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Get up to 11% of your purchase back
when you shop with Hotels.com
Hotels.com Reviews
Reviews and experiences from TopCashback members who have shopped with Hotels.com.
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Hotels.com Reviews
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I am not at all impressed with Hotels.com. On 1st December 2016 I made a booking with them for a week's stay in a hotel in California. The cashback amount of £129 has still not been received in spite of my contacting customer services. I will not book with this Company again through Top Cashback.
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Golfing_Girl | 12 Aug 2017
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This cashback was advertised as 20% but (a) I had to make a claim for it and am now offered £12.72 instead of the correct £26.24. Not very satisfactory or honest trading.
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Corcovado | 12 Aug 2017
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Still waiting for cashback pending from December 2016. Sent them an e mail which they ignored. Had problems with the hotel booked through them, they said dinner wasn't included in deal ( it was) - no response when I emailed Hotels.com. Will not be using again.
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lw121 | 11 Aug 2017
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Very slow to payout and you aahave to prove dates to get claims in not my favourite
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Stephen_christie | 10 Aug 2017
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Good offers good payers
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Benghazic | 10 Aug 2017
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always happy overall with these guys hence keep coming back
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a_iles | 08 Aug 2017
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very quick cashback and points towards the free night
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David_brazier | 08 Aug 2017
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Decent cashback amount and available to payout after 6 weeks
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martynakozak130584 | 08 Aug 2017
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I book a lot of hotels so I have made a lot of cash back with this retailer, sometimes not exact but usually gets resolved after i return from our trip.
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fionahunt_316 | 07 Aug 2017
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Never pay full amount, takes many months and sometimes refuse to pay anything
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Dr_Steve | 06 Aug 2017
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Brilliant ! a very quick turnaround
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eternalsunshine0 | 03 Aug 2017
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Upaid amounts piling up from months ago
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Eugene_OConnell | 02 Aug 2017
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Gave significantly less cashback than expected without explanation. This was for a hotel booking stay in February TopCashback are still chasing them up for an explanation, 7 months later.
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Shaheel | 02 Aug 2017
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Easy to book and if you have any issues the customer care team are really helpful
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Vannu_ | 01 Aug 2017
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Better on cash back now
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niftynick | 01 Aug 2017
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Very unimpressed with hotels.com. Cashback was declined for no reason.
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Sooty60 | 31 Jul 2017
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Always use this website. Competitive prices, good cashback rates and they pay out no problem.
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86598670 | 31 Jul 2017
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some issues but eventually paid
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davidpk42 | 30 Jul 2017
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Cashback was declined as they claimed I used a voucher code. This was incorrect as no voucher code was used.
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KKD | 27 Jul 2017
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Dissapointed that a couple of my transactions 'failed to track'. Conveniently, it was also on my bigger purchases
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Grundy86 | 27 Jul 2017
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tracks quickly and efficiently
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robert_hawkins | 27 Jul 2017
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Usually good, but still have one claim unresolved over 12 months old
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nobby23 | 25 Jul 2017
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