. Still not bad though :)
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sdb1979 | 27 Dec 2023
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Excellent VPN, Great Value
Bought a discounted plan that came with 4 months free, recorded my visit instantly. Smooth experience
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jyule | 06 Dec 2023
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Very unhappy as large cashback refused.
Purchased carefully from Surfshark via TopCashback and had a large cashback refused. The TopCashback customer services people tried hard a number of times to get the cashback agreed but it was refused each time with the merchant eventually saying that the purchase wasn't made as a result of linking from TopCashback. That is completely untrue as the purchase was made immediately following the link.
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alancohen | 25 May 2023
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Excellent. Fast payout.
Took out a discounted 2 year plan in March. Tracked in a day or 2 & was payable in 8 weeks. VPN service is top notch as well.
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backborder | 23 May 2023
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Generous cashback and great new customer offers
Cashback tracked as expected and in conjunction with a great 2 year plus 1 year extension VPN plan offer.
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allanswindells | 18 Apr 2023
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Disappointed
No cashback. When lodged missing cashback, replied after 2 months when the money can't be refunded from your subscription.
Reasons for refusal! Don't meet their terms, when I took the same 2 year contract as advertised.
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Abhay sood | 13 Apr 2023
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Paid the cashback within 2 months.
Paid the cashback within 2 months.
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1Ton | 07 Apr 2023
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Good service. Cash back received
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elanchezian | 11 Dec 2022
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Received my cashback within two months
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DOC68 | 05 Sep 2022
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declined for no reason. would not recommend.
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juliprakash | 13 Aug 2022
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