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Get up to 16.65% of your purchase back
when you shop with Moonpig
Moonpig Reviews
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Reviews and experiences from TopCashback members who have shopped with Moonpig.
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Moonpig Reviews
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Have used via Topcashback three times in the last three months and to date none of the transactions have tracked to my account at all, awaiting resolution via customer care - still waiting from May 2014 for retailer to respond...
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toocheeky | 28 Jul 2014
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Returning customer, did not track. Claim lodged, but on ice.
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LiamAlford | 17 Feb 2014
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Ordered card online - no cashback received
Ordered card online - no cashback received
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rugbycraig | 22 Mar 2023
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Cashback declined
I have been on Topcashback for years and know how to apply for cashback.
However, after tracking very quickly, the cashback has now been declined.
They have now lost any future custom from me for the sake of 13pence, its not the amount that counts its how you are treated by them
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batch | 20 Feb 2023
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This seller sent a wedding card to my friend, with 2 different names on the front of it, than theirs.
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BeautybyYvonne | 27 Sep 2021
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Dissappointing . More often than not don't receive cashback. Will use Funky Pigeon now.
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pollyfoxholes | 05 Aug 2021
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Usually paid quickly but this time declined with no explanation
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lizdore | 27 May 2021
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Total waste of time. Refused legitimate claim.
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muttywhitedog | 30 May 2020
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Zero still not paid from September
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carolemurrell | 22 Nov 2019
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slow with poor products.
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michaeltandy | 15 May 2019
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I Prefer.. Funky pegion
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dancefmlive | 13 Apr 2019
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Took much longer than expected
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R84thomson | 17 May 2018
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Placed order with them 26 March its 10 May & I've just withdrawn the money took ages for it to confirm
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pjgrey79 | 10 May 2018
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Slllooooowww to payout. Estimate 8 weeks. Actual 22 weeks!!
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LNB1996 | 02 May 2018
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I submitted a claim for untracked cashback with Moonpig in March 2017. It has been over a year and I still do NOT have my cashback! The status is still showing as 'Waiting for retailer'
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starrynightsky | 21 Apr 2018
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If you want to keep your identity secret, don't trust them. I used them once and they disclosed my phone number in the delivery note.
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Kscedward | 09 Apr 2018
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Although 'Clicks to merchants' shows the date and time of my visit to MoonPig was recorded the actual transaction made at this time has failed to even track. So yet again I am forced to issue a dispute and wait for any time up to a year to be told by TCB cashback will not be made as criteria was not meant but cannot or will provide a reason as to why,
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wwhiting | 02 Mar 2018
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Tracked below rate and not responding to claim. Will never use again.
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jbushnell | 17 Dec 2017
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Not tracked and Moonpig not responding to case. Really poor and dishonest - do not use!
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jbushnell | 19 Aug 2017
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no payout, put in a claim via topcash back, poor
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simbim001 | 13 May 2017
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Cashback was easy to earn but the flowers were just dreadful. The box was broken, flowers a mess and they died after 5 days. Also massively overpriced and no vase.
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Rainmaker | 23 Oct 2016
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It's easy to earn cashback but their rates are shocking, plus their website crashes constantly!
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Aimeej83 | 31 Aug 2016
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Hopeless - out of all my various Moonpig transactions only one ever tracked and that was after chasing and chasing - will not use them through Top Cashback again
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waratah8 | 09 Oct 2015
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Used before - see it is now registered with TCB.
Shame no cash back for MOONPIG. Will still use it.
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shop | 11 Dec 2012
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