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Sixt UK Reviews

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Reviews and experiences from TopCashback members who have shopped with Sixt UK. Review this merchant

Sixt UK Reviews
	Cashback declined even though car rental was completed.
	MrBigglesworth \| 19 May 2015 Report Abuse
	Everything was straight forward via TCB, and hired car with no problems BUT cashback still declined. I have normally had very good experiences with SIXT cars, but this cashback decline is annoying.
	thebryceman \| 30 Apr 2015 Report Abuse
	Terrible! Declined my cashback for no reason. AVOID! Use a broker or another rental company. Sixt isn't any cheaper.
	russcollin \| 18 Mar 2015 Report Abuse
	Declined for no apparent reason! I wish I had read these reviews.. would have booked elsewhere. Rip off!
	russcollin \| 22 Jan 2015 Report Abuse
	BEWARE. Minor scratches are recorded and they cannot tell you the amount of the repair. They have 5000 Euro on your credit card and you do not know how much they are charging. The office you rent from can not provide the paperwork needed for an insurance claim. NOTHING BUT FRUSTRATION. You are at their mercy and they have none. Dublin airport office is in unorganized. Not helpful and sends you to some other office. Do not use them. I have no idea what I am being charged so I have no idea how close to the limit I am on my credit card. Hope I make it home
	\| 06 May 2014 Report Abuse
	nothing wrong with the cars I have hired, just never seem to get cash back and TCB seem uninterested or so much less than helpful. Been waiting over a year for some cashback as soon as I query it the cash back is magically declined. Worst service ever and guaranteed this review does not see the light of day like the last one
	skid112 \| 17 Nov 2013 Report Abuse
	Non-payer! Just tracked as £0, what's the point on being on here if you are not going to pay?!
	robc184 \| 01 Jun 2013 Report Abuse
	I echo the views of other users of SIXT - I have received no cashback, and they are extremely dismissive in correspondence. I'll not be using SIXT again!
	RogerP_12 \| 16 Apr 2013 Report Abuse
	Rented a van from Sixt. They arranged for it through one of their partner firms and everything seemed fine. Filled all the details in etc. Went to collect the van only to be told that the partner firms insurance wouldn't cover me and that Sixt should never have made the booking as they were aware. Walked an hour home again without the van to call customer service and after a 10minute wait I got through to an advisor. The advisor said that yes they were aware they local branch couldn't insure me and they shouldn't have made the booking. They claimed they couldn't put me on their insurance in order for me to rent the van. I was told there were no managers to speak to and I'd have to phone back a few days later. I did that and was still refused to speak to a manager because the advisor said they could handle it. Waited on a call back to resolve the issue, it never came. TL;dr Booked a van, wasn't insured and couldn't collect it. Left without a van and no time to book elsewhere. Sixt customer service was useless
	tehtog \| 23 Mar 2013 Report Abuse
	Booked a car hire in germany at a cost of £140 with the possibility of 8% cashback. Due to reasons outwith my control i didn't make the flight to germany so i informed Sixt i wouldn't be able to pick up the car. Unfortunately i didn't get a refund but there wasn't much i could do about that. They have now rejected the cashback even though i still paid the full price of the car hire, i tried emailing them but they havent responded. I won't use them again and i advise anyone else thinking of booking with them to avoid at all costs. They are cheap for a reason!!!
	littlekev \| 21 Nov 2012 Report Abuse
	Tracked as £0.00. Nudged several times. Actual car hire has come and gone, so clearly not waiting for anything. Still no cash. Hopeless.
	peterlinton \| 26 Mar 2012 Report Abuse
	Twice booked with Sixt - Twice "NO" cashback tracked ???? Absolutely rubbish - I have over £1200 of total cashbacks to date and several with other car hire companies - all tracked perfectly. Please, please, please please AVOID Sixt ... I will be over the moon if this review stops just one person booking with Sixt - please leave a note if this is the case. Cashback (or non cashback) such as this should be banned. I even offered to fax over the copies of my receipts - no-one is interested.
	sukhumvit \| 11 Jan 2012 Report Abuse
	Company is a sham. They dont stick to their own terms and conditions and when you need some help their customer service is a joke. To make matters worse, despite booking months in advance, my cash back has became payable as 0 before the booking as even taken place!!! Avoid like the plague
	\| 09 Jul 2011 Report Abuse
	Update on previous comment - I posted a forum comment and the cash back has just become payable. Thank you TCB.
	irc \| 29 Mar 2011 Report Abuse
	Cashback tracked then confirmed as zero.
	\| 28 Feb 2011 Report Abuse
	have hired through SIXT about 10 time over the last two years, cashback shows tracked but hardly ever pays. TCB seem less than interested, another cashback site on the other hand tracks and pays for SIXT......
	skid112 \| 13 Sep 2013 Report Abuse
	Cashback tracked but then went to zero - months before I was due to pick up the car! Have had no response re. missing cashback. Am now considering cancelling the car hire - if they cannot be trusted to give cashback, don't think I feel comfortable using them at all.
	vinuela \| 17 Mar 2012 Report Abuse
	To be fair - cashback has just tracked now, but they still owe me £19.00 plus from first car hire, which they won't acknowledge. Also, the amount of cashback is not correct (ie. where do they get the amount from , as it is not a correct percentage as advertised). The car was also not full of fuel on collection, but they tried to charge for a full tank - I think consumers need to be wary of these car hire companies and their tricks ....
	sukhumvit \| 22 Jan 2012 Report Abuse
	Further to previous comment They paid out eventually Now Hertz has become very expensive, (thus negating the cashback advantage), I have given Sixt another go Currently tracking at 0.00, even though the car was returned last week. (Should I have known better???) Will report back if/when cashback payment is successful
	greenengineer \| 09 Jun 2011 Report Abuse
	Tracked at 0.00 and has remained at 0.00 despite nudges. A shame as the hire experience was top quality. However on principle, wouldn't use Sixt again.
	irc \| 18 Jan 2011 Report Abuse
	paid out
	\| 05 Sep 2010 Report Abuse
	Tracked really quickly and paid a good return
	\| 17 Jun 2010 Report Abuse
	Didn't track and therefore upsetting because I am owed £20.00. Sort it out Sixt and sort it out Top Cashback !!
	sukhumvit \| 10 Mar 2010 Report Abuse
	No sign of cashback, despite a missing claim reported and a nudge. Don't think I'll use Sixt again.
	1PDS \| 15 Nov 2009 Report Abuse
	Didn't track and no response following submitting missing claim. Car rental been and gone and still no show so I don't expect I'll be getting it.
	Dixie8 \| 20 Aug 2009 Report Abuse

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