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Get up to 8.4% of your purchase back when you shop with ALL - Accor Live Limitless Join TopCashback Free
Get up to 8.4% of your purchase back
when you shop with ALL - Accor Live Limitless

ALL - Accor Live Limitless Reviews

Value for money and the fact their hotels offer an excellent service at great rates are just some of the reasons why TopCashback members have left rave reviews for ALL Accor Live Limitless. An easy to use website which is simple to navigate and good customer service are amongst other reasons why customers have been pleased with their experience of booking accommodation through them.

Many members describe the merchant as “highly recommended”, with one calling AccorHotels a “great brand”. Many people who have chosen to write a review mention the fact they received their cashback without any problems or comment on the quick and reliable payment.

Trustpilot users have given AccorHotels a three-star rating overall. While one customer describes them as “by far one of the best hotel booking sites available”, others have been prompted to leave positive feedback due to being impressed with their Le Club AccorHotels loyalty programme. Other reviews left by happy customers mention they were provided with confirmation of their room reservation in a couple of minutes or given great advice on where to stay.

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ALL - Accor Live Limitless Reviews
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Update
I contacted the customer service team about my experience of wrongly declined cashback amounts, and pointed out other experiences posted below and according to them there isn't a problem....make of that what you will.
  jbourns | 21 Aug 2025 Report Abuse
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Waste of time
Booked an overnight stay at a Novotel in good faith through topcashback. Unfortunately cash back declined by Allaccord without providing any specific reason !
  Alison Trainor | 18 Aug 2025 Report Abuse
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Another legitimate claim denied
After a lengthy wait it was declined as not a valid click through - I would not recommend! Other accommodation providers are available with more reliable cashback payouts. Ibis budget was expensive for the quality of the room compared to other options- and they charge extra for everything…I ended up finding a local store for tea and coffee etc as it was marked up so much in the hotel. And the final insult of waiting months to be declined a modest amount of cashback was very disappointing.
  backscratchers | 10 Aug 2025 Report Abuse
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Legitimate Cashback Declined
Similar experience to other reviewers which is a shame, and very interesting to see others have the same - I challenged it and was told they couldn’t prove the booking despite having all elements and following rules to a T as other have. Accor are a big company, and this is really poor practice on their part.
  Lagunium | 04 Aug 2025 Report Abuse
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Decline without a reason
Decline even though the reference number is provided and TCB tracked the transaction.
  percy3165 | 01 Aug 2025 Report Abuse
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Good experience
Straightforward and payout as advertised. It took almost 2 months after I had stayed at this hotel (about 5 months after booking) for cashback payout to clear but that's generally not unusual. Happy customer.
  nau98135 | 22 Jul 2025 Report Abuse
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Read the reviews before booking
All the other negative reviews can't be wrong can they. have made several Hotel bookings now via TCB & ALL-Accor. despite following TCB links, not using any codes etc. each and every TCB All-Accor hotel booking gets declined several months after the hotel stay. even after putting a cashback support claim in, it still gets declined. ALL-Accor should be removed form TCB with so many negative reviews.
  bignred | 20 Jul 2025 Report Abuse
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Add me to the list of people who had CB declined for no reason
Should be removed from TCB as they decline legitimate cashback. Did everything that was asked and did stay at their hotel paying £275/night for 5 nights I paid them upfront but they decline cash back for no reason. Will boycott all their hotels from now on.
  TanKhan | 19 Jul 2025 Report Abuse
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Declined...again
Booked and followed all rules stipulated. Cashback declined. Won't bother again.
  Member12111542082647 | 17 Jul 2025 Report Abuse
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SCAM DO NOT EXPECT CASHBACK!
Constantly get claims declined even though I followed rules to the T. No reasons ever given for decline. I've had enough to be honest and will never book with Accor again. i have made 6 claims and only one has ever been paid. SACM SCAM SCAM
  mapmaker | 17 Jul 2025 Report Abuse
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Terrible
Cashback rejected (twice) for no reason. When I raised a ticket after the first rejection and supplied evidence that indeed I did stay at the hotel and pay for it, my claim was moved back to "pending" with the feedback "We have been informed by the company who administrates the cashback for this retailer that the cashback was marked as declined in error." It remained pending for another couple of months and then rejected again. Although I personally liked the hotels, I think it is absolutely pointless to use this merchant.
