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CCL Reviews

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“CCL hasn’t let me down once. Great prices before cashback, even better with,” is how one TopCashback member has described their experience of shopping online with the retailer through us. Take a look at the other CCL Computers reviews below and you will find plenty of other positive comments.

These include “great range of computer equipment and peripherals, and good prices too”, “ace! Fast delivery and great prices” and “may not always be the cheapest, but their customer service is second to none”. While it is true some members who have left reviews have complained about the cashback process, you will also find comments such as “tracked no problems and paid fast” and “a good site to use — and great cashback”.

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CCL Reviews
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I've just checked my account and have a transaction from 16 Feb 2012 with a cashback of 74p showing as confirmed. The estimated payment speed is 12 weeks but it has been over 45! I'd use this company again but would not favour them on the basis of any cashback.
  RossMcL | 31 Dec 2012 Report Abuse
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Ordered 20 Mar 2012. Nice monitor, good delivery - shame about the cashback!!! 19 Sept 2012 - still no cashback. Are they waiting for me to give up? It doesn't look as if this is an isolated case - pity - CCL had a good reputation in my opinion till now.
  KazP | 19 Sep 2012 Report Abuse
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Placed an order with them mid Nov. Cash back tracked speedily but am still waiting payout in mid feb2011
  ww6591 | 12 Feb 2011 Report Abuse
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Cashback rejected without explanation
Was looking for gaming PC, chose CCL over other retailers because of attractive top-cash back offer. Followed correct steps, checked and doublechecked everything, made a purchase only to find out cash back wasn't recorded. Raised missing cash back claim with top-cashback, after 3 months waiting, CCL rejected the claim with no explanation.
  dima613 | 20 Feb 2024 Report Abuse
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It took 8 months for CCL to satisfy my missing cashback claim.
  Peter1946 | 16 Dec 2022 Report Abuse
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Although it was fixed over 6 months later, CCL were very slow on payout and I had to riase and contonually chase via a service ticket with topcashback
  gbhmacace | 17 May 2022 Report Abuse
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Slow - avoid you wont get paid for over a year.. still waiting a year later....
  andrewedcomp | 06 Jan 2022 Report Abuse
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declined several sales before eventually paying over 6months later
  Adymole | 05 Jun 2021 Report Abuse
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Atrocious!! MY transaction with CCL was in Dec 2018, but I only received my cashback in May 2021 - 29 months later!!!
  sdmxa01 | 22 May 2021 Report Abuse
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Five months after purchase they declined my cashback. Don't bother.
  pmcg82 | 06 Mar 2021 Report Abuse
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Still waiting for cashback for a transaction that took place in May 2020, almost 1 year ago!
  bovril | 26 Jan 2021 Report Abuse
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Bought a motherboard of them and the 2nd dimm slot didnt work. paid the return postage and refuse to refund me! stay clear
  knoxyknoxy | 18 Dec 2020 Report Abuse
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I did two purchases but after the first didn’t show I put in a customer service request and months on I still have not heard. I since did another order but again it has not shown, I’ve not done another claim as not sure it’s worth the effort.
  Didski | 16 Dec 2020 Report Abuse
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Lied to and never got my order.
  Member790158293826 | 03 Jul 2020 Report Abuse
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Had to chase as cashback not paid after 2 yrs
  brackenfields | 17 Nov 2019 Report Abuse
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2 years on a pending claim, do not count on getting cashback from CCL.
  ZicoUK | 17 Oct 2019 Report Abuse
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Do not use CCL if you are factoring in Cashback as part of the costs. They are still to pay out on a claim from 2017!!
  ZicoUK | 17 Apr 2019 Report Abuse
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Doesn't pay out even when you submit proof
  Brian_H | 03 Mar 2019 Report Abuse
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Don't expect cashback any time soon. As per some other reviews, CCL string things out by months. Definately not 13 weeks, more line 13 months (and counting) for a confirmed claim.
  ZicoUK | 04 Dec 2018 Report Abuse
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Terrible Company to deal with, sell faulty products and lie to you
  | 20 Oct 2018 Report Abuse
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Pretty dreadful. I have put around £60 thousand pound through CCL in the last couple of years and I still have 12 outstanding claims dating back over a year. Half the time i cant even be ar5ed claiming unless its for a decent amount as its not worth my time chasing Topcashback or CCL for little ammounts.
  reevue | 30 Nov 2017 Report Abuse
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Awful company. Goods arrived damaged & their attitude was a disgrace! Also, the cashback has now disappeared to add insult to injury. AVOID
  eddemonic | 26 Apr 2016 Report Abuse
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Took a year to get my cash back.
  titlescreen | 10 Jan 2015 Report Abuse
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been waiting over a year now for cashback! very poor
  bradste79 | 07 Jun 2014 Report Abuse
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Absolutely useless, waited 8 months for the cashback to move to payable, in the end I'm told its been declined, no reason was provided.
  Zaim | 03 Oct 2013 Report Abuse
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