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Get up to 26.5% of your purchase back when you shop with Staysure Travel Insurance Join TopCashback Free
Get up to 26.5% of your purchase back
when you shop with Staysure Travel Insurance

Staysure Travel Insurance Reviews

Take a look at the Staysure Travel Insurance reviews below and you will see many TopCashback members state they have used them more than once or would be happy to do so again. One returning customer said: “Fantastic service yet again. We had problems trying to get our insurance on the website due to unforeseen circumstances. We received a phone call within minutes to complete our policy.”

They are far from being alone in singing the company’s praises, with other members who have chosen to leave feedback after taking out a policy with them through us saying such things as “excellent value, efficient service”, “very easy website to use, very pleased with the final cost “ and “have always used Staysure — always felt safe with their service”. There is Staysure Travel Insurance feedback which also highlights the cashback process, including comments such as “very quick payout. Thank you. Have used before and likely will use again”, “quick paying cashback with no issues — very good” and “very impressive. Quick turnaround for payout and would use them again”.

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Staysure Travel Insurance Reviews
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Disappointed
I wish I'd read the reviews before using this company. I met all the criteria yet they refused the cash back. Now stuck with them for a year.
  Claire K 1 | 31 Aug 2026 Report Abuse
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Easy come, easy go
My cashback arrived with no issues at all. I had to spend a great deal of money on my insurance as I have several pre-existing health conditions, and the cashback helped to take the pain out of it slightly! Unfortunatley, the money arrived in my account the same day as I had an emergency dental appt, so that took the cash straight out again, but at least it cushioned the blow of the dental costs. I ended up reccommending TopCashBack to my dentist and all the girls on reception!
  HilsCrog | 30 Aug 2026 Report Abuse
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Read the reviews
Doesn’t pay cash back, look how many let down by them. Shop elsewhere
  Wager | 05 Jul 2026 Report Abuse
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Declined
Another declined cash back from Staysure. Don't bother with them.
  scootergirl2 | 24 Jun 2026 Report Abuse
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Don't bother they don't pay
Don't waste your time and money with Staysure as they don't pay the cashback. They say 'TopCashback was not seen as the final referrer of the purchase'. Typical of an insurance company any excuse to not pay out.
  PoloPop | 19 Jun 2026 Report Abuse
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Declined
Doesn't seem to matter what you do, your claim won't track and when you submit a request it gets declined.
  sdawson83 | 17 Jun 2026 Report Abuse
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If they decline cashback what does that say
Was attracted by the cashback offer as needed travel insurance anyway. Concerned now that if they don't pay out all these cashbacks what chance is there of getting them to pay out insurance when needed? Will not be using them again!
  BarryB | 02 Jun 2026 Report Abuse
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Stay sure declined cash back
Stay sure have declined cash back on annual policy I purchased and still hold - I will not be renewing with them as they are expensive and the cash back was the main reason I chose them - very disappointed
  runnerss | 21 May 2026 Report Abuse
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AVOID! Declined legitimate claim
Apparently Staysure claim my policy was cancelled. It is, as I write this, still very active. I confirmed this but I’m told that Staysure are certain that declined is the right decision. Won’t be buying from them again.
  FunkyUmbrella | 16 May 2026 Report Abuse
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AVOID! Staysure declined two legitimate claims
AVOID STAYSURE! Despite meeting ALL the correct criteria (I.e. buying a purchase immediately after seeing a quote, not using unauthorised codes, allowing cookies etc.) this company took ten weeks or so to decide NOT to honour my claim. I’ll go elsewhere next time
  Polyglot49 | 08 May 2026 Report Abuse
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Will argue all the reasons under the sun not to pay cash back
Went with these guys in 2025 for our travel insurance as we have pre-existing conditions. these were the best and with the cash back at the time would have been a brilliant quote. However they argued about the process I'd gone through and said that because I'd gone back and retrieved my quote, even though I went through Topcashback both times, they would not pay.
  croomes | 24 Apr 2026 Report Abuse
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Travel insurance
Bought travel insurance through top cash baby. Staysure came out the best quote. it was so easy to follow and received the cash back allbeit a bit longer than normal. It was a welcome amount.highly recommend using Staysure and top cashback.
  Lindaw47044 | 20 Apr 2026 Report Abuse
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Don't pay out
Declined payout don't waste you time
  N_W_Andrews | 12 Apr 2026 Report Abuse
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Didn't pay out
Bought policy based on a good TCB offer - met all the criteria and just had claim declined. Disappointing.
  Coley6911 | 10 Apr 2026 Report Abuse
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Don't fall for this cashback scam. Staysure will not pay cashback!
Twice I have fallen for Staysure offering cashback. A single policy with 26% cashback seemed like a nice offer so I took it. Absolute waste of time since they eventually declined it (as they had done on a previous occasion). It's simply a scam to draw you in and take their insurance. Twice I've been fooled... there won't be a third time.
  polyglass183 | 10 Apr 2026 Report Abuse
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Didn't payout
offered 26% - which made it appear cheaper than competition, so chose them because of their "offer" waited months - first pending then declined - no reason given! If i can't trust them with something simple like this, how can i trust I'll get fair treatment if I ever needed to claim (which so far fortunately I haven't) like others - I do not regard this as fair or honest treatment - won't trust them again (with or witjhout cashback)
  JohnGAG | 08 Apr 2026 Report Abuse
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Scam
As with others, the transaction clearly tracked and cashback has been refused. Paid for the travel insurance in full up front, so no idea why this has been turned down.
  Piglizard | 05 Feb 2026 Report Abuse
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Payment declined
The purchase was clearly tracked, so there’s no excuse for the cashback to be declined without a single reason given. Avoid.
  Dordes | 29 Nov 2025 Report Abuse
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No cash back
Bought an annual family travel insurance policy through TopCashback, followed every step properly, and got zero cashback. I chased it up, waited two months, only to be told “TopCashback was not seen as the final referrer of the purchase.” What a joke. I literally had one browser open, clicked the link directly from TopCashback to Staysure, and still got nothing. Feels like a complete scam — they take your purchase but won’t honour the cashback you’re meant to receive.
  vivianii | 24 Nov 2025 Report Abuse
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NO Cash Back, purchased full policy and then they declined payment
I purchased policy after factoring in saving due to cash back. I would not have chosen this company without the cash back
  Sarah_Hesketh | 13 Nov 2025 Report Abuse
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Scam
Offers a great cashback rate…. Cashback will track but will get declined Just a scam
  Happymhairi | 07 Nov 2025 Report Abuse
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Rip off
Cash back declined, next year will not purchase from them. Untrustworthy
  Tatyana18 | 14 Oct 2025 Report Abuse
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Waste of time
This retailer tracks your claim confirms order no lets you pay for cover .Then refuses to pay cashback .I did every thing correctly and was refused by the network with no reason and you cannot dispute it.Spoke to staysure and they said we had to take it up with topcashback but told me had i ordered direct through them they would have gave a 20% discount.Cannot get any further with topcashback and feel that on this type of transaction they were a complete waste of time not even accepting screenshots etc. DO NOT GO through topcashback for staysure check other reviews and see the number rejected
  Swjw | 27 Sep 2025 Report Abuse
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Declined cashback
Avoid using this retailer if looking for cashback. Tempt you in with an offer of great cashback and then decline to pay out. I have had several issues with stateside so will be avoiding from now on.
  Member1080050749028 | 10 Sep 2025 Report Abuse
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Cash-back Review Only
Given all the bad reviews regarding declined cash back applications I was sceptical that my claim would be successful with this company but it tracked and was duly paid. Insurance is one of those products that you never wish to use and you only find out how good the product and the company are in the event of a claim. For that reason I cannot review the policy or the company and as titled this review is purely for the cash back offer.
  aabs | 07 Sep 2025 Report Abuse
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