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Get up to 10% of your purchase back
when you shop with eDreams UK
eDreams UK Reviews
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Reviews and experiences from TopCashback members who have shopped with eDreams UK.
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eDreams UK Reviews
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buyer beware!
very unhelpful Spanish based company, getting in touch with customer support is extremely hard and when you do they are not interested in rectifying their mistakes.
Also cashback took over 1 year to become payable after several nudges by TCB.
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rwood19 | 17 Dec 2023
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Hopeless company i wish i didn't book anything with them I have booked flight to Turkey on 12th Aug, edreams sent me the normal emails confirming my flight - at this point all ok, few days later the Turkish airline sends me email saying they cancelled my outbound flight on that day, got email from edreams as well with options to change the flight 1 hr later than before, so i thought this is ok i can accept that - not big change, did it on their website, but they haven’t confirmed it, they said i had to wait 24 hours before i get confirmation - i did wait, no email confirmation, went on Turkish airline website to check if there are flights on that particular day from the airport i chosen, there was none - so edreams just not sending any confirmation at all, but how can they when there is no flight available - like normal panicking traveller i tried to contact edreams to discuss change of my flight or refund but i can't get past the stupid automated system they call it customer service help "Krish" or something like that. really very annoying and difficult to plan anything as they will speak to you 7 days before your flight - which doesn’t make sense because i can see there is no flight from that airline on that day - i have other bookings that is linked to my travel date, and i am really worried at this point. i am going to raise dispute with my credit card company, but it looks like all the big companies are abusing this corona virus period, and they think they can get away with the way they are handling bookings. i will strongly suggest not to book with Edreams ever - if you booking flight only go straight to airline provider.
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Barsenal | 10 Jul 2020
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It is not easy to earn cashback from this company. I have to raise complain first for not paying me cash back before they paid me.
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Donna2123 | 13 Jan 2020
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Airline Taxation refund due to no show
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| 27 May 2019
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Brilliant happy with edreams and easy cashback
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alcapone | 11 Feb 2019
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The cashback wasn't tracked initially but the customer service team processed my claim and the full cashback amount was payable to my account within 4 weeks.
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DKiritsis | 06 Jun 2017
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Great way of making some easy cash. Highly recommend!
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ERuivo | 25 May 2017
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eDreams works like a dream!
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hudson35 | 15 May 2017
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Adds a £3.25 service charge to TopCashback bookings, that is not added to Skyscanner/Kayak bookings.
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Kentonprice | 02 May 2017
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Not impressed - If your thing is to convert cash back from eDreams into Avios points, stop here !!! for some bizarre reason, eDreams cashback can't be converted into your preferred Avios partner (BA Executive Club or Avios), once it reaches 'Payable' state those options aren't available and a sod message is shown next to them stating: " Payment option not available because : Cashback from eDreams UK cannot be withdrawn via this payout method. You may be able to use this method if you do a 'part payout', by splitting your payout by merchant in the first step."
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abehling | 12 Jan 2017
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Cashback tracked at incorrect price and was then declined by eDreams
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cambrooks | 13 Dec 2016
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money is topping up great. i havent withdrew any money yet but have saved over £100
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gary_mcallister | 20 Oct 2016
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Edreams has always been my first choice when travelling within the UK. Cash backs are fantastic and usually hassle free
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rzahmad | 22 Sep 2016
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Paid in time specified, thank you
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satinder80 | 20 Sep 2016
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Good level of cashback and quick payers
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arsenal53 | 18 Aug 2016
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Fewer payout options is frustrating
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ljkool | 15 Aug 2016
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I've always used Edreams as prices are excellent compared to others. The booking process is also very easy and user friendly.
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| 29 Jul 2016
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Resolved the problems well
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guillemmoreno | 27 Jul 2016
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I wish I had read some of the reviews before I used this merchant because the experience was terrible from start o finish. During the booking process I had issues with their website and the price on the date changed after I made the payment. I always take screenshots whenever I'm having issues with a website. Although I had proof of their website error this did not help me and the customer service was a nightmare. After nearly a week of phone calls and emails to them I ended up paying nearly £150 for a flight that should have cost me less than £50. Didn't even get the full cash back! I won't be using eDreams again.
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semsemk | 03 Jun 2016
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