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Get up to 2.1% of your purchase back
when you shop with Alpha Rooms

Alpha Rooms Reviews

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If you’re looking for discounted worldwide travel, including great deals on hotels and flights, you should take a look at the Alpharooms reviews below. While it’s true there is some negative feedback, you’ll also find positive comments from TopCashback members who have booked with them through us. In terms of the cashback process, one member said: “Tracked correctly and received as expected.”

Another customer described the company by stating: “Alpharooms — a reliable favourite that I have used for 20+ years.” If it’s favourable Alpharooms review feedback you’re looking for, you should head on over to Trustpilot, where a large proportion of reviewers have rated them as being excellent. One traveller said: “Booked six nights in Venice and had the best price online with Alpharooms. Would give them five out of five and will use Alpharooms again.”

Other comments you’ll read include “would highly recommend Alpharooms and would not hesitate to use them again”, “very helpful from the get-go in completing my booking” and “booked a hotel in Andorra — found them to be the best price for the room”. Review this merchant

Alpha Rooms Reviews
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Tracked very quickly woudl recommend The hotel booking was fully complete when I arrived at check in.
  jstewarts | 04 Dec 2010 Report Abuse
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Mixed success. I have previously had no problems with cashback. My first 2 bookings tracked and were paid with no problems. My last 2 over the past month have failed to appear on tracking and I have had to put in manual claims. No progress on this as yet but I appreciate it can take a long time. I will have to wait and see. I have noticed that the stat for' failed to track' has increased from 3% to 5% recently. In short, do not rely or expect any cashback. If you get it consider it a bonus!!!
  colinsmith3333 | 08 Sep 2010 Report Abuse
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Very good transaction
  roverman | 01 Sep 2010 Report Abuse
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Only one out of two cashback claims tracked... Poor really.
  | 12 Oct 2011 Report Abuse
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i have tried to claim cashback for a transaction on 18/08/10 £15.78 for a transaction of £315.58 after many nudges it appears theres no news after all this time and effort by topcashback my enquiry is still outstanding so do yourself a favour and don,t bother spending your money with alpharooms if you are expecting any cashback at all ! very disappointing experience.
  trudy | 23 May 2011 Report Abuse
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booked hotel stay in march. still no cashback or any sign of it.
  Kirsty1718 | 11 Apr 2011 Report Abuse
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Never received cashback even after submitting missing cashback enquiry.
  Zennor | 09 Apr 2011 Report Abuse
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You're unlikely to ever get cashback. I've been waiting for 6 months now for them even to acknowledge cashback let alone pay it.
  marshall_ian | 27 Feb 2011 Report Abuse
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not happy with a £20 charge for using debit card, £40 if using a credit card!!! you need to take all this into account when comparing prices
  potsy56 | 14 Feb 2011 Report Abuse
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never received my cashback , bad service , AVOID !!
  | 05 Feb 2011 Report Abuse
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Have just used this merchant again, and once more transaction has failed to track.........this is the third time in 3 months. I shouldn't really have used them a third time, but their price was the cheapest on the web. I am really disappointed, as I have been using this retailer for many years.
  dukaat | 21 Nov 2010 Report Abuse
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Just lately, I have made two reservations which have both failed to track. Very disappointed as, in the past, they have always tracked and paid. From experience though, I've noticed that if a transaction doesn't track in the first place, it's highly unlikely you'll ever get the cashback.
  dukaat | 02 Nov 2010 Report Abuse
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Still no cashback after 6 months and many nudges. Owed about £30
  mickdavies | 28 Sep 2010 Report Abuse
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I booked a hotel with Alpha rooms on the 1st July and although it is a good/simple and resonably priced website, I still have not received any cashback. If you don't mind the wait then go ahead and use the link.
  SueDerbyshire | 23 Sep 2010 Report Abuse
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fast tracking, no problems.
  dukaat | 14 Jan 2009 Report Abuse
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Worst company I have ever dealt with. Terrible customer service and ignore emails completely. Still trying to get a refund after a month of trying. The only positive reviews this company have are fake. Just look at the similarity and vagueness in them.
  paolo1507 | 09 Apr 2021 Report Abuse
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Don't depend on them paying cash back I have received cash back once to five times not been paid.
  inkspocket | 20 Aug 2019 Report Abuse
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very slow to be paid
  Christine_Jardine | 09 Aug 2019 Report Abuse
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I was waiting ages to get my cashback despite that it should be "faster paying"
  Ulinka | 16 Jul 2019 Report Abuse
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Had to claim via customer services
  PK01964 | 29 Apr 2019 Report Abuse
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they never track
  bcfcrule69 | 17 Jan 2013 Report Abuse
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never tracked, submitted claim with my booking, cookies from topcashback etc which alpharooms declined without giving any reason
  damien76 | 03 Jun 2012 Report Abuse
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Didn't track & now declined - rubbish!
  stimlin | 08 May 2012 Report Abuse
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used twice for a large amount in excess of £300. Never tracked , never traced, submitted a manual claim,,,ignored. Waste of time. Use a different booking engine if you want cashback
  cousinjack | 28 Nov 2011 Report Abuse
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Dreadful, dont use these guys if you are after the cashback. I have had to fight to get mine tracked and have been waiting since April 2011!
  Murphyg100 | 17 Oct 2011 Report Abuse
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