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Get up to 3.15% of your purchase back
when you shop with Marriott International

Marriott International Reviews

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TopCashback members who have written a review of their experience have given Marriott Hotels an overall rating of three stars. Some of the positives mentioned include the fact they offer a good choice of great hotels and the excellent service provided by staff, with one customer saying they “would recommend this hotel chain to anyone, anywhere in the world”.

Some of the feedback left also makes reference to the fact that the menber's cashback tracked immediately or was paid out swiftly, with one person saying it was the “fastest payout I have ever had. Paid within days”.

Marriott.co.uk also has a three-star rating on Trustpilot, with the four and five-star feedback highlighting the fact the hotel the customer stayed in was in a great location or the staff were very friendly, with one reviewer impressed with the fact that a lady on the phone had spent an hour helping them to book their dream trip to Australia. One regular Marriott customer, meanwhile, describes how they receive a “really great service every time”.

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Marriott International Reviews
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Waste of time,never got any cashback,went through manual process but no joy.look at the rest of the comments,I'm not the only one!!!!!!!!!!!!!!! stay clear of Marriot
  goz | 31 Dec 2010 Report Abuse
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Cashback initially tracked as 0 but confirmed correctly about a week after our stay
  tintin_57 | 10 Nov 2010 Report Abuse
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All Marriott cash back never tracked. Forget this one - waste of time.
  moszutij | 18 Aug 2010 Report Abuse
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Book/ Look elsewhere Marriott never pay, or reply to manual claims BE WARNED - SPEND YOUR MONEY ELSEWHERE
  | 28 May 2010 Report Abuse
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Stayed in January 2010, its nearly June and no sign of cashback despite manual claim and nudges to TCB. With this many complaints noted here, why do TCB still link up with this partner?
  nemo | 25 May 2010 Report Abuse
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Same here........ it shows as 00.00 in my account here even after paying more than 500 quid to the Marriot guys!!!!!! not going back there again!
  flycity | 18 May 2010 Report Abuse
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Still waiting almost 9 months later. Registering at £0.00
  | 02 May 2010 Report Abuse
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4 x bookings all tracked within 2 days at £0, waited for 2 months but value did not increment
  Mr_C | 30 Apr 2010 Report Abuse
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Very poor experience with this merchant. Consistently tracks at zero despite fufilling all of the conditions.
  fraz41 | 07 Apr 2010 Report Abuse
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My cashback tracked at £0.00
  | 23 Mar 2010 Report Abuse
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Reserved on line and visit the hotel about a week later. But the cash back did not track at the time. It took about 4 - 5 month after I submitted an inquery for part of the cash to be tracked. I am still waiting for another one.
  JoannaYang | 19 Mar 2010 Report Abuse
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Showed as £0.00 for about 3 months. Logged a missing claim with TCB and sat in pending for another couple of weeks. Finally paid to me now. Payment is lower than even what i should have got ex. VAT.
  | 17 Mar 2010 Report Abuse
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My cashback tracked at £0.00.
  | 13 Mar 2010 Report Abuse
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Very long time to track. Over 20 nights claimed via topcashback starting mid-December 09. Still no cashback!
  smx | 10 Feb 2010 Report Abuse
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Disappointing - tracks zero and never pays, even long after the hotel stay. Will be using hotels.com in future.
  Char67 | 20 Jan 2010 Report Abuse
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I booked thru cashback in Aug 2009 and paid in full and still no cash back Jan 2010 - seems like a waste of time
  | 17 Jan 2010 Report Abuse
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Stayed in hotel in September 2009. Cashback has still not tracked despite going through manual claim. DO NOT rely on any cashback when booking.
  nathan1 | 15 Dec 2009 Report Abuse
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About a month to track, I had to put a claim in as the cashback showed as zero. Topcashback and Marriott sorted my claim within a few days.
  Stardusty | 09 Dec 2009 Report Abuse
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Had to submit claim but cashback tracked within a couple of weeks of making claim. We enjoyed the stay at the hotel.
  Cattigger | 01 Dec 2009 Report Abuse
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A bit hit & miss....
  Jools1204 | 26 Nov 2009 Report Abuse
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Tracking is very poor with Marriott, much better with Hilton.
  GazD | 07 Nov 2009 Report Abuse
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Great hotels but do not book just for the cashback. Stayed in May 2009 and again on 3 Oct 09 and neither has been paid! May stay not even tracked yet despite a manual claim - rubbish!!
  MARIE_BODDINGTON | 02 Nov 2009 Report Abuse
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Marriott is a lovely hotel chain but they take simply ages to confirm the cashback. To date i have several claims for Marriott over the last several months and still no cash back
  vikkiv | 27 Oct 2009 Report Abuse
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No cash back given at first but after contacting topcashback, this was resolved
  paul1980 | 25 Oct 2009 Report Abuse
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Excellent hotels but seem to be a waste of time if you want "cashback". I booked in August 2008 and stayed in December 2008. I am still waiting for them to pay "cashback" of £90.00. It appears from other comments that my experience is far from unique. I question whether they should be listed on this site as a retailer that pays "cashback".
  qs23997 | 22 Sep 2009 Report Abuse
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