  Gilberto71 | 15 Jul 2025 Report Abuse
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What's the word again?
Seemingly obtaining money by deception. There should be a word for that but I cant think of it....
  JRM77 | 14 Jul 2025 Report Abuse
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TCB are aware but will they resolve?
Cashback denied without a valid reason. I raised a ticket and supplied evidence at which point my claim was reinstated back to pending with TCB confirming on 16 June "We have been informed by the company who administrates the cashback for this retailer that the cashback was marked as declined in error. Because of this your cashback has now been corrected in your account." It remained pending so I questions further and was told in writing that it was now "confirmed" and the system should update. Well, the system did and guess what, it has now been declined for a second time. It would appear to all intents and purposes that this merchant/intermediary has little intention of honouring its obligation. It will be interesting to see how TCB resolve this and when they do I shall report back.
  sallyilmartin | 14 Jul 2025 Report Abuse
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A waste of a click.
I've now had another 2 cashbacks from over 18 months ago, which have been declined. The whole thing is ridiculous. The current offer is up to 15% cashback, but don't be sucked in by this, as you'll probably never receive it! Go for an expedia or similar, cashback rate may be less, but at least you might get what you've clicked for!
  jbourns | 14 Jul 2025 Report Abuse
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Avoid
They will NOT pay. I booked using a clean browser with no other click throughs. Read the recent feedback - common theme of declining for no reason.
  mastercurly | 14 Jul 2025 Report Abuse
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Don't pay
They always wait until just beyond the 180 days then decline perfectly valid claims with no reason. Topcashback please take note and get rid of merchants like this.
  veoliver | 13 Jul 2025 Report Abuse
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Avoid
As others are reporting, they are just declining perfectly valid claims for no reason. Site admins - Remove them from cashback schemes so they don't appear in searches.
  devopuk | 11 Jul 2025 Report Abuse
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SCAM
Like others - it's taken 15 MONTHS! to have my cashback declined - and I can't even raise this with customer service as it was so long ago and doesn't come up as an option. I have my receipts from my direct purchase with them. It was all properly tracked, and I completed a week-long stay in an Ibis Budget hotel (which was also rubbish). This is an absolute joke. AVOID
  LG1996 | 09 Jul 2025 Report Abuse
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Scammers
After over 12 months they somehow decided to decline my cashback - even though it was properly tracked and I did stay in their own hotel. This merchant is just a joke, a waste of time. Next time, I'll make sure to book through 3rd parties who always honour their payments, not like these scammers. Shameful really.
  mivaul | 08 Jul 2025 Report Abuse
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Declined cashback
Declined cashback for no reason, avoid!
  Namyyy | 08 Jul 2025 Report Abuse
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10 months, still waiting
I have multiple 'pending' cashback transactions from 10 months ago when I booked a bunch of hotels for work. All logged correctly so this is very disappointing they haven't yet been paid out or at least confirmed. Ibis hotels are usually reasonable value and quality but this is very poor service from Accor...
  sgeorge78 | 07 Jul 2025 Report Abuse
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Terrible, 9 months waiting for cashback, gangsters
Got nothing
  loughnafooey | 03 Jul 2025 Report Abuse
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Same as everyone else; these don’t pay out
Been over a year since our stay, still pending and no reason why. Avoid All -Accor-dingly!
  jpip147 | 22 Jun 2025 Report Abuse
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TopCashback State No Issues
Many of my bookings completed 36 weeks ago, but cashback is still processing. Topcashback have said that's just unfortunate and that Accor's average payout time is 15 weeks. They advised that people are just more likely to leave a bad review than good which is the reason for all the bad reviews. Basically seems like TCB are burying their heads in the sand and saying everything is fine.
  Rachelf100 | 20 Jun 2025 Report Abuse
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No cashback payout. Avoid!
Stayed with them in Glasgow last October. Still no payout. Thery seem to think that people don't care but sadly this avoidance of paying a few quid meas that i now avoid Accor hotels. It's a matter of honesty and principle. I'm a business traveller and stay in hotels 4/5 times per month. Ah well.
  sank99 | 16 Jun 2025 Report Abuse
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