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Get up to 40% of your purchase back when you shop with Surfshark Join TopCashback Free
Get up to 40% of your purchase back
when you shop with Surfshark

Surfshark Reviews

Reviews and experiences from TopCashback members who have shopped with Surfshark. Log in to review
Surfshark Reviews
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Track and paid
Paid out quickly, sorted for 2 years!
  adamuk82 | 26 Aug 2026 Report Abuse
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Worked fine
I got my 95% back as advertised. It took 2 months to get back, also as advertised. Not sure why everyone else has had an issue with it.
  Member6135421867800 | 21 Aug 2026 Report Abuse
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great customer service
Through cashback site
  mrcoz | 21 Aug 2026 Report Abuse
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dont buy
Even it was tracked by topcashback surfshark refuse it with following reason : "Your order was not found in the purchases TopCashback referred"
  xdark | 19 Aug 2026 Report Abuse
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Don't buy Surfshark
Please don't trust Surfshark will pay you back anything. The transaction won't be tracked even I bought through topcashback. When I raised the claim, the Surfshark rejected it with the reason of "The purchase made didn't meet the terms of the cashback offer." Ultimately I paid the full price. Surfshark is a dishonest supplier. Please don't trust it unless you don't care about being cheated.
  ilkiwa | 31 Jul 2026 Report Abuse
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They won't pay cashback for honest purchases
Don't bother with Surfshark, I've waited months for a resolution and they have rejected my cashback due to "not meeting the criteria" I paid in full and there's no reason my cashback should not have been paid. Don't bother this is a scam!!
  Member1295316502838 | 29 Jul 2026 Report Abuse
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Not 100% cashback, but close enough
Cashback was honored without needing to chase up and only striking a little less than expected.
  ShaunnyBwoy | 26 Mar 2026 Report Abuse
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Tracked Instantly
Got the 80% cashback offer for 2 years + 3 free months. After cashback,it will end up costing £17,including tax,for 27 months - That's 62p a month! Happy with that!
  aceface66 | 10 Mar 2026 Report Abuse
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Tracked correctly
Transaction tracked within an hour. Just a heads up that SurfShark doesn't include VAT in the transaction. They really should make this clear in the terms as not everyone will accept this but it is a perfectly reasonable to accept as taxes are something we all have to contribute towards.
  acvdm1989 | 07 Mar 2026 Report Abuse
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100% Cashback?! Fake Advertising
That day 100% cashback was advertised. The subscription was successful and my cashback was tracked, BUT only 64% cashback. Wasted my time to seek for the refund.
  ricci3sg | 22 Feb 2026 Report Abuse
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Unreliable and no honour to customers
Declined the claim, citing that it did not come through TCB which was untrue and only finding excuses to decline the claim. TCB is also getting worse in doing their job. I am seeing lot's of claims getting declined where everything was as per their guidance and still claims declined telling me that I did not go through them. I am loosing my trust in TCB now.
  gsc | 19 Feb 2026 Report Abuse
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no
Good pay out
  H2FoaJ4BN | 17 Feb 2026 Report Abuse
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Scam
They denied my cash back claim Dun buy it!!!
  Andy2000 | 06 Feb 2026 Report Abuse
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no cash back !!
I properly used the topcashback link to purchase at end of Oct . However, they claimed that no record history was found. Disappointed.
  ericmah | 26 Jan 2026 Report Abuse
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No cash back
They denied my cash back claim, avoid
  __CMC__ | 29 Dec 2025 Report Abuse
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Avoid! They refused cashback and now I’ve paid full price, not happy
I followed all of the steps and visited the website through topcashback and accepted the cookies and still they are saying they can’t see my details of a refer from topcashback so avoiding giving me the cashback that I’m owed. Avoid and I won’t be purchasing again in the future.
  Chigstakerd | 29 Dec 2025 Report Abuse
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Cashback tracked and paid
Worked correctly for a subscription taken out in September.
  hoho123 | 19 Nov 2025 Report Abuse
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Cashback didnt track
Cashback didn't track for my purchase
  jonwarby73 | 19 Nov 2025 Report Abuse
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No Cashback
Cashback didn't track, raised a claim via customer services. Weeks later I got: "Your order was not found in the purchases TopCashback referred." Translates to me that Surfshark just doesn't want to payout after seeing other similar reviews!
  valueformoney | 16 Nov 2025 Report Abuse
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Not tracked had to submit claim not happy wish I had read reviews
Not tracked claims submitted feel a waste of time
  Member573763504715 | 06 Nov 2025 Report Abuse
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Didn't track. Not surprised.
It is ironic that small cashback amounts track reliably but more substantial ones often lead to untracked claims. Surfshark: "Your order was not found in the purchases TopCashback referred." I should have read the reviews on this page first. Also Surfshark has not been particularly reliable for me either.
  DerekMo | 05 Nov 2025 Report Abuse
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super quick this one.
got way over a year - think it was 18 months or may 2 years - for a couple of quid taking into account the cash back. i was waiting for the catch - but there wasnt one...
  VANVAGABOND | 29 Aug 2025 Report Abuse
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Great one
Received cashback in 7 weeks. bought for £53.73 for 2 yrs, and cashback was £51.
  singhal76 | 16 Aug 2025 Report Abuse
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Great VPN service, cashback payable soon after purchase
Purchase of VPN subscription was tracked straight away, cashback became payable probably a month later (there was a cooling off period, I believe). Very happy with the quality, far better than my previous VPN provider and it being an European company is a huge bonus for me.
  schutka3 | 12 Aug 2025 Report Abuse
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Got paid
Made my purchase on 26th Dec 2024 and got paid cashback on 2nd March 2025. The cashback amount was 100% but I noticed it was short just over £1 so didn't quite give 100% But overall happy with it.
  W11236843 | 12 Mar 2025 Report Abuse
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