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Get up to 12% of your purchase back when you shop with Hotels.com Join TopCashback Free
Get up to 12% of your purchase back
when you shop with Hotels.com

Hotels.com Reviews

Reviews and experiences from TopCashback members who have shopped with Hotels.com. Log in to review
Hotels.com Reviews
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Excellent. Pays out consistently well, and gives rewards too
  aleckemp | 19 Feb 2018 Report Abuse
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Has paid in the past, however now not! Even went as far as cancelling my booking wih the hotel even though it was a non refundable booking - be very careful with this company!
  Deco_Dave | 17 Feb 2018 Report Abuse
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after making a reservation in an hotel using hotel.com by mistake i cancel the reservation within 2 minute and receive a confirmation of a cancellation without having to pay for the cancellation. after my vacation i came back home and realise that i did get charge on my credit card and email the hotel about that,the hotel send me an email telling me that they did not charge me and that i should get in contact with expedia. after an exchange of email they (the hotel) finally decided to get in contact with hotel.com to tell them to refund me and hotel.com sent me an email telling me that they issue a refund to my credit card and that was 3 weeks ago and still i did not receive my refund on my credit card,today i sent another email to the hotel and to hotel.com about this and i'm waiting for a reply. my guess is hotel.com did take my money right away and decided to play the statistic regarding people fighting to get their money back ,it's just business for hotel.com to take advantage of us and get away with it. every hotel in the world who care about their guess and their reputation should not do business with the likes of hotel.com period better do reservation directly with hotel instead of using hotel.com imo
  | 16 Feb 2018 Report Abuse
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No complaints
  cpbarnes | 16 Feb 2018 Report Abuse
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Used to be brilliant but nothing tracked now for a long time
  a_iles | 16 Feb 2018 Report Abuse
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Not paying out on full cost which wasn't explicit- excludes the vat amount
  sharonmerlinwood | 16 Feb 2018 Report Abuse
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Always brilliant
  copemanm | 15 Feb 2018 Report Abuse
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Excellent as always
  chrise9057 | 15 Feb 2018 Report Abuse
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great. fast to credit account and become payable
  sianylee | 15 Feb 2018 Report Abuse
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Good room, fast payout.
  robertwoolley99 | 15 Feb 2018 Report Abuse
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Easy process. no issues at all
  Steveharris52 | 14 Feb 2018 Report Abuse
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Always great cashback with them
  SamSinclair | 14 Feb 2018 Report Abuse
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Took a long time to become payable and didnt initially track on my account so i had to wait a few months to recieve the cashback
  TheMilesFamily | 14 Feb 2018 Report Abuse
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Have spent in excess of £10k in last 2 years with this merchant but last 3 transactions have not shown so will discontinue using them
  tburton3 | 13 Feb 2018 Report Abuse
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Excellent service provided
  pat191056 | 13 Feb 2018 Report Abuse
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Avoid this merchant
  CarmenSN | 12 Feb 2018 Report Abuse
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Generally no issues but when required help customer service was not great.
  thebraces10b | 12 Feb 2018 Report Abuse
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Easy cashback!
  Missvegas | 11 Feb 2018 Report Abuse
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I use hotels.com a lot and always go through TopCashback. It can take a while for the cash to come through, obviously it doesn't get paid until after your stay so if you're booking in advance it can take a while, but my experience is that it does come through in the end. The cashback percentage tends to be pretty good too, so I've not got any complaints!
  carolinelouise | 09 Feb 2018 Report Abuse
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Great Service and Quick Cashback - easy to opt into our out of different incentives.
  Grinball | 09 Feb 2018 Report Abuse
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Relatively easy and straight forward. Thanks
  yenzyap | 09 Feb 2018 Report Abuse
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so easy very clever way to earn money and free nights
  boakwood | 08 Feb 2018 Report Abuse
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Simple and value for money
  traceymichele2 | 08 Feb 2018 Report Abuse
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Excellent service. Never had any disputes and always pay quickly
  nannylinda18 | 08 Feb 2018 Report Abuse
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Quick verification and payment
  Shingai | 07 Feb 2018 Report Abuse
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