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While the feedback is somewhat mixed in terms of the Lenovo reviews left by TopCashback members who purchased through our site, it’s easy to find plenty of positive comments about both the brand and the cashback process. One member described Lenovo by saying: “Awesome stuff, awesome guys and awesome services.” Others were clearly pleased with the cashback process, with comments including “top class — good cashback rates and services” and “excellent, fast paying”.

While their overall rating is disappointing, you will find some very good Lenovo review feedback on Trustpilot. One customer chose to highlight the service they had received by saying: “I contacted their customer service for an issue I was facing and I have never faced such a positive customer service experience. The issue was found and resolved in the space of five minutes.”

Some of the other comments include “superb service and well-handled order — shipped in a day”, “I received an excellent service. The delivery was fast and the laptop works without any problems” and “for many years I have chosen Lenovo laptops for my personal use and for business, and I am always happy with this brand’s products”. Another satisfied shopper said: “I ordered a £150 tablet and they gave me a 10-day expected delivery date, but it actually came in three days. Very good condition and good quality tablet.” Review this merchant

Lenovo Reviews
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Did not track and got a rubbish excuse
Firstly did not track - depiste having clicked and followed option for other purchase 6% cashback to Lenovo site for a tablet and keyboard accesory purchase. They had a black friday sale so was automatically offered the "BFDEALS4" discount code in basket which is per their permitted other discount code use. Did not track automatically despite same email being used for order as TopCashback account. Had to raise CustService request (for purchase in Nov 2023), was iced for 90+ days but still at end of Mar 2024 no response and fail at end. Next time I wouldn't bother with Lenovo cashback deal, just go find a discount code else where for 5%-10% off as go for discount at time of purchase.
  1nitinp | 26 Jul 2024 Report Abuse
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Did not payout
Did not track, then claimed that the transaction did not go through Top cash back.
  simon100 | 10 Jun 2024 Report Abuse
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Easy to do
Easy to order and pay on line, very easy to process, paid out all OK
  bobvanuk | 24 May 2024 Report Abuse
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No cashback given
Despite clicking through and ordering, I didn't receive cashback of £40. The order number I was given by Lenovo was not 'recognised' by Lenovo cashback team, and it appears nothing can be done. Would have been cheaper buying elsewhere - would not recommend.
  gilski99 | 06 Feb 2024 Report Abuse
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So far so good
My review is based on the 3 transactions i made with Lenovo. 1 is payable, 1 is confirmed, 1 is pending..... (had to do 2 manual claims as didnt track) For the TCB to Lenovo transaction, apart from the manual claim, seems OK.... Lenovo for products = you buy these as they are cheaper than Dell & HP. Customer Service is BEYOND shocking, Poor is an understatement (yes, i have been on the warranty side many times with Lenovo)... But the 4* is based on the TCB to Lenovo track........ so far so good :)
  StuartUK | 04 Aug 2023 Report Abuse
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Good service
Good service. Highly recommended!!
  jzl | 12 May 2023 Report Abuse
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? Bought laptop - rejected cashback ?
After waiting many months after making a claim for it. Very disappointing!! ??
  mannis05 | 22 Feb 2023 Report Abuse
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Good service BUT cashback poor
Ordered three times from Lenovo, the service and quality of the items are both brilliant. Cashback has only tracked in one of those three orders, with only the middle one being tracked at all. TCB inform me the first was paid to another network, haven't reported the third as it'll be the same story. only had this issue with Lenovo.
  jimbotheitbod | 20 Feb 2023 Report Abuse
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I purchased a laptop but it failed to track and a missing cashback claim was denied.
  roxyr | 06 Feb 2023 Report Abuse
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Cashback was declined.
  t0ria | 08 Nov 2022 Report Abuse
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Did pay out, about 60 days after purchase. So a little slow, but got there in the end after I raised a query.
  Kirsten111 | 23 Jun 2022 Report Abuse
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good service quick and well packaged
  georgeo5 | 04 Mar 2022 Report Abuse
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While it was a good cashback offer, it took quite a while to process with me having to log a claim to get it paid out in the end
  rjt | 31 Dec 2021 Report Abuse
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Amazing! highly recommended
  Whittick15 | 21 Oct 2021 Report Abuse
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Cashback purchase through lenovo site did not track and was advise cannot be disputed. Seems its doesn't work that well after all
  1nitinp | 11 Oct 2021 Report Abuse
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Have no problems geting cashback from Lenovo. What I really like is that they give cashback to existing customers with accounts, so the cashback is additionally to any other offers. Also there is no price difference between visiting Lenovo via TopCashBack or directly...with
  rbell6 | 29 May 2021 Report Abuse
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Bought an expensive workstation value almost £3 K (including post service and VAT). After 3 months, no payment yet...
  Member81112401248 | 23 Feb 2021 Report Abuse
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Wouldn't track my caskback. Reported through TC but nothing ever happened.
  gazmorganix | 12 Jan 2021 Report Abuse
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It's ok. Could be better
  Kawasaki jean | 24 Dec 2020 Report Abuse
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I received a broken computer. It was returned, replaced and I lost my cashback.
  petercurlett | 10 Dec 2020 Report Abuse
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Absolute liars. I read earlier reviews and made sure I went through the right route through Topcashback. Declined and said I went via elsewhere. Disappointed but not really surprised
  BigGordon65 | 11 Nov 2020 Report Abuse
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Only paid out half of cashback due and refused to honour the rest after chasing through a missing cashback claim for over a year. Ordered two phones on the same order, nothing in the T&Cs say it is limited to one item per order. I would personally not deal with them again or ensure to order items separately.
  RedbullRJ | 05 Oct 2020 Report Abuse
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Only paid half of cashback due. Bought 2 items, nothing in T&Cs to say limited to one. Case closed after 18 months chasing. I don't recommend.
  RedbullRJ | 13 Aug 2020 Report Abuse
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easy to earn
  Bidmeister | 17 May 2020 Report Abuse
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Prompt payout
  MOVIECAT | 24 Aug 2019 Report Abuse
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