Get up to £120.00 of your purchase back when you shop with BT Broadband - New Customers
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Get up to £120.00 of your purchase back
when you shop with BT Broadband - New Customers
BT Broadband - New Customers Reviews
Reviews and experiences from TopCashback members who have shopped with BT Broadband - New Customers.
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BT Broadband - New Customers Reviews
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Just awful from start to finish. Cashback not as much as expected - I have only received £45 for Broadband and Calls.
Also my phone order was cancelled by BT without my knowledge so engineer did not visit as stated in my 'order confirmed' email. Finally got a new date and engineer did arrive. Phone was connected but Broadband cancelled a second time without my knowledge (BT admitted eventually that this was their fault).
Spent hours on the phone to non-UK call centres - sometimes I could not understand what the person was saying (and vice versa) and on more than one occasion was told outright lies regarding my connection status.
Took nearly a month to be fully connected. The quality of Broadband is not great either - very slow at times. All in all a thoroughly naff purchase - and I've got 15 months of a contract remaining. I will NEVER recommend BT.
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JoinFreeNow | 26 Aug 2010
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this was my first time using this site and it was easy and very rewarding.I would recommend it to anyone.
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| 22 Aug 2010
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good service and quick tracking.
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little_bones | 03 Aug 2010
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Didn't initially track, but TCP srted this out (again)!
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Marlow | 01 Aug 2010
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Bought phone and broadband, only tracked as broadband even though was all part of one package which was the two inclusive. Lost out on £20 cashback, not happy
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muchcheapness | 28 Jul 2010
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For some reason,my broadband order hasn't gone through,even though at the time of ordering I was told it had and was given an activation date.
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lou12_51 | 23 Jul 2010
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I also had incorrect amount credited £45 instead of £65 as advertised for broadband and calls. Hope this will be sorted out. But then maybe i have made a BIG!!!!!!!!!!! mistake going back to BT!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Had big problems on the first day and still have not received my modem!!!!!
we will see!!!!!!!!!!!!!!!! BE WARNED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Gary960 | 20 Jul 2010
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Cashback tracked at £5 less than is what is stated.
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lou12_51 | 19 Jul 2010
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Tracked quickly but at wrong rate so raised a query. It was corrected within a week! Well done topcashback!
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mel1004 | 14 Jul 2010
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I also had incorrect amount credited £45 instead of £65 as advertised for broadband and calls. Hope this will be sorted out.
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SylviaShearan | 05 Jul 2010
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Incorrect amount credited £45 instead of £65 as advertised for broadband and calls. Hope this will be sorted out.
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| 03 Jul 2010
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VERY GOOD. REGISTERED STRAIGHT AWAY AND PAID BEFORE THE DUE DATE. WELL IMPRESSED.
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JEMMY609 | 24 Jun 2010
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Tracked quickly but wrong amount is this the start of a long and unhappy relationship ?
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| 23 Jun 2010
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Cashback came through relatively quickly. BT customer service are a disaster though - impossible to get a reasonable person on the phone.
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dgreenhouse | 17 Jun 2010
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ORDERED BROADBAND BACK IN DECEMBER IT'S NOW JUNE AND THE CASHBACK IS STILL NOT PAYABLE!
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happy_tinker | 08 Jun 2010
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Quick tracking , all good so far
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pintofhof1 | 02 Jun 2010
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tracked okay at correct amount. Paid May from Feb transaction.
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| 26 May 2010
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said £60 only can see £45 did not expect that from bt will now have to fight for money
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| 20 May 2010
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Very smooth transaction,,.,, no complaints happy with the service
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maxineh | 14 May 2010
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Confirmed quickly although took a little while to go through. Broadband took 3 weeks to arrive but has been without problems
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LouiseR | 12 May 2010
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Great experience. Await payment.
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rd2736 | 08 May 2010
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