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Get up to 8.4% of your purchase back when you shop with ALL - Accor Live Limitless Join TopCashback Free
Get up to 8.4% of your purchase back
when you shop with ALL - Accor Live Limitless

ALL - Accor Live Limitless Reviews

Value for money and the fact their hotels offer an excellent service at great rates are just some of the reasons why TopCashback members have left rave reviews for ALL Accor Live Limitless. An easy to use website which is simple to navigate and good customer service are amongst other reasons why customers have been pleased with their experience of booking accommodation through them.

Many members describe the merchant as “highly recommended”, with one calling AccorHotels a “great brand”. Many people who have chosen to write a review mention the fact they received their cashback without any problems or comment on the quick and reliable payment.

Trustpilot users have given AccorHotels a three-star rating overall. While one customer describes them as “by far one of the best hotel booking sites available”, others have been prompted to leave positive feedback due to being impressed with their Le Club AccorHotels loyalty programme. Other reviews left by happy customers mention they were provided with confirmation of their room reservation in a couple of minutes or given great advice on where to stay.

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ALL - Accor Live Limitless Reviews
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Waste of time
Like many others I have had cashback declined for no valid reason.
  efurze | 30 Jan 2026 Report Abuse
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Pending, then declined for no reason
Booked a stay at one of their properties, in part due to a large cashback rate. The transaction tracked and I made sure to do everything I could to ensure the cashback worked. However just a week after staying in the property it was declined, after placing a missing cashback claim it was met with a generic "not final referer" statement, in spite of me not accessing their site through any other website or promotion, apart from Top cashback. Very disappointed, would not book with Accor directly again.
  kingsleykr | 28 Jan 2026 Report Abuse
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Why keep them on Topcashback?
They clearly don't care and decline right, left and centre. I have 9 open claims on All Accor, and they slowly are being declined with no valid reason whatsoever
  mmarco50 | 22 Jan 2026 Report Abuse
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Cashback Declined
Like other members, cashback declined on multiple bookings