Get up to 26.5% of your purchase back when you shop with Staysure Travel Insurance Join TopCashback Free

Get up to 26.5% of your purchase back
when you shop with Staysure Travel Insurance

Staysure Travel Insurance Reviews

Take a look at the Staysure Travel Insurance reviews below and you will see many TopCashback members state they have used them more than once or would be happy to do so again. One returning customer said: “Fantastic service yet again. We had problems trying to get our insurance on the website due to unforeseen circumstances. We received a phone call within minutes to complete our policy.”

They are far from being alone in singing the company’s praises, with other members who have chosen to leave feedback after taking out a policy with them through us saying such things as “excellent value, efficient service”, “very easy website to use, very pleased with the final cost “ and “have always used Staysure — always felt safe with their service”. There is Staysure Travel Insurance feedback which also highlights the cashback process, including comments such as “very quick payout. Thank you. Have used before and likely will use again”, “quick paying cashback with no issues — very good” and “very impressive. Quick turnaround for payout and would use them again”.

Staysure Travel Insurance Reviews
	Declined cashback Avoid using this retailer if looking for cashback. Tempt you in with an offer of great cashback and then decline to pay out. I have had several issues with stateside so will be avoiding from now on.
	Member1080050749028 \| 10 Sep 2025 Report Abuse
	Cash-back Review Only Given all the bad reviews regarding declined cash back applications I was sceptical that my claim would be successful with this company but it tracked and was duly paid. Insurance is one of those products that you never wish to use and you only find out how good the product and the company are in the event of a claim. For that reason I cannot review the policy or the company and as titled this review is purely for the cash back offer.
	aabs \| 07 Sep 2025 Report Abuse
	Great cashback rates - but assume clickbait rather than likely payout Annual policy purchased - usual precautions taken, cleared cookies, etc. Expecting over £200 cashback. The purchase did not track. I contacted TCB customer service and, after 2 months, was informed that:- "TopCashback was not seen as the final referrer of the purchase." I disputed this, but was provided with the somewhat ambiguous explanation that:- "The network has identified upon investigating that we were not responsible for this purchase, which is why this has been declined. It seems that an entity linked to your purchase whist making it which caused them to be seen as the final referral instead of us. Please understand that the network are not suggesting that you did not make this transaction via TopCashback, as we may have been part of the purchase journey, but your click through only shows you browsing and not if it resulted in a purchase." So, TCB acknowledges that the transaction was made via their portal, but an unidentified "entity" managed to 'leapfrog' them at the point of purchase. It's frustrating that Staysure have no obligation to provide details of who this 'entity' may be (or do they?). Any TCB retailer with such a high number of negative reviews should be avoided, despite the tempting level of advertised cashback. They suckered me!
	ketch1 \| 01 Sep 2025 Report Abuse
	Cash back Declined I am really angry and dissatisfied as to why cashback has been declined as like others I always make sure I go through the site logged in correctly when making the purchase. Showed £45 was due and I messaged topcashback to follow up. I purchase an annual travel policy and only chose Staysure as it was supposed to be a reputable company and the cashback amount offered. If I had known, I would gone with another provider and saved money. Looks like there are a lot of people who have had cashback declined with this company so topcashback needs to do something about this as it is not acceptable at all. This is not the first time I have had cashback declined even though following the rules when making the purchase. I am going to pursue this.
	manjpatel \| 30 Aug 2025 Report Abuse
	No cashback No cashback payable as apparently TC we’re not the final referrer. Pretty sure I did complete the purchase directly through TC but one to avoid in the future.
	Bobbythebrain \| 28 Aug 2025 Report Abuse
	Payout successfully Always payout
	mark_mackey \| 16 Aug 2025 Report Abuse
	Cashback declined!! Took out a single trip policy, which is still in force, and, for some reason the cashback has been declined. As with other reviews, I purchased the policy through Topcashback due to the level of cashback on offer. I agree with others, it's a con and needs looking into.
	TSmalley64 \| 30 Jul 2025 Report Abuse
	Cash back Declined on Annual Policy Took out an annual policy in April, £55 cash back! It was declined by Staysure, no explanation for this! Bit of a con really because I chose the Staysure policy because of the offer of cash back. Topcash back need to look into all these 1 Star reviews saying the same thing as it also shows them in a bad light!
	Lezzyb \| 28 Jul 2025 Report Abuse
