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Get up to 11% of your purchase back when you shop with Hotels.com Join TopCashback Free
Get up to 11% of your purchase back
when you shop with Hotels.com

Hotels.com Reviews

Reviews and experiences from TopCashback members who have shopped with Hotels.com. Log in to review
Hotels.com Reviews
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This was the slowest payout I've ever experienced. Nearly a year!
  Bucksgirl | 04 Jan 2018 Report Abuse
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This was the slowest payout I've ever experienced. Nearly a year!
  Bucksgirl | 04 Jan 2018 Report Abuse
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Frequently used and always payout generously, a favourite
  d_stupple | 02 Jan 2018 Report Abuse
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Always reliable
  Ms_Tery2 | 02 Jan 2018 Report Abuse
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as usual fast and reliable
  lingmell | 02 Jan 2018 Report Abuse
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as usual fast and reliable
  lingmell | 02 Jan 2018 Report Abuse
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lost the will to live waiting for cashback good job im noy skint
  Member1153881210221 | 01 Jan 2018 Report Abuse
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Great, fantastic service overall
  Simon141 | 31 Dec 2017 Report Abuse
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payout was within 3 weeks, no issues.
  neilled | 31 Dec 2017 Report Abuse
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Took 13 MONTHS to be paid. Awful service.
  Hayles_ | 30 Dec 2017 Report Abuse
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Good rate - paid correctly
  sunny_dave2 | 30 Dec 2017 Report Abuse
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Took over a year to pay the cashback!!
  johnnytesco | 30 Dec 2017 Report Abuse
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Really straightforward and prompt cashback payment.
  greenm2017 | 30 Dec 2017 Report Abuse
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Took more than a year
  CodeCruiser | 29 Dec 2017 Report Abuse
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Hotels.com is my 'go to' site when booking accommodation. Never a problem
  Martyn_55 | 29 Dec 2017 Report Abuse
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Took a while but paid in the end
  Poshred | 29 Dec 2017 Report Abuse
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Always initially declines, then putting in a claim results in a lower cashback value than anticipated. Initial cashback given by TCB quotes Ensure you take VAT off the eligible amount for cashback into your consideration as the cashback you receive through this may be lower than the saving you stand to make by booking through an alternative provider without having to go through the rigamole of claiming cashback.
  fruitang | 28 Dec 2017 Report Abuse
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Great company - I book all my hotels throught them - amazing cashback a well!
  tomellinson86 | 28 Dec 2017 Report Abuse
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Cashback tracked quickly and payable very soon after stay
  takewhatyoucan | 27 Dec 2017 Report Abuse
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Dreadful - not to be trusted at all for cash back payments.
  nb9999 | 27 Dec 2017 Report Abuse
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I booked 15 rooms in various towns on a US road trip. 4 hotels didnt track. Of those that did i was never able to tie in the amount I paid to what they actually paid in cashback. I realise VAT amount not included but it was difficult to track what was paid. I had to chase 4 others as they stalled during the process. Having said that I had an issue with one hotel during the holiday and upon my return Hotels.com via Twitter sorted everything out. Post holiday care was very good. Would definately book with them again. Id just keep better notes on my transactions to make everything easier next time.
  NINGALOO | 26 Dec 2017 Report Abuse
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Very good and reliable agent
  Tindy | 26 Dec 2017 Report Abuse
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Incredibly slow to pay
  mattfaraday | 23 Dec 2017 Report Abuse
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Good cashbac amounts, however some have taken almost a year to come through, but they do come through.
  Cald92 | 23 Dec 2017 Report Abuse
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Good site easy to use quick payout
  Johnharry | 23 Dec 2017 Report Abuse
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