Get up to 21% of your purchase back when you shop with Glasses Direct Join TopCashback Free

Get up to 21% of your purchase back
when you shop with Glasses Direct

Glasses Direct Reviews

Please sign in to leave a Glasses Direct reviewX

“Excellent in all aspects” is how one delighted TopCashback member summed up their experience of shopping with the UK’s leading online prescription glasses retailer through us. Take a look at the other Glasses Direct reviews and you will see there are plenty of others who have had good things to say about the brand. Some of the remarks you will find about the products and services provided include “great product, cheap prices, quick delivery”, “very easy to order from” and “great service — they delivered all orders fast and returned one refund even faster”, while one member described them as being “very reliable and helpful”.

The Glasses Direct review feedback also includes plenty of compliments regarding the process of members earning cashback. An example of some of the remarks left includes “fantastic cashback, can’t believe how much I saved”, “simple transaction and a great service. Fast payment”, “no hassle cashback” and “faster payout than expected, very happy with merchant”.

Review this merchant

Glasses Direct Reviews
	Bought glasses last Septemebr. Had to lodge a msising claim which was eventually agreed with payment due end of February but still awaiting payment in may 2012 ie 6 months later.
	9101587240 \| 08 May 2012 Report Abuse
	It has been quite sometime and I have yet received my cash back. I hope this can be resolved soon
	\| 18 May 2011 Report Abuse
	Glasses Direct didn't pay the cashback and nor did it respond to queries from Topcashback. Topcashback made me a partial payment as a good will offering. I've now plenty of good will for Topcashback but none for Glasses Direct. It's a shame as the product and prices are good ... but don't promise something you aren't willing to honour or at least try to sort out.
	que \| 02 May 2011 Report Abuse
	Good cash back payout. Good merchant to deal with, service was quick and efficient.
	fefe \| 27 Jan 2011 Report Abuse
	Cashback does not track I have purchased twice from glasses direct and both times cashback has not tracked
	Shei1a \| 06 Jul 2023 Report Abuse
	I've used them twice now for my glasses through this site and my cashback has been rejected both times.
	Honey_Beehave \| 19 Sep 2016 Report Abuse
	cashback declined - no point in using this merchant
	timrat4d \| 19 Jul 2016 Report Abuse
	Glasses and service brilliant but declining cashback for no reason very poor.It was only a paltry 95 pence .
	mastiff \| 19 Dec 2015 Report Abuse
	No problem with the glasses or service but I ordered in July and am still waiting to be paid.
	madka \| 26 Oct 2014 Report Abuse
	I ordered rimless glasses they phoned me to say my prescription was not suitable for these frames so they asked me to pick another frame which would be suitable for my prescription which led to the cancellation of the first order number leading them to create another reference number but with the same price and to my dismay cashback was cancelled
	PANDAMAC \| 30 Jul 2014 Report Abuse
	if you want fast cash back go else where!!! two pairs of glasses purchased December 2012.........still no cash back......just shows as confirmed.......come on TCB would have expected better!
	fernidoo \| 10 Jun 2013 Report Abuse
	did not track to start with then had to nudge. Came back with some excuse as to why they would not pay. £32 + not a small amount of cashback. Don't expect to get your money!
	564583 \| 26 Apr 2012 Report Abuse
	I ordered the glasses, but they sent the wrong pair. I returned them no problems (I had to pay postage) and they sent the correct pair. All good. But no cashback was paid as their system now says I returned the glasses. After 1 year of sending all the order numbers and calling them I gave up with them
	Arun_Bhardwaj \| 29 Dec 2011 Report Abuse
	No end of trouble with Glasses Direct. Not only do they exaggerate their savings, but their legendary customer service is pretty abysmal. They didn't have my first frames in stock, refused to take back my 'free pair' but wanted to charge full price for them, and when I finally found suitable replacement frames my order got 'stuck' in the system and took 3 weeks to arrive. On top of all this, they declined to pay cashback.
	Samcxjo \| 03 Aug 2011 Report Abuse
	The website was great - especially the free home trial. Delivery was average and the actual glasses are brilliant - especially as they were buy one get one free. However, it has been more than a month now and the cashback still isn't showing. I have submitted a claim with topcashback (more than 3 weeks ago!) and it seems they are just ignoring me - they haven't even forwarded the claim to the merchant.
	nats2610 \| 26 Mar 2011 Report Abuse
	Didn’t pay out Unfortunately I didn’t receive any cash back from glasses direct despite making a valid purchase
	Michala75 \| 22 Oct 2023 Report Abuse
	Rubbish! They didn't me my cashback.
	Isobel_Meiklejon \| 15 Apr 2023 Report Abuse
	Privacy policy was unacceptable to me. Refused to offer my custom to them.
	Bodach \| 12 Nov 2022 Report Abuse
	Declined my cashback after initially tracking it. Only £1.56, so couldn't be bothered raising a query.
	Greg_T \| 18 Jan 2021 Report Abuse
	Cashback declined for no reason - do not bother purchasing anything from this retailer
	Younie \| 04 Jan 2021 Report Abuse
	cashback was declined for no reason
	Mikey1987 \| 30 Dec 2020 Report Abuse
	Terrible. Declined for no reason.
	KFITZAT \| 22 Dec 2020 Report Abuse
	Rejected cashback for no reason
	Icy_Elemental \| 12 Dec 2020 Report Abuse
	slow with cash back
	eddietanner \| 28 Jul 2020 Report Abuse
	Cashback declined and order disappeared from orders history....
	Younie \| 25 Jul 2020 Report Abuse

1...4 5 6 7 View: 25 50 100

Navigation

Cashback

Reviews