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MORE TH>N Pet Insurance Reviews

Reviews and experiences from TopCashback members who have shopped with MORE TH>N Pet Insurance. Log in to review
MORE TH>N Pet Insurance Reviews
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Initially tracked but has been knocked down to £0 just as the cancellation has come in. I am not convinced it ever existed.
  krazykipper | 03 Feb 2018 Report Abuse
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never tracked! submitted missing cashback claim, two years later.... still waiting for a merchant! Decided to cancel!
  jocker01 | 26 Dec 2013 Report Abuse
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1 year on and no cashback, no response to many nudges. Would suggest avoid at all costs - was not cheap
  | 09 Dec 2013 Report Abuse
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Had to wait 6 months for cashback but that was stated before I applied. Paid for a years insurance, can't be bad!
  honrel | 08 Oct 2013 Report Abuse
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Policy taken out 7th Jan, still no payment or logged cashback
  trumpy2309 | 23 Sep 2013 Report Abuse
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Perfect. They paid out on time and paid a missing claim also!
  so20100 | 29 Aug 2013 Report Abuse
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£70 Cashback recieved - took six months to become payable but arrived with no problems.
  lucygoosey | 10 Aug 2013 Report Abuse
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I purchased this policy in Aug 2012. Still haven't received the cashback even though I submitted my claim query back in November. This company should be withdrawn from top cashback based on the reviews on here. I feel I have been misled.
  793991835 | 02 Jul 2013 Report Abuse
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A massive con, cashback tracks at £0.00 and never comes back even though Top Cashback promised resolution to a known problem. Average product and terrible behavior that should be addressed by Top Cashback. Quidco is looking more favourable with every purchase.
  Hussmunk | 22 Jun 2013 Report Abuse
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Bought pet insurance in November due to offer of £70 cashback. Cashback initially tracked fine,but now shows payable at £0. Raised a missing cashback claim and still waiting for the merchant to respond 8 months later.rubbish. I won't be bothering with MoreThan again.
  ashcroftc | 20 Jun 2013 Report Abuse
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cashback didnt track on 2 policies, struggling to resolve
  mikeb19 | 18 Jun 2013 Report Abuse
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RUBBISH!! Took out a legitimate policy - initially cash back tracked, but then went to zero...put in a claim and after a long wait, MoreThan refuse to pay out because the order was "cancelled or returned" ... yet I'm paying the direct debit monthly and the policy is still in place. Think the cashback is a bit of a con to just get the business! wouldn't trust them. Look for the best insurance policy and forget about the cashback!! Not too impressed with TCB for just giving me standard message back!
  nathan1450 | 22 May 2013 Report Abuse
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If you want cash-back dont go here, It takes nearly a year
  | 20 May 2013 Report Abuse
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Tracked, Paid for, lo and behold, not honoured. TCB response was 'well, we tried but yeah, they're not going to honour it, it happens a lot'! See below! "This transaction has been tracked successfully We are sorry that we have not been able to recover anything for you on this occasion. I’m afraid that the simple nature of claims (in the way that the matter has had to come this far) means that the odds are always against us in getting anything recovered for you, and a lot of the time we are unsuccessful in doing so. I hope that any transactions you go on to make in the future go a lot more smoothly for you. Kind regards, TopCashback Support." Great! Last time I do business with More Than, or expect customer services here to be proactive! £70.70 down the drain! Worse still, More than are still claiming to offer this cashback to new customers!?????
  | 18 Apr 2013 Report Abuse
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Only took 12 MONTHS to receive cashback from More Than. Only 1 week to go on the Insurance Policy. Won't be using them again.
  tomcbridges | 15 Apr 2013 Report Abuse
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Do not purchase policy based on cash back as you will not get it. Maybe we should all get together to tackle top cash back about this.
  | 08 Apr 2013 Report Abuse
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Bought 2 separate insurances for my dogs mid 2012. Neither have tracked, and my claim has been sitting with the merchant for months now. I'm aware there have been issues but this is not the service I would expect for such an established company.
  mariapb | 28 Mar 2013 Report Abuse
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Switched over to More than and bought 4 policies. 2 tracked and were paid within a couple of months but I've had to raise 2 claims. Its a pain that they are put on ice :/ Either way, the service offered by More Than is great and I may be more than willing to renew next year with them. I'll let you know how the 2 claims go!
  so20100 | 18 Mar 2013 Report Abuse
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Brilliant Pet insurance but coming up to a year now and still no sign of cash back
  | 16 Mar 2013 Report Abuse
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Twice now we have had our cashback not track and magically 'disappear' from our top cashback account despite follow ups. Wouldnt use again.
  faithless1985 | 05 Mar 2013 Report Abuse
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Do not be fooled by the high cash back amount offered by this company. TCB are still chasing £45.00 on my behalf nearly 12 months after I took out a policy with them. I shall be starting legal proceedings imminently if the cash back is not forthcoming.
  topanalyst | 21 Feb 2013 Report Abuse
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DO NOT USE THIS MERCHANT!!!! What a bunch of scammers - I took out policies for my two cats because of the £70 on offer for each new policy. I guess it proves the old adage 'if it looks too good to be true, it probably is!' Cashback tracked within days but then suddenly disappeared from my account - lodged claim with tcb but it has been put 'on ice' until April. I most certainly will not be renewing my policy with MoreThan!
  skawabee | 20 Feb 2013 Report Abuse
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Bought policy in Feb 12 lodged missing cashback in April and still no sign of tracking 1 year after policy purchased.Sent several nudges to TCB but no reply. Won`t be purchasing an insurance policy from them again. I wouldn`t advise to purchase a policy purely for the cashback as we did.
  bargain_buyer | 14 Feb 2013 Report Abuse
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Cash back did not track and claim left on ice for three months. The cash back offered was a significant reason for using this policy. I will not be renewing.
  Miel82 | 02 Feb 2013 Report Abuse
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Purchased a policy for my cat in March 2012, still not tracked desptie submitting a top cashback claim and several nudges. Do not use this merchant expecting to receive cash back. Top Cashback should refuse to work with them as it reflects on them as a company. Avoid this company.
  eff1gal | 18 Jan 2013 Report Abuse
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