Hiscox Business Insurance Cashback Offers

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Terms & Conditions and other useful information
  • What will stop me getting cashback?
    • Cashback is available on new policy applications only. Renewals or existing policies do not qualify for cashback

    • Cashback is only available on policies costing £300 or more per year

    • Cashback is only available online. Please ensure you have cookie tracking enabled or disable any ad-blocking plug-ins. Otherwise your cashback won’t track

    • Cashback is paid by TopCashback, not Hiscox. Please do not contact the merchant regarding cashback queries

    • Cashback will only be paid for a maximum of one purchase per TopCashback account per month

    • Cashback will only be paid when Professional Indemnity is purchased as part of your policy

    • Customers paying monthly will only qualify for cashback after they have paid 3 monthly instalments

    • Hiscox’s standard eligibility criteria applies

    • This programme is being monitored. Any fraudulent transactions will result in your account being removed immediately and all details passed on to the authorities for further investigation

  • What else is essential?
    • Purchases must be completed immediately and fully online.
  • Good to know
    • All policies are run through extensive validation checks and cashback will only be paid on valid policies. The eligibility is checked 90 days after the policy start date

    • Cashback can be earned simply by clicking through to the merchant and shopping as normal

    • Cashback is available on genuine, tracked purchases completed immediately and wholly online

    • Cashback is not issued by the merchant. If you have any queries regarding cashback or payments, please contact TopCashback Customer Support directly and not the merchant

    • Cashback may initially track at a lower or higher rate and update to the correct rate on confirmation

    • Cashback rates are subject to change and may increase or decrease at any time

    • Cashback will only be paid for a maximum of one purchase per account within a 12 month period

    • Cashback will only track if the merchant can track your purchase to us. This means that you must click the 'Get Cashback link', go straight through to the merchant website and make the purchase in the same session without exiting your internet browser

    • Even though we do our best to keep the information on this page up-to-date, it may be out of date from time to time

    • If you have any complaints about the Hiscox products please contact customer.relations@hiscox.com

    • If you purchase products across multiple cashback rates in one session, the lowest rate will track against the full 'basket' amount

    • Purchases at this merchant should appear as pending within 24 hours. They will remain at this status until the merchant confirms the purchase is eligible for cashback. Once this happens your purchase will reach the ‘confirmed’ status on your account

    • The cashback offered is only available as shown at the time and the merchant reserves the right to withdraw their offering at any time

    • The merchant reserves all rights to take action (including legal action) as is considered necessary in its sole discretion in order to prevent or redress any fraudulent or otherwise unlawful use of their website

    • The vast majority of merchants do pay cashback on the full basket price, occasionally some may only pay cashback minus VAT, delivery charges, card payment fees, surcharges, taxes and any other additional charges
       

    • The vast majority of transactions from merchants track successfully, occasionally a transaction may not get reported. If you believe this to be the case, please submit a "Missing Cashback" claim within 45 days of the transaction

    • This offer is only available to United Kingdom residents who have purchased a valid insurance policy through the merchant

  • What to do when
    • A "Missing Cashback" query must be submitted within 30 days of the transaction, if the transaction does not track automatically.
    • We will make all reasonable endeavors to secure the payment of commission on a transaction but we do not and cannot make any guarantee in this regard.
Please note the terms & conditions above are in addition to our general terms & conditions

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About Hiscox Business Insurance

Hiscox UK have over 100 years’ experience in insurance, protecting businesses of all sizes. In early 2018, Hiscox won the Feefo Gold Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, rated by real customers. Hiscox met the Gold criteria by achieving 4.6/5 star customer service rating. In March 2018, Hiscox also won the Response to a Major Claim award at the Commercial Insurance Awards, which showcases excellence within the business insurance industry. Hiscox provides commercial cover for over 300,000 businesses in the UK.

FAQs

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  • When will I actually get my cashback?