Get up to 20% of your purchase back when you shop with Glasses Direct Join TopCashback Free
Get up to 20% of your purchase back
when you shop with Glasses Direct

Glasses Direct Reviews

Please sign in to leave a Glasses Direct reviewX

“Excellent in all aspects” is how one delighted TopCashback member summed up their experience of shopping with the UK’s leading online prescription glasses retailer through us. Take a look at the other Glasses Direct reviews and you will see there are plenty of others who have had good things to say about the brand. Some of the remarks you will find about the products and services provided include “great product, cheap prices, quick delivery”, “very easy to order from” and “great service — they delivered all orders fast and returned one refund even faster”, while one member described them as being “very reliable and helpful”.

The Glasses Direct review feedback also includes plenty of compliments regarding the process of members earning cashback. An example of some of the remarks left includes “fantastic cashback, can’t believe how much I saved”, “simple transaction and a great service. Fast payment”, “no hassle cashback” and “faster payout than expected, very happy with merchant”.

Review this merchant
Glasses Direct Reviews
friend icon
Really easy site to use if you have your optician's prescription, just choose the frames and wait awhile. I have used them twice now and they look good, and are a lot cheaper than many others.
  Amaranda | 11 Jan 2022 Report Abuse
friend icon
Was ok overall, but still very slow on payouts.
  jim867217 | 08 Apr 2021 Report Abuse
friend icon
All good , paid out
  parsley57 | 19 Jan 2020 Report Abuse
friend icon
fast cashback, free delivery and returns which was good because I did return glasses due to not right fit for me, all issues were resolved quickly and quality glasses from them
  daf1289 | 13 Jun 2019 Report Abuse
friend icon
Good company
  jim867217 | 15 Apr 2019 Report Abuse
friend icon
Paid on time
  Rafael | 29 Mar 2019 Report Abuse
friend icon
cashback traked fine originally; however, it got declined as I exchanged one of the items on my order so had to file a claim, which took forever but was granted in the end
  The_Coon | 28 Apr 2018 Report Abuse
friend icon
fast tracking - approx 6 wks for cashback
  mand01 | 27 Jan 2018 Report Abuse
friend icon
A reasonable percentage of cashback paid relatively quickly. Good result!
  Uroquet3 | 15 Dec 2017 Report Abuse
friend icon
There was a delivery issue with my glasses and there were lost in the post. However Glasses Direct were very quick to fix the problem and sent me new glasses
  laurent71 | 26 Jul 2017 Report Abuse
friend icon
Good service at a great price
  chunkymac | 21 Nov 2016 Report Abuse
friend icon
I love glasses direct and get all my glasses online now. Purchase tracked quickly but was initially declined. I put in a claim for 2 purchases and they were quickly accepted and the money payable within a week so can't complain.
  Bekahg | 11 May 2016 Report Abuse
friend icon
Excellent swervice and product
  restmaur100 | 19 Apr 2012 Report Abuse
friend icon
Very helpful. I was able to return unsuitable items without quibble
  | 26 Jun 2011 Report Abuse
friend icon
Tracked fairly quickly.Good prices for specs anyway, and I had a deal with Groupon, so even more of a bargain! Only problem is you haven't got the face to face customer service of a normal optician if there's anything slightly wrong. But good customer service by post, phone and email!
  fingerspeller | 20 May 2011 Report Abuse
friend icon
Tracked quickly, quality and price very very good.
  | 09 Apr 2011 Report Abuse
friend icon
Really impressed with the two pairs of glasses I got, both very good quality, much better than high street options I have had over the past 20 years - I won't be going back there now I have discovered this company. Lenses were really well fitted into the frames and were thin. Impressed!
  aeroplaneblue | 17 Feb 2011 Report Abuse
friend icon
seemed to take forever
  onnipon | 13 Nov 2010 Report Abuse
friend icon
The whole process was easy and I have subsequential recommended to friends and strangers.
  SisSeasoning1 | 02 Nov 2010 Report Abuse
friend icon
Glasses Direct are fantastic. Excellent Customer Service and very quick to turn the order around. Highly impressed and will definitely use again
  Pedro_S | 09 Aug 2010 Report Abuse
friend icon
Tracked quickly.
  fireblast | 07 Aug 2010 Report Abuse
friend icon
Okay site.
  SusanSimmill | 03 Sep 2022 Report Abuse
friend icon
Cashback didn't track initially so had to log a claim. Once claim logged the TopCashBack team sorted out and money now in account. Just awaiting another Glasses Direct missing claim to be resolved as that didn't track either - hence the 3 stars.
  Claire_Arrowsmith | 08 Aug 2019 Report Abuse
friend icon
Not sure why recent cashback from Glasses Direct is always declined? previously no problem.
  h15t0r1an | 16 Sep 2018 Report Abuse
friend icon
I have used this company several times as their products are a reasonable price and quality for everyday glasses around the home however having just had my third experience of cashback money not coming through, I would definately not recommend using this company for cashback.
  Jayceeay123 | 04 Aug 2012 Report Abuse
1...34567      View:   2550100