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Get up to 11% of your purchase back when you shop with Hotels.com Join TopCashback Free
Get up to 11% of your purchase back
when you shop with Hotels.com

Hotels.com Reviews

Reviews and experiences from TopCashback members who have shopped with Hotels.com. Log in to review
Hotels.com Reviews
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good and consistent
  Sunny_M | 20 Jul 2015 Report Abuse
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nightmare, never pay the cashback without having to make a claim through TopCashBack. TCP only allow a claim upto 100 days after the transaction took place so I've lost a number of my cashbacks.
  johnpartington | 20 Jul 2015 Report Abuse
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Impossible to track the transactions! please introduce a key word (i.e. holiday Italy) so that any transaction can be recognised !
  | 19 Jul 2015 Report Abuse
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Easy to use website and I've grabbed some great bargains
  traceybinnie | 18 Jul 2015 Report Abuse
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Perfect, no issues
  joshlawley | 18 Jul 2015 Report Abuse
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5* Very Good web site and good returns so im Happy
  kruegar2u | 18 Jul 2015 Report Abuse
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Declined payment depite sticking to all T&C. Awful customer service. AVOID.
  steve_miles | 18 Jul 2015 Report Abuse
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They do not always pay out. We have not been able to work out how they decide to pay out or not.
  pippa49 | 17 Jul 2015 Report Abuse
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really quick and easy to use
  raisinfrance | 16 Jul 2015 Report Abuse
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Doesnt always appear to pay out
  imh011 | 16 Jul 2015 Report Abuse
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Had to submit query as hotel.com declined cashback , topcash back team effective and dealt with fast and received payout
  chantelleok | 14 Jul 2015 Report Abuse
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never had issue
  faisalparekh | 14 Jul 2015 Report Abuse
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Excellent!! Always use them for all hotel bookings :-)
  s14yba | 14 Jul 2015 Report Abuse
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Not been using Top-cash back for long and I've already had to submit several missing Cashback claims !
  danieljln | 13 Jul 2015 Report Abuse
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Very good
  mustafaabbas | 11 Jul 2015 Report Abuse
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Watch out for them adding the cashback % to your bill!!!!
  Antony375 | 11 Jul 2015 Report Abuse
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Absolutely brilliant :)
  Hendrix10 | 11 Jul 2015 Report Abuse
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Really quick tracking and payment
  sian89 | 08 Jul 2015 Report Abuse
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Excellent. Cashback appeared in my account very quickly after staying at the hotels - much quicker than other similar booking companies.
  Dianne14 | 08 Jul 2015 Report Abuse
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An excellent service and quick cashback.
  suijai | 08 Jul 2015 Report Abuse
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At the time of booking it clearly stated we would get 10% discount using a code plus cashback but Hotels.com have declined cashback on all 5 of our bookings. We have lodged missing cashback claims and await the outcome.
  Traveller2000 | 07 Jul 2015 Report Abuse
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Very good and quick cash back with Hotels.com
  Jodie_Wheeler | 07 Jul 2015 Report Abuse
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Hassle - wrong amount initially, then declined anyway. Called them and refused to help and claimed ignorance. Thus, lodged a complaint here. Eventually received but definitely not worth the hassle.
  Medzy | 06 Jul 2015 Report Abuse
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I've used Hotels.com dozens of times over the last four or five years in the UK and the USA and never had a single problem. Their website is simple to use and together with the client reviews makes for a simple straight forward booking process. It's worth noting that you have to wait until after your stay to get the cashback but I have found it to be 100% reliable.
  MGMan | 05 Jul 2015 Report Abuse
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Quick turn around. Cashback paid just 2 or 3 weeks after hotel stay complete
  JPAV123 | 04 Jul 2015 Report Abuse
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