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giffgaff Reviews

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“Brilliant network, can’t fault in any way and would definitely recommend this network to everyone and anyone” is what one happy TopCashback member said after buying from giffgaff through us. If you have a look at the other giffgaff review feedback below, you will find plenty of similarly positive remarks too.

Some of the other feedback left by our members includes “great company — best tariffs for my needs”, “the best phone network. Value for money” and “thank you, a network you can rely on, wherever you are. Always a good signal — also fantastic tariff for goodybags”. While it is true some members have reported issues regarding cashback in their giffgaff reviews, others have clearly had no problems at all. Some of the feedback left includes “give it a whirl — super quick payout”, “all straightforward and simple” and “good cashback service”.

Review this merchant

giffgaff Reviews
	Spent £579 on a handset with giffgaff, did everything required on a £45 SIM activation offer but only ever got £5 with no explanation, TCB generally useless in their replies. Still waiting after 10 months
	stugib201076 \| 11 Jul 2018 Report Abuse
	I WOULD LIKE TO KNOW WHY TCB HAVE TAKEN A URTHER £5 FROM MY ACCOUNT - I THOUGHT THE INITIAL £5 WAS A ONE OFFF,BUT THIS IS THE SECOND TIME NOW
	Redspecial6 \| 22 May 2018 Report Abuse
	False claim: offered £12 for activation and £10 top-up - got nothing (except 50p for sim).
	you \| 19 Apr 2018 Report Abuse
	Exactly the same problem/issue as @cmontgomeryburns - "The 50p for ordering the sim tracked staright away - but when I came to activate it, the offer was £12 at the time. When I clicked through from tcb it just repeated the 50p for a new sim. I had to go to the giffgaff home page from there to activate, and of course it didn't track. "
	you \| 12 Apr 2018 Report Abuse
	failed to honour the agreement to provide cashback when purchasing one of their bundles
	arragorn \| 27 Feb 2018 Report Abuse
	Awful.waited 6 months and only to be declined cashback. Waste of space of a company
	Ebrahim_1983 \| 01 Jan 2018 Report Abuse
	The cashback got declined so I got the PAC code and have already used it. Ta-ta you numpties.
	chris486 \| 12 Dec 2017 Report Abuse
	You get 50p straight away but I activated my sim and didn't get the £12 promised.
	NeelamIqbal3 \| 24 Nov 2017 Report Abuse
	50p free sim card order tracked, but £12.00 new activated sim card not tracked. Almost two months and have submitted missing cashback claim.
	riskaverse \| 18 Nov 2017 Report Abuse
	Ive been waiting over a month and cashback is still pending. Very poor.
	necrogerbil \| 29 Oct 2017 Report Abuse
	Website didn't work, just took me round in a loop every time I tried to order a SIM
	Buncey47 \| 08 Oct 2017 Report Abuse
	i have made many cashback through your website but none of them has been credited yet.
	yunusgoktas \| 31 Aug 2017 Report Abuse
	Awful! no cashabck given dispite a contract taken out, cant wait to move from them
	McClane54 \| 09 Mar 2016 Report Abuse
	they said £5 not 50p
	danwinter \| 14 Nov 2015 Report Abuse
	Absolutely terrible. I received the money only to be told I can not cash it out, although it says it's been payed.
	SeanBhatti \| 29 Oct 2015 Report Abuse
	tracked my sim order, but not the activation, and it's going to take "at least 4 weeks, possibly months" to process my missing cashback claim. pretty poor, I've had claims resolved in 2 days in the past.
	minted83 \| 27 Sep 2015 Report Abuse
	Ordered a new Sim, the 50p offer for new sim was processed immediately. However, the second part of the deal which was £4.50 upon a newly activated sim has still not been processed. I raised a claim with TCB who have done what they can, but stated that it can take weeks or months for GiffGaff to reach a decision.
	surah_clure \| 10 Apr 2015 Report Abuse
	absolutely terrible ordered sim card and topped up with £12 goody bag and recieved 50p instead of £4.50 , waiting for topcashback to try and claim my money..
	gammy22 \| 07 Jun 2014 Report Abuse
	ordered this sim,topped up and activated on 03 sept and it still hasnt tracked,rubbish.
	bigfra40 \| 26 Oct 2013 Report Abuse
	GiffGaff have been nothing but problems for myself. They have no contact telephone number for support and the email to staff seem to be inadequate at resolving matters. I think you can do better elsewhere.
	akivala \| 19 May 2013 Report Abuse
	Giffgaff have just had their second major service incident in a year. The first incident resulted in total loss of service for all customers lasting about 24hrs. The second one in the last few days resulted in recurring 'Goodybags' being debited from customers' bank accounts but not being applied to their Giffgaff balance so many customers again found they had no service because their balances were left at zero or their positive balances quickly were used up and left at zero because the internet they were using was not being covered by the failed automatic payment. This simply isn't good enough and Giffgaff cannot be relied on to provide an uninterrupted service. Will now be changing to a reliable provider.
	\| 05 Mar 2013 Report Abuse
	Ordered sim on 13/07/12. Received it today and still not tracked. Is it worth putting £10 on to activate it for that not to track as well. Think I'll stick with my Virgin 8p plan.
	johntheone1234 \| 20 Jul 2012 Report Abuse
	First sim card ordered did track, but activation never, claim submitted. Second sim ordered hasn't even tracked, and you cant submit a claim. Not happy!
	Attitude \| 28 Apr 2012 Report Abuse
	does not upgrade months after activated sim, not even £1 confirmed yet
	shane21075 \| 15 Jun 2011 Report Abuse
	You get 50p not £5. To get £5 you need to order a SIM from an existing member. then if you top up by £10 you'll £5 as additional credit, NOT as cashback. You do NOT get this additional £5 credit with the SIM your receive from the TCB link. Giff Gaff customer service is all via the web - there is nobody to talk to. Once you get over this shock, it's a good network - very cheap, efficient, friendly. And you can earn additional credit by contributing to the Giff Gaff Community via the forums.
	LJS \| 22 May 2011 Report Abuse

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