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Onlinecarparts.co.uk Reviews
Reviews and experiences from TopCashback members who have shopped with Onlinecarparts.co.uk.
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Onlinecarparts.co.uk Reviews
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Simple cashback claim refused
No ad blockers, cookies cleared yet onlinecarparts refused the cashback (less than £1) stating the sale had not come via topcashback.. even through the only time I placed the order was through this site.
Glad it was only a small amount of cashback declined and I will likely choose their competitors next time as the feedback for this retailer isn't exactly very good showing that others had issues also
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NeilCoop | 20 Oct 2026
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Declined cashback
Received the items (4 tyres) in good condition and fairly promptly after order, even though I did not realise until after ordering that they were not based in the UK but rather in Germany or Poland. Fortunately no taxes or fees were charged to me despite the order being from the EU and of a highish value. They declined cashback though for a spurious reason even though I definitely used the topcashback link to purchase the goods. I see that I am not the first to be declined for cashback, so it seems they never pay it, which is misleading.
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Elefanchito | 14 Oct 2026
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Cashback declined
Parts were OK and reasonably priced, but cashback was declined.
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ANC | 11 Jun 2025
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Absolutely disgrace of a company
Dates : January - May
I put in my registration into the generator to find the correct headlight for my car, I ordered one costing over £200 and began to fit it as I fitted it and tried it out and the running lights was faulty and wasn’t working, therefore I emailed them with photo and video evidence and was told to send the headlight back and request a refund. Weeks went by and hadn’t heard a thing so I called them myself and was told they had not received the parcel yet. Another month went by and I contacted them myself again about the refund and was promised I would get a full refund 3-5 working days, as the 5 days was over I had not received anything so had to contact them back myself and was told I would not be getting a refund because there was a couple fitting marks in the back of the headlight, ( how am I meant to know the headlight works without fitting it?) and was told no one told me I would get a refund and there was no evidence of that phone call ever existing even though I have the time and date of the phone call but was told it never happened. After being on the phone going round in circles I was offered £9.99 back for sending the parcel out of the over £200 I paid for a faulty lamp. A Month went by (4 months after the first email ) and have just received the same faulty lamp that I originally sent back to get a refund but with some parts missing from the headlight. Absolutely disgrace of a car parts company and should be ashamed of themselves not only not getting a refund but getting the same faulty lamp with parts missing so I can’t do anything with.
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Member5119495323506 | 18 May 2024
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