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Green Flag Reviews

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TopCashback members who have taken out breakdown cover with Green Flag have, generally, been pleased with how quickly they have received their cashback. The retailer does employ a three-month validation period from the policy start date, but various members have commented on how quickly their cashback tracked and became payable.

Some of the comments you will find in the Green Flag reviews below include: “Paid cashback within three months of me taking out the policy” and “tracked quickly and paid out as expected.” Positive comments have also been received about the service provided by Green Flag, including how easy it was to use the site and how they offer great cover at a good price. One member said: “So easy to go through TopCashback. Also was the best deal I could get, so win, win all round.”

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Green Flag Reviews
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2 Years running my perfectly valid claim has been declinded, despite completing all requested steps and providing the nessesary information. Ive then had to jump through hoops to appeal to get an increasingly small amount of cashback. It's not worth it.
  Falpy | 29 Mar 2016 Report Abuse
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I bought 2 insurances on the same day but only had cash back for one. poor show
  6r0fiL3 | 22 Feb 2016 Report Abuse
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very disappointing - the cash back took considerably longer to be paid than expected and had to be chased - thank you for your help wiht this.
  pbrender | 28 Jan 2016 Report Abuse
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Signed up for Green Flag in July 2015, still no cashback by end of Dec 2015. Logged as confirmed some time ago but pointless without payout.
  Bob_Bridges | 22 Dec 2015 Report Abuse
 
Hey, I am sorry to hear your transaction has not progressed just yet. I can assure you as soon as we are passed this money we will get the funds to you. Best wishes, TopCashback Support

TopCashback
 
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Even after confirming the details of my green flag purchase, it took 4 months for cash back to go through. Long, drawn out process.
  LoLorrie | 02 Dec 2015 Report Abuse
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Very disappointed to have had my cashback claim rejected with no explanation after following their convoluted instructions to the letter. Will avoid companies that put claims 'on ice' in the future. Glad to see that others had a better experience.
  spinkykirst | 14 Sep 2015 Report Abuse
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Hi bought this product as it gave cashback, but it got declined so overall more expensive- i use successfully topcashback and greenflag have really disappointed me, should have had over £20.00
  gemmasibbald | 04 Aug 2015 Report Abuse
 
Hi there, I am sorry that your transaction was declined. We do kindly ask members to get in touch if a transaction gets declined as we can often query this. Best wishes, TopCashback Support

TopCashback
 
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Rubbish took 2 + years to claim cashback and only received 1/4. Dont use, go AA or RAC.
  Mikeall | 09 Jul 2015 Report Abuse
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The cashback amount was good but it took ages to reach payable. Had to contact Topcashback as it had gone way past the date stated .
  debsz62 | 24 Jun 2015 Report Abuse
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After waiting 2 years my claim was declined with no reason given, not happy at all
  talos2 | 18 Mar 2015 Report Abuse
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2 and a half years!!! That's how long it's taken to get this claim paid by Green Flag. I say paid, it's taken 2 years 2 months to get to the confirmed stage after regular poking of TCB staff - and the note on screen says they pay out after 21 weeks!! I'm not using Green Flag this year because of this. It's a joke. If they take so long to pay out they shouldn't be on here. Kick them out TCB!!!
  Welcome_everyone | 15 Mar 2015 Report Abuse
 
Hi I am sorry to hear that it has taken this length of time for your claim to be resolved, I am glad though that this is now tracking to your account for you and as soon as the cashback has been received, you will see your transaction progress through to payable for you. Best wishes, TopCashback

TopCashback
 
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Have had the same problem as others, my cashback with Green Flag has been declined despite following the instructions properly. Have just had to raise my first cashback claim with TCB. Will see what happens, but judging by the other reviews, I'm not holding out much hope!
  AliKazoo | 10 Mar 2015 Report Abuse
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I have been waiting over 18 moths for cashback from Greenflag. Although a part payment was made this was £25 less than promised and despite efforts of supprt team this is still ongoing - very poor.
  sinky48 | 03 Mar 2015 Report Abuse
 
Hi there, I hope that we are able to get any further amounts expected tracking for you soon and thank you for your patience while your claim is resolved! Best wishes, TopCashback

TopCashback
 
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I personally wouldn't touch GreenFlag for cash back as mine did not pay out and I did this for my car and my husbands at the same time. I missed out on 2 cash back offers! NEVER had a problem with any other merchant in over 3 years...so I would advise to avoid!!
  JacquiHutchinson | 26 Feb 2015 Report Abuse
 
Hi there, I am sorry to hear that this went on to be declined, we will always do what we can to get any expected amounts to you but it is ultimately the decision of the merchant. I hope that any future transactions go on to be more successful for you! Best wishes, TopCashback

TopCashback
 
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Totally useless cashback. 7 months and still no pay-out. In fact TCB pay-outs in general are just so slow or not forth-coming! As always don't rely on cashback when looking for the best deals.
  chegz34 | 04 Feb 2015 Report Abuse
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My only disappointment with TCB. Bought policy in Jul 14, months later was declined for no reason. Chased up with TCB and now confirmed for months but still no cashback. I won't use them again !
  | 02 Feb 2015 Report Abuse
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Doesn't even deserve one star! This company should be dropped by Topcashback as they do not pay. I completed everything as required but despite complaints and monthly nudges to Topcashback i am still waiting for the cashback 2.5 years later. Avoid at all costs
  Rosalind_Stewart | 26 Jan 2015 Report Abuse
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Tracked reasonably quickly but not at the advertised amount. Have waited for 13 months for the amount to be amended with little joy from TopCashBack customer services. Would not use again.
  KonkyWonky | 16 Jan 2015 Report Abuse
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Wish I'd read the reviews first - 18 mths and still waiting. Judging by the others on this page, I'm guessing that I'll be lucky to ever see the cashback.
  9103029923 | 13 Jan 2015 Report Abuse
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Followed the instructions to the letter and my cashback was declined. Avoid this company if you want cashback. I will not be renewing my policy next year.
  RWDF1 | 06 Jan 2015 Report Abuse
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DISHONEST RETAILER, as per the other reviews cashback declined (most probably due to greed). DEFINITELY AVOID. Would rate zero stars if possible.
  izzy_uk | 30 Dec 2014 Report Abuse
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Despite following all the guidelines my cashback was declined for no reason. This the first time I have been declined cashback as I read all the rules. Will avoid Green Flag in future when renewing my breakdown cover. One to avoid.
  lobbanal | 13 Dec 2014 Report Abuse
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Still waiting for a £50 cashback from August 2013! Raised a claim after the first few months, giving all policy details to prove the purchase but I'm still waiting 16 months later. I could've got cheaper cover from the RAC but went with Greenflag because the cashback made them cheaper. No cashback means I paid more than I had to. They even had the nerve to send us a renewal notice which was obviously ignored!
  FayMcKenna | 04 Dec 2014 Report Abuse
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Yet again, the apparent cashback deals are too good to be true. Despite a genuinely tracked, new customer, new policy, which remains in place, cashback declined for no reason.
  userna | 23 Oct 2014 Report Abuse
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Tracked then a month later crossed off with no explanation, awful company that do not pay , not a chance .
  Scooby252 | 22 Oct 2014 Report Abuse
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