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British Airways Reviews

Reviews and experiences from TopCashback members who have shopped with British Airways. Log in to review
British Airways Reviews
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Yet another non-tracked review
I made two purchases on the same device within an hour (British Airways and Travelodge). The Travelodge tracked perfectly, the British Airways one didn't! Along with the other reviews on here, make your own mind up as to whether something dodgy is going on.
  Earthman1977 | 15 May 2025 Report Abuse
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Not good at all in giving cash back
Never got my cash back from using BA website through topcash back.
  AnjuPuri | 14 May 2025 Report Abuse
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Never tracks no matter how careful you are to follow the process
I travel with BA a few times a year but it hardly ever tracks. Don’t rely on any cash back promises to sway you to choose BA.
  tclite88 | 07 May 2025 Report Abuse
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Never tracks
British Airways seldom tracks. It isn’t worth bothering with using Topcashback for the BA website. If you absolutely have to fly BA, then book via Expedia, otherwise fly with an airline who may actually deliver on their cash back.
  klinsmannj18 | 05 May 2025 Report Abuse
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Not tracking after 4 days
Just spent around £3K with BA on two flights. No evidence this will track. I wish I had seen these reviews and gone with Singapore Air instead!
  dorkboy | 28 Apr 2025 Report Abuse
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declined payment
Asking for order number, never provided, pushing between BA and Topcashback
  peeko | 26 Apr 2025 Report Abuse
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Will only payout if you chase!
TopCashback is great, but BA is terrible! They never pay out unless you submit a support request with TopCashback. They have also declined a lot of my transactions too. A reflection of a declining airline.
  nickpayne98 | 16 Apr 2025 Report Abuse
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Declined transaction.
All rules followed, expensive trip and BA declined the transaction stating that my order could not be traced. But say me and my family on the plane and in the hotel with the same order number. Disgusting that some company's seem to offer incentive but never pay out
  ClairLW | 16 Apr 2025 Report Abuse
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British Airways Never Pay
Spent a small fortune with BA, despite providing their own booking reference on multiple flights and holidays they have not recognised one. Do not use this link. You are better off using Expedia who are honest and do pay out when you book via them.
  Mgaggiano | 15 Apr 2025 Report Abuse
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Missing cashback
Still trying to get get my cashback after booking a holiday with a special 10% offer,which is a lot of money.
  Tracy1965 | 06 Apr 2025 Report Abuse
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Shows as 0£ cashback
I bought four flights, altogether 1500£ but the cashback pending shows as 0£!!
  MariaMan | 25 Mar 2025 Report Abuse
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Waste of time, declined tow of my flight
I have tried to book 2 flights with British Airways throught Top Cash Back, the booking was easy, but each time after waiting several mouths it has been declined,
  Ballard77 | 23 Mar 2025 Report Abuse
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Never tracks
Not ever....
  sfdunn | 23 Mar 2025 Report Abuse
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Tracked fine ; just declined many months later
Several transactions declined after tracking perfectly fine . In a nutshell , they don’t pay out for genuine transactions which have order numbers and tracked fine
  WALLAJ4 | 17 Mar 2025 Report Abuse
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Declined even after confirming purchase
British Airways declined my claim even after I providing proof of purchasing through top cash back.
  Crazy_legs1 | 16 Mar 2025 Report Abuse
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Declined numerous times and cannot submit a missing cash back request
Have flown numerous time with BA, purchases have been tracked just fine as they show in my earnings but then they are declined with no further reason. Seems I can't also submit a missing cash back claim for this retailer. Bit of a joke really, seems disingenuous to have them on this site if they don't pay out.
  jambo13 | 10 Mar 2025 Report Abuse
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Didn't work for me
Purchased a £800 tickets via the link and didn't receive any cashback
  Member12122972880040 | 07 Mar 2025 Report Abuse
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pointless, nothing ever tracks with them, topcashback should investigate!!
pointless, nothing ever tracks with them, topcashback should investigate!! made purchases via topcashback for BA a few times, but they never track, waste of time.
  firozullah | 23 Feb 2025 Report Abuse
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Waste of time expecting any Cashback
I accessed the BA site via Topcashback, I got a confirmation of tracking, and screen shot. Never got any cashback No notifications even though I had proof When you submit a 'Missing cashback' TCB gives you a message that "this retailer does not allow claims for missing cashback" All in all a waste of time. British Airways is a farce, they shouldn't be on this site as a merchant Topcashback should be taking them off their site as they are as useful as a chocolate teapot... I'll be using a different voucher/cashback site next time to see if it actually works
  nmhunter | 05 Feb 2025 Report Abuse
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Don't rely on them to pay
Tried four times with BA, latest was a 2k holiday that didn't even track despite me only using Topcashback. Two others declined, one pending for more than a year before being declined.
  Whooshthecat | 05 Feb 2025 Report Abuse
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Declined cashback.
I was due almost £100 cashback from BA after meeting all the criteria, however this was declined without justification. Not even worth the 1 star rating.
  claudia86 | 23 Jan 2025 Report Abuse
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Unable to claim cashback, there is an order number to be found in myticket
I bought a flight directly through their website. However , when I try to claim the missing cashback I am required to provide an order number which there isn't anywhere!
  EvaB | 21 Jan 2025 Report Abuse
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Why is this still being used if no cashback ever received
Spent £5,000 and when raised received a message stating 'on ice' until October 2025 whatever that means.
  lorraine2123 | 19 Jan 2025 Report Abuse
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Waste of time
Rarely tracks. Missing claims take months and nothing happens.
  stevencairns88 | 11 Jan 2025 Report Abuse
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Declined no reason
Booked 3 World Traveller Plus return flights in Jul (flights taken in Nov/Dec) and just had cashback declined with no reason. Went to raise a claim and got a message that claims are not accepted by this retailer. Suggest using other options if available.
  Tempest3K | 08 Jan 2025 Report Abuse
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