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Get up to £150.00 of your purchase back when you shop with Mobiles.co.uk Join TopCashback Free
Get up to £150.00 of your purchase back
when you shop with Mobiles.co.uk

Mobiles.co.uk Reviews

Mobiles.co.uk have been going since 1995, and as the UK’s longest-running retailer of mobile phones, you’ll find everything from good value contracts to SIM-only deals.

They feature a wide variety of brands including Apple, Samsung, and Google as well as popular networks like Vodafone and VOXI. Mobiles.co.uk have been winning awards since 2006, with a slew of credits to their name from Mobile Awards, uSwitch, and Mobile Industry Awards.

You’ll find more than 60% of Mobiles.co.uk reviews rated 5-star* on Trustpilot as well as positive reviews from many of our customers, too. Many users described the quick and easy process, good customer service, and value for money.

Some of the negatives have included customers having issues with delivery or refunds. Explore the many Mobile.co.uk reviews to see what you could expect from the retailer, or leave a review of your own experience.

*True at the time of writing.

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Mobiles.co.uk Reviews
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Didn't track full amount, so had to report. Then expected £30 dropped to £26. Not best pleased.
  3703650619 | 21 Sep 2017 Report Abuse
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Still waiting for casback after 10 months!
  Alanbrown1607 | 18 Sep 2017 Report Abuse
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Excellent; no complaints
  8334davidw | 05 Sep 2017 Report Abuse
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Fab, no issues with getting my cashback
  lesleylalala | 05 Sep 2017 Report Abuse
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Excellent service
  Edirama | 02 Sep 2017 Report Abuse
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Used several times now with no issues. Cashback tracked at 0.00 last time but became payable at correct amount within a few months.
  Rich__F | 01 Sep 2017 Report Abuse
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i didnt recieve any from this company although they advertised that they do so?
  Jeremy04 | 31 Aug 2017 Report Abuse
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They didn't provide cashback, even though I always access topcashback with an empty cache when purchasing
  cheeth | 26 Aug 2017 Report Abuse
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Not only did Mobiles make a complete hash of my order, which I had to sort out with the carrier myself, they then managed to diddle me on my cashback claiming they couldn't trace my order reference. That is the order reference they provide when you place an order! Dont waste your time.
  tophmarsh | 25 Aug 2017 Report Abuse
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Refused my cashback!!
  electrowill | 15 Aug 2017 Report Abuse
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Declined to pay out despite me following process meticulously. Not impressed
  jrbainbridge | 11 Aug 2017 Report Abuse
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Excellent experience, fast payment, great cash back offer A++++++
  olivarg | 10 Aug 2017 Report Abuse
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Quick cashback! :)
  hayziee | 09 Aug 2017 Report Abuse
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great! more than expected!
  woowedge | 06 Aug 2017 Report Abuse
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stupidly easy
  widget66 | 04 Aug 2017 Report Abuse
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fast cashback.
  fezhan | 26 Jul 2017 Report Abuse
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Buying a phone via Topcashback costs significantly more than going direct to mobiles.co.uk! I wanted to buy an iPhone upgrade but discovered that the prices were all £110 more expensive going via Topcashback. The cashback offered was only £35 so it works out £75 more expensive than going directly to the merchant. Very dishonest behaviour. Avoid!
  NottsGirl2008 | 02 Jul 2017 Report Abuse
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Tracked correctly, fast payment, happy days
  Fjsimmons | 30 Jun 2017 Report Abuse
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declined cash back, shysters
  ben_s208 | 30 Jun 2017 Report Abuse
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Cashback refused as “Commission not paid on products purchased”. No exclusions were given on the TCB page when I clicked through.
  tigertanaka | 25 Jun 2017 Report Abuse
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I didn't receive my cashback from this merchant, even though I followed all the rules. Topcashback tried to chase it for me but mobiles.co.uk refused to hand over the sum owed, and would not provide any details on why. They said that if this particular merchant declines a claim they will stand by this decision and refuse to review.
  wilsonamyl | 22 Jun 2017 Report Abuse
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Really disappointed in this retailer - this is the second time I have purchased a high value phone and contract and cashback has been refused again!
  heatherbarnard | 19 Jun 2017 Report Abuse
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Waited 7 months after I raised a manual claim. Then got declined, wont use them again
  Alpinestar777 | 19 Jun 2017 Report Abuse
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I've made 4 transactions over the years via mobiles.co.uk, never once have they paid out cashback they are beyond useless will never use them again
  gambisk | 19 Jun 2017 Report Abuse
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Hi , took out contract in April , no problems , fast service , paid out in June , full amount . Please remember to clear all cookies before clicking on TCB site / Mobiles .co.uk , sit back and enjoy easy money , thanks .
  starbuy1 | 13 Jun 2017 Report Abuse
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