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Get up to 12% of your purchase back
when you shop with Hotels.com
Hotels.com Reviews
Reviews and experiences from TopCashback members who have shopped with Hotels.com.
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Hotels.com Reviews
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Not been using Top-cash back for long and I've already had to submit several missing Cashback claims !
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danieljln | 13 Jul 2015
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Watch out for them adding the cashback % to your bill!!!!
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Antony375 | 11 Jul 2015
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Absolutely brilliant :)
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Hendrix10 | 11 Jul 2015
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Really quick tracking and payment
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sian89 | 08 Jul 2015
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Excellent. Cashback appeared in my account very quickly after staying at the hotels - much quicker than other similar booking companies.
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Dianne14 | 08 Jul 2015
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An excellent service and quick cashback.
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suijai | 08 Jul 2015
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At the time of booking it clearly stated we would get 10% discount using a code plus cashback but Hotels.com have declined cashback on all 5 of our bookings. We have lodged missing cashback claims and await the outcome.
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Traveller2000 | 07 Jul 2015
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Very good and quick cash back with Hotels.com
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Jodie_Wheeler | 07 Jul 2015
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Hassle - wrong amount initially, then declined anyway. Called them and refused to help and claimed ignorance. Thus, lodged a complaint here. Eventually received but definitely not worth the hassle.
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Medzy | 06 Jul 2015
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I've used Hotels.com dozens of times over the last four or five years in the UK and the USA and never had a single problem. Their website is simple to use and together with the client reviews makes for a simple straight forward booking process. It's worth noting that you have to wait until after your stay to get the cashback but I have found it to be 100% reliable.
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MGMan | 05 Jul 2015
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Quick turn around. Cashback paid just 2 or 3 weeks after hotel stay complete
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JPAV123 | 04 Jul 2015
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Terrible customer service. Been waiting since March for cashback, still none received.
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dekkard | 04 Jul 2015
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Very good, relatively quick payment and to sort out any untracked claims
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deadwoodjmw | 03 Jul 2015
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Not happy - booked several hotels as part of a 2 week holiday - all tracked ok and showed up om my account - first payout was then declined - no reason given - now worried that other payouts will also be declined - absolutely no reason why this should happen.
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philjopa | 03 Jul 2015
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Pretty disappointed with Hotels.com cashback nowadays - most recent booking has not tracked, and one in Aug 2014 eventually declined in May 2015 due to "cancellation" even though the booking was not cancelled. Now almost a year later I'm still chasing Top Cashback for an update. Hard to recommend this merchant until they sort these problems out :(
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dallardyce | 02 Jul 2015
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Very quick payment of my cash back. Very happy.
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Leahjunecallaghan | 01 Jul 2015
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Cashback tracked quickly and is now payable, thanks!
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Clumpher | 01 Jul 2015
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They are great and consistent, but wow they are slow... Can be 6 months after stay date.
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nathansouthall | 30 Jun 2015
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top site easy to do well woorth the minimal effort required
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mikefmason | 30 Jun 2015
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Such are great company to deal with and fantastic offers including free hotel stays
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Kelvin75 | 30 Jun 2015
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Fast paying , no hassle
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mercyabraham | 29 Jun 2015
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Excellent rewards program
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Grundy86 | 29 Jun 2015
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So far so good. Used before and once we had used the hotel we booked the cash back was paid. 2 booking now waiting, one just used hotel 2_ days ago so payout soon I hope and the other booked for October. All have tracked automatically and within an hour!
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| 28 Jun 2015
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Great cashback from Hotels.com and you get a free night for every 10 nights you book! I just wish the cashback would be paid as soon as the booked nights have ended and not weeks after.
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Efklitsa | 25 Jun 2015
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