Skip to main content
ENTER
Get up to £27.00 of your purchase back when you shop with giffgaff Join TopCashback Free
Get up to £27.00 of your purchase back
when you shop with giffgaff

giffgaff Reviews

“Brilliant network, can’t fault in any way and would definitely recommend this network to everyone and anyone” is what one happy TopCashback member said after buying from giffgaff through us. If you have a look at the other giffgaff review feedback below, you will find plenty of similarly positive remarks too.

Some of the other feedback left by our members includes “great company — best tariffs for my needs”, “the best phone network. Value for money” and “thank you, a network you can rely on, wherever you are. Always a good signal — also fantastic tariff for goodybags”. While it is true some members have reported issues regarding cashback in their giffgaff reviews, others have clearly had no problems at all. Some of the feedback left includes “give it a whirl — super quick payout”, “all straightforward and simple” and “good cashback service”.

Log in to review
giffgaff Reviews
friend icon
Almost 4 months to become payable, not sure I received the promised amount
I knew when I bought the unlimited data SIM that the cashback would take a while to come through. Now I can't be sure, as I didn't take a note at the time, but I did think that the cashback due at the time of purchase was stated as £28, I only received £21.25. In future I am going to take a screenshot of the larger amounts of cashback due , so that I've some evidence
  karenv87 | 11 Mar 2026 Report Abuse
friend icon
Abysmal customer service. Faulty products
I bought a refurbished phone from giffgaff, which was faulty. Giffgaff wouldn't send me a new phone until I returned the old one, leaving me with no phone, having to buy a new eSIM (non transferrable) and losing all my data and apps and logins in the process. Appalling 'computer says no' customer service. AVOID - go for a company with customer service and reliable product delivery instead.
  maston | 31 Dec 2025 Report Abuse
friend icon
no
good pay out
  H2FoaJ4BN | 14 Oct 2025 Report Abuse
friend icon
Con. Doesn't payout
SIM ordered and activated. Tracked. 8 weeks later cashback declined
  gingerpimpernel | 27 Jul 2025 Report Abuse
friend icon
Excellent Service
Excellent Service
  richychan | 29 Feb 2024 Report Abuse
friend icon
Don't recommend
Purchased a sim and 10 GBP plan as per one of the offers, received no cash back when the time came.
  ams25 | 22 Nov 2023 Report Abuse