Get up to £130.00 of your purchase back when you shop with BT Broadband - New Customers Join TopCashback Free
Get up to £130.00 of your purchase back
when you shop with BT Broadband - New Customers

BT Broadband - New Customers Reviews

Reviews and experiences from TopCashback members who have shopped with BT Broadband - New Customers. Log in to review
BT Broadband - New Customers Reviews
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Still waiting. Seems like this cashback thing is a con!
  980358 | 31 Aug 2010 Report Abuse
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I ordered a BT Broadband paskage via Topcashback as they were offering £65 cashback.However I have only been credited £45 cashback so I am not happy!
  gpaterson | 31 Aug 2010 Report Abuse
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have not recieved the full cashback amount; have only recieved £45 instead of the stated £60 at the time. the order was soprted quickly; just the waiting for the engineer! 3 weeks is a joke, all he had to do was plug in a phone and ring a few numbers! But what can you do i suppose
  garetht182 | 31 Aug 2010 Report Abuse
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Just awful from start to finish. Cashback not as much as expected - I have only received £45 for Broadband and Calls. Also my phone order was cancelled by BT without my knowledge so engineer did not visit as stated in my 'order confirmed' email. Finally got a new date and engineer did arrive. Phone was connected but Broadband cancelled a second time without my knowledge (BT admitted eventually that this was their fault). Spent hours on the phone to non-UK call centres - sometimes I could not understand what the person was saying (and vice versa) and on more than one occasion was told outright lies regarding my connection status. Took nearly a month to be fully connected. The quality of Broadband is not great either - very slow at times. All in all a thoroughly naff purchase - and I've got 15 months of a contract remaining. I will NEVER recommend BT.
  JoinFreeNow | 26 Aug 2010 Report Abuse
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very good
  jackiemay | 22 Aug 2010 Report Abuse
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this was my first time using this site and it was easy and very rewarding.I would recommend it to anyone.
  | 22 Aug 2010 Report Abuse
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good service and quick tracking.
  little_bones | 03 Aug 2010 Report Abuse
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Didn't initially track, but TCP srted this out (again)!
  Marlow | 01 Aug 2010 Report Abuse
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Bought phone and broadband, only tracked as broadband even though was all part of one package which was the two inclusive. Lost out on £20 cashback, not happy
  muchcheapness | 28 Jul 2010 Report Abuse
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For some reason,my broadband order hasn't gone through,even though at the time of ordering I was told it had and was given an activation date.
  lou12_51 | 23 Jul 2010 Report Abuse
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I also had incorrect amount credited £45 instead of £65 as advertised for broadband and calls. Hope this will be sorted out. But then maybe i have made a BIG!!!!!!!!!!! mistake going back to BT!!!!!!!!!!!!!!!!!!!!!!!!!!!! Had big problems on the first day and still have not received my modem!!!!! we will see!!!!!!!!!!!!!!!! BE WARNED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
  Gary960 | 20 Jul 2010 Report Abuse
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Cashback tracked at £5 less than is what is stated.
  lou12_51 | 19 Jul 2010 Report Abuse
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Tracked quickly but at wrong rate so raised a query. It was corrected within a week! Well done topcashback!
  mel1004 | 14 Jul 2010 Report Abuse
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I also had incorrect amount credited £45 instead of £65 as advertised for broadband and calls. Hope this will be sorted out.
  SylviaShearan | 05 Jul 2010 Report Abuse
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Incorrect amount credited £45 instead of £65 as advertised for broadband and calls. Hope this will be sorted out.
  | 03 Jul 2010 Report Abuse
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Not happy, did not track!
  M1024 | 02 Jul 2010 Report Abuse
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VERY GOOD. REGISTERED STRAIGHT AWAY AND PAID BEFORE THE DUE DATE. WELL IMPRESSED.
  JEMMY609 | 24 Jun 2010 Report Abuse
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Tracked quickly but wrong amount is this the start of a long and unhappy relationship ?
  | 23 Jun 2010 Report Abuse
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Very happy
  | 23 Jun 2010 Report Abuse
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Cashback came through relatively quickly. BT customer service are a disaster though - impossible to get a reasonable person on the phone.
  dgreenhouse | 17 Jun 2010 Report Abuse
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ORDERED BROADBAND BACK IN DECEMBER IT'S NOW JUNE AND THE CASHBACK IS STILL NOT PAYABLE!
  happy_tinker | 08 Jun 2010 Report Abuse
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Quick tracking , all good so far
  pintofhof1 | 02 Jun 2010 Report Abuse
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quick tracking...
  lucanus_rex | 26 May 2010 Report Abuse
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tracked okay at correct amount. Paid May from Feb transaction.
  | 26 May 2010 Report Abuse
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said £60 only can see £45 did not expect that from bt will now have to fight for money
  nosmo666 | 20 May 2010 Report Abuse
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