Direct Line Home Insurance Reviews

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Have a read of the Direct Line Home Insurance reviews below and you’ll find more positive feedback than negative from members who have taken out a policy with them through our site. In terms of Direct Line themselves and the cover they offer, some of the comments you’ll find include “excellent service as usual”, “couldn’t be easier”, “good company, would use again” and “excellent price for comprehensive cover”.

Many people have also highlighted the speed with which they received their cashback after buying from Direct Line, with one of our members saying: “Excellent all round — good value and timely cashback payment.” Other feedback about the process includes “fast payers and good service — would recommend” and “great, quick payout”. The Direct Line Home Insurance review feedback on Trustpilot is also pretty good.

Someone wrote: “Have been with Direct Line for many, many years and have found their customer service second to none — can’t do enough to make your claim hassle-free.” Other feedback you’ll find includes “excellent service and easy to deal with” and “I have my car and home insurance with Direct Line, and have always found them to be the best on policy provider and price”. Review this merchant

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Direct Line Home Insurance Reviews
friend icon quick & easy
  wookey25 | 14 Sep 2016 Report Abuse
friend icon brilliant service payed on time and as expected
  disunited | 02 Sep 2016 Report Abuse
friend icon Great efficient service
  bev4rlee | 14 Aug 2016 Report Abuse
friend icon absolutley ok
  briguss | 22 Jun 2016 Report Abuse
friend icon IGNORE THE 5 STARS ONLY PUTTING TO GET NOTICED. PURCHASED PREMIUM INSURANCE - DECLINED CASH BACK AVOID AT ALL COSTS
  maxxos | 19 May 2016 Report Abuse
friend icon Super service, good prices and travel insurance included in home contents insurance
  MADVIKING1983 | 25 Apr 2016 Report Abuse
friend icon Cashback received. Home insurance cover excellent & with cashback it was a great deal.
  Ed_Franklin | 23 Apr 2016 Report Abuse
friend icon Wrong cash back to start with. Took a while to get correct cash back.
  Pumas | 06 Apr 2016 Report Abuse
friend icon Great price for the policy and payed cash back with in time. Will use again
  bexieuan | 02 Apr 2016 Report Abuse
friend icon You can save a fortune if you wait for cash back to become available
  babsandy | 01 Apr 2016 Report Abuse
friend icon Excellent service and top cashback tracking
  annakni | 28 Mar 2016 Report Abuse
friend icon Three words: Totally. Amazing. Deal.
  Kaboodle | 19 Feb 2016 Report Abuse
friend icon good insurance, quick cash back
  julescostello | 13 Feb 2016 Report Abuse
friend icon GREAT WAY FOR REDUCING QUOTE
  bangorboys028 | 13 Feb 2016 Report Abuse
friend icon saved even more than going direct
  cr07san | 13 Feb 2016 Report Abuse
friend icon prompt and efficient transaction
  pause | 08 Feb 2016 Report Abuse
friend icon With the cashback I'm getting this has taken my annual policy spend down to £65 now that is a bargain.. Thank you
  paul_wilebore | 10 Dec 2015 Report Abuse
friend icon Compared to many other insurers, cashback appears quite soon in account after transaction. Takes a while to reach the payable column however.
  acar_2205 | 26 Nov 2015 Report Abuse
friend icon Don't bother, I purchased home insurance and cashback was declined the next day for no reason
  mm707 | 12 Nov 2015 Report Abuse
friend icon Well, my cashback has tracked within half an hour of purchase - let's see what happens from here!!
  radaress | 04 Jul 2015 Report Abuse
friend icon I took a home insurance policy out in August, its now January and still no sign of cash back so I my advise would be try another company with better reviews. The Insurance policy I can not complain about as seems good though not had to make a claim so far, If I ever do I hope they pay out a bit quicker than the cash back!
  | 02 Jan 2014 Report Abuse
friend icon Bought home insurance plus at a good price in August. Full cash back has now become payable in December. Be patient those of you waiting. If you meet the terms you will get your money! I always find Direct Line quotes hard to beat on home and car insurance and now I've had cash back on both! Happy :-)
  individual | 19 Dec 2013 Report Abuse
friend icon only scoring 5 stars to get noticed - its been months and I haven't received my cashback - avoid at all costs!! Its not worth the pain.
  dalyncarter | 31 Oct 2013 Report Abuse
friend icon Great price and fast service from merchant. However cashback didn't track despite clicking directly through to merchant. Have had to submit a manual claim so hope that TopCashback can sort it out.
  mybacsusername | 12 May 2013 Report Abuse
friend icon good company, would use again
  cypriot | 21 Sep 2019 Report Abuse
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