	Didn't track Cashback didn't track and claim was refused despite valid policy.
	lianachu1988 \| 05 Jul 2025 Report Abuse
	Won't use them again They declined my legitimate cashback for travel insurance, with no reason. I even have proof of the insurance and holiday! The only reason I went with them was because of the cashback. I won't be using them again, for anything.
	lemonzaz \| 28 Jun 2025 Report Abuse
	quick payment quick payment and easy to use website
	jsd1364 \| 27 Jun 2025 Report Abuse
	Scam artists Purchased insurance, Topcashback was refused with no reason whatsoever.
	Nonne51 \| 26 Jun 2025 Report Abuse
	Refused legitimate Cashback claim Followed the TopCashback link to purchase Annual Travel Insurance and Staysure have refused to pay out, claiming they could not see the purchase, despite my online purchase! This is clearly an excuse not to pay out and I will not go with them again, I only used them this time because of the Cashback. Would be 0 stars but I’m not able to put none in.
	Redpandanaga \| 19 Jun 2025 Report Abuse
	Never paid the 20% advertised on an annual policy I took out an annual policy and after a year of chasing I’ve been advised that the 20% will not be honoured as it’s not guaranteed.
	Kag \| 30 May 2025 Report Abuse
	No cashback No reason just declined the cashback - took 2 annual policies and not a penny !
	Kirst1234 \| 30 May 2025 Report Abuse
	Great service when needed Yes I had to chase up the cashback on this occasion and I had to pay extra for an additional ailment that had arisen, a good job i did though as the condition worsened very quickly and I had the need to make a claim. The claim was handled without any issues, documents they needed for the claim were easily uploaded and I was kept informed via a portal of the progress. My claim was paid in full, all but a small excess for cancellation within about 3 weeks. Great service when it was needed most.
	Stanian \| 14 May 2025 Report Abuse
	No cashback No cashback, very disappointing - ended up switching providers
	DashaToalepaialii \| 06 May 2025 Report Abuse
	Be wary The incorrect cashback was received, not even close to the advertised %. I’ve been chasing and awaiting feedback back for 7 months and still have no resolution. I wouldn’t rely on the cashback amount again.
	Kag \| 25 Apr 2025 Report Abuse
	Cashback declined Cashback was tracking fine. Then all of a sudden months later it got declined. Reason was vague and didn't make sense. Staysure are good but wouldn't buy for the cashback!
	justbecausedude \| 15 Apr 2025 Report Abuse
	3 months to pay out after a lot of aggravation Having bought travel insurance from Staysure before via Top Cashback and receiving the cashback very quickly I bought an annual insurance policy whereby I should have received 28% cashback. The usual message from Top Cashback popped up saying my visit had been recorded. When I didn't receive the cashback I claimed and eventually was told that this had been declined and for them to go back to the retailer needed the order confirmation. I therefore had to send all the documents with personal details so that they could see when this was purchased. I also put in a complaint to Staysure and the payout appeared. Whether it was due to that I don't know but I would advise everyone to make proper records and print screen the recorded message etc etc. This was a lot of money just to let it go so I'm gad I persevered and got it after 3 months.
	Member978385392614 \| 25 Mar 2025 Report Abuse
	Wait is too long, it was nearly 9 Months before the Cashback was paid, The Cashback amount is good but waiting 9 Months for it to be paid is not!
	Deek333 \| 06 Feb 2025 Report Abuse
	Declined cashback for legitimate purchase They declined cashback, no comment, no appeal function. Their customer service team are the worst I've ever dealt with. Also dishonest with their refer a friend scheme, didn't give those vouchers out either. If they're this dishonest at point of purchase how bad must they be if you need to claim.
	Meaby \| 31 Jan 2025 Report Abuse
	Fast to payout Fast to payout
	mark_mackey \| 10 Jan 2025 Report Abuse
	CASH BACK NOT SEEN When I took out the policy it did not appear in the cash back system it took a claim to get it on to my dashboard. Once agree it was quick and easy. Don't know if this was Top Cash backs problem or stay sures? But happy to get cash back in the end
	darrenwiggins \| 09 Jan 2025 Report Abuse
	Paid within 6 weeks Bought Single trip policies and cashback paid out in about 6 weeks. Actually had to claim for the first time ever on a previous policy. First flight cancelled before a xmas escape. Rebooked on a flight 4 days later. Luckily I had not hotel costs at the other end, but I did have to cancel a car hire that I had that I'd paid £400 for. Car hire co wanted to reprice at it was now going to cost £1700. Insurance policy wouldn't cover that. Found an off airport site that was £420 for the new duration. No help from insurance unless I'd purchased some other feature that didn't make it clear. I got some money back for the delays I'd missed. It's a different claim company to the insurance company but they all work like this!
	Welcome_everyone \| 16 Dec 2024 Report Abuse

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