Get up to £90.00 of your purchase back when you shop with BT Broadband - New Customers
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Get up to £90.00 of your purchase back
when you shop with BT Broadband - New Customers
BT Broadband - New Customers Reviews
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Reviews and experiences from TopCashback members who have shopped with BT Broadband - New Customers.
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BT Broadband - New Customers Reviews
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Had to report missing tracking on my account, but was resolved quickly.
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saz | 30 Mar 2009
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No issues with the service, but had to put in a missing claim to get my Cash-back amount which i am still waiting to be approved.
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| 30 Mar 2009
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Very quick to track, very impressed, just wait for my cashback now.
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clairecoop2014 | 26 Mar 2009
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Extremely slow cashback, that is still payable, 3 1/2 months on.
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ianmullan | 22 Mar 2009
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Cashback tracked and confirmed quickly but we are still waiting for activation! Was supposed to 26/2 - communication with BT terrible - no explanations.
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barato | 22 Mar 2009
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Still waiting for the cash to become payable its now 22days overdue......
Not too happy but it does still say fifty pound in the confirmed list...........
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tommytucker2008 | 21 Mar 2009
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Came up as pending within 24 hours for the correct amount.Waiting for delivery.Good service so far
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snipper | 20 Mar 2009
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forget b.t. absolute charlatans !!!!
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groucho | 20 Mar 2009
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Can't complain about the service from BT, everything delivered on time. The cashback has been hard to get tho. I had to submit a missing claim form but the cashback has now been credited to my account. Everything is now well!
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| 17 Mar 2009
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Took far too long to register on my account and from the response from TCB, I'm not too confident of getting the £50!!!!
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| 16 Mar 2009
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As yet waiting for cash but I am expecting a winfall Soon
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| 05 Mar 2009
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have to file a missing claim but amount showed up 3weeks later now pending
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| 04 Mar 2009
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Rubbish! I joined in December and was expecting £50. First a nil value amount of cashback turned up which never changed to the correct amount. Then on raising an enquiry the amount showed as £50 for 2 days only and then went back to 0.00!!! I have raised another enquiry but feel that BT have no intention of paying anything. Avoid!!!Oh yes and if you are hoping to get wireless connection with BT and are not a network specialist, forget about getting any help from Bt's helpdesks. I spent hours and hours on the phone to an Indian call centre and in the end gave up and relied on friends to halp me.
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Thal | 03 Mar 2009
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ordered broadband with bt . it was activated on 1st dec £50 appeared on topcashback site . guess what it has disappeared ! don`t bother with bt
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groucho | 03 Mar 2009
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Transaction didnt track initially. After reporting this the transaction was confirmed. However the £50 has now disappeared from pending and gone to zero in payable....i.e. BT refuses to pay. This retailer cannot be trusted for cashback as it seems many others have experienced the same problem.
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martydarty | 03 Mar 2009
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BT Vision - Very good product,on demand content could be improved
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bazzahig59 | 03 Mar 2009
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Still waiting for the cash to become payable and estimated payment date was 28th feb!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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tommytucker2008 | 01 Mar 2009
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Tracked within 2 hours.
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JenniferBruce | 28 Feb 2009
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The £50 has now disappeared from pending and gone to zero in payable. I have reported this to TopCashBack to find out what is going on!!!!
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paully | 25 Feb 2009
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Didn't track but reported it to Top Cash Back who followed it up and is now in my pending list.
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paully | 23 Feb 2009
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I ordered the complete package from BT (phone/broadband/vision) via the link on topcashback site. IN OCTOBER 2008
I received emailed and txt confimrations direct from BT confirming my order for all three elements.
When I hadnt heard anything re the install a week, later, I called BT, they couldnt trace the order, so I submitted the request again (online via topcashback site)
Same thing happened, and so when I called BT they put the order in on the phone.
That's when it became more trouble than it's been worth!
BT got the whole order wrong, I now have 3 direct debits, the service has been dreadful. AND BT WITHDREW MY CASHBACK ON TOPCASHBACK WHICH I AM ENTITLED TO AS I PLACED THE ORDER WITH BT VIA THE SITE!!!!!!!!!!!
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julieedney | 22 Feb 2009
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Cashback took over three weeks to show as pending - hoping confirmation and payment will proceed smoothly.
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alexkml | 20 Feb 2009
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Wow! Cashback tracked within hours! Will be keen to see how long it takes to actually pay.
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eldergill | 18 Feb 2009
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Although the transaction tracked immmediately with a zero amount, it has never moved to confirmed. Weeks later nothing has been confirmed let alone received. I have submitted a missing commission claim but am very disappointed as the £50 incentive was a big reason for switching provider.
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Thal | 17 Feb 2009
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Tracked very quickly (under 12 hours) and all I did was order it for a friend! BT due to switch it on in 2 weeks time.
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srmjmm | 08 Feb 2009
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