Get up to 28% of your purchase back when you shop with Staysure Travel Insurance Join TopCashback Free
Get up to 28% of your purchase back
when you shop with Staysure Travel Insurance

Staysure Travel Insurance Reviews

Take a look at the Staysure Travel Insurance reviews below and you will see many TopCashback members state they have used them more than once or would be happy to do so again. One returning customer said: “Fantastic service yet again. We had problems trying to get our insurance on the website due to unforeseen circumstances. We received a phone call within minutes to complete our policy.”

They are far from being alone in singing the company’s praises, with other members who have chosen to leave feedback after taking out a policy with them through us saying such things as “excellent value, efficient service”, “very easy website to use, very pleased with the final cost “ and “have always used Staysure — always felt safe with their service”. There is Staysure Travel Insurance feedback which also highlights the cashback process, including comments such as “very quick payout. Thank you. Have used before and likely will use again”, “quick paying cashback with no issues — very good” and “very impressive. Quick turnaround for payout and would use them again”.

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Staysure Travel Insurance Reviews
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Good cashback
I had to chase Topcashback to nudge StaySure after 7 days as my cashback reward did not automatically appear in my account after purchasing worldwide travel insurance for my elderly parents. Topcashback kept me informed of their communications with StaySure and eventually Staysure did pay out. It took about 2 months but when you are getting over £240 back it was worth the wait, so thank you to both Staysure and Topcashback. Despite the delay I would definitely use Staysure through Topcashback again.
  Jacrs | 21 Nov 2024 Report Abuse
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Bought an expensive policy cashback was declined for no reason don't bother
Cashback was declined for no reason, bought an expensive policy for a family member with pre-existing medical conditions.
  Sushi123 | 13 Nov 2024 Report Abuse
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Did pay out cash back.
Didnt pay out cash back.
  Tiffyannab | 11 Nov 2024 Report Abuse
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False cashback
Cashback was declined the day before we returned from our holiday.
  floss2177 | 05 Nov 2024 Report Abuse
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Payout questionable
Single travel policy. Bought 4 May 24 and still showing as confirmed as of 22 September. That's 141 days from purchase and 63 days since return from the holiday the policy covered. Don't hold your breath for a payout - I'm not
  Robojo123 | 22 Sep 2024 Report Abuse
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Falsely luring you in with cashback
Expecting over £21 cash back after buying a yearly travel policy... my husband also purchased a policy at the same time.. both our cashback claims were declined... giving no reason at all.. whilst Top Cash back tried to help they advised that Staysure were not accepting queries on declined claims... yet they still seem to promoting offers for new policies which likely won't to paid...
  MellieRob | 15 Sep 2024 Report Abuse
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Alway a good experience
Always a good experience, price gone up a bit, plenty to choose from on top cash back (the Best)
  iantyler635 | 25 Aug 2024 Report Abuse
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Very disappointed
I always used topcashback because I trusted this site and I always it on all my online shopping and this is the first time I was disappointed because I used it on staysure travel Insurance and until now the cash back still didn't appear. Very disappointed
  Leighya | 15 Aug 2024 Report Abuse
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Avoid like the plague
Avoid this company. They are unethical and immoral. You won't get your cashback and the cancellation process is scandalous. I'll be reporting them to the ombudsman.
  HarasEllis | 30 Jul 2024 Report Abuse
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Do not use.
As others here, I went with Staysure via top cash back. Turns out it was a con as staysurw Declined my cash back and too cash back are unable to say why exactly. Do not go with them for cash back!
  Greekmuse | 27 Jul 2024 Report Abuse
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Declined for no reason
My TCB claim was declined for no reason, despite me following the rules. I have used them in previous years and not had an issue, so assume they do not want to pay again even though my last claim was in a previous year. I would avoid them - they are more expensive than the competitors without the cash back.
  Amandajm15 | 24 Jul 2024 Report Abuse
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Cashback declined without reason
Topcashback said the terms changed without any notice. Completely a fraud. What a rubbish company.
  henry8911 | 02 Jul 2024 Report Abuse
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Declined Cashback, for unclear reason
Declined Cashback, despite going through TCB to Staysure website, to buy a single trip policy (Dec 2023 screenshots recorded. Visit correctly recorded by TCB). TCB Support claim raised, Mar 2024. Rejected by TCB: '..your claim has been declined. This is due to the network agency not identifying TopCashback as the last referrer for your transaction.' TCB need a better explanation than that, to support their users. TCB's explanation is unsupported/ invisible/ unaccountable/ cancelling to their Users, who are left none the wiser, and less confident in TCBs procedures. Negative feedback left on Staysure.
  ryoung991 | 01 Jul 2024 Report Abuse
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They paid cashback at a lower amount than I paid for my policy
I bought a single trip policy on 19th February 2024 via Top Cashback and have a statement as evidence from Nationwide showing that £ 361.98 went out of my account on 20th February to pay for this policy. Staysure insurance tracked this transaction at £104.31and paid a lesser amount than the amount due based on this incorrect transaction. In all fairness Topcashback customer services did their best to resolve this issue to no avail and my correct cashback was declined. I will not use Staysure travel insurance ever again based on this experience even though they have a good reputation for travel insurance.
  Holly_27 | 08 Jun 2024 Report Abuse
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Don't bother
I have used Topcashback for years and know how to use it. I went through topcashback, didn't use any discount codes and paid in full. It didn't track so I submitted a claim. It took 7 months for them to say I hadn't gone through TCB. What a load of rubbish! I do find if you are buying any type of insurance, it always gets declined, carrot and stick getting dangled, but at the last moment snatched away. I don't think ill bother with cash back sites in the future for any of my insurance products.
  UGLY | 30 May 2024 Report Abuse
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Declined my cashback
So clicked through to the merchant using topcashback. spent £1300 on a long term policy, didn't get any cashback notified to my account so raised a claim. Just got notification it was declined as Staysure couldn't be sure i hadn;t used another referrer or some rubbish like that. Suspect it was the amount of cashback due (£150+) that made them reluctant. It's a shame as their policies are good but this has left a bitter taste in the mouth, and me significantly out of pocket
  eskimoboy | 30 May 2024 Report Abuse
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Cashback still not paid after 3 months
Have had to raise a claim for the 26% cashback. It says the investigation could take months. Not impressed. Only chose this policy due to the cashback. Would have been cheaper elsewhere.
  Kazza501 | 11 May 2024 Report Abuse
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Refused to payout
As numerous others have mentioned in here, I followed the cashback rules to the letter, and they've refused to payout, they entice you in with a decent cashback and then rip you off.
  ebor79 | 03 May 2024 Report Abuse
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good company and products
good prices and easy to use website-reasonable pay out time
  donkeys1 | 29 Apr 2024 Report Abuse
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Fast payout
??fast to payout
  mark_mackey | 28 Apr 2024 Report Abuse
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Fast to payout
Quick payout
  mark_mackey | 11 Mar 2024 Report Abuse
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Don't bother - declined cash back
I booked travel insurance last June via Staysure and was expecting £26.36 cash back. Feb 2024 cash back was declined for no reason. Not impressed.
  ncesa | 06 Mar 2024 Report Abuse
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Didn't receive cash back
Cashback claim was declined despite ensuring I followed all the rules. Reason given was that TCB wasn't tracked as last referee. I only bought via this site and completed the whole transaction in one session so no idea why TCB wasn't tracked. Also bare in mind, if you take annual insurance and then visit the GP for any reason you need to tell them so future claims are not invalidated. This amendment to your policy is likely to cost however.
  snuffy | 24 Jan 2024 Report Abuse
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Don't pay out
Don't bother with this company. They are one of those companies that don't pay.
  adr0ck | 10 Jan 2024 Report Abuse
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Worldwide Annual Cover - declined
£608 worldwide annual policy. Due £152 cashback and they point blank declined. Not happy.
  jbrockwell5081 | 03 Jan 2024 Report Abuse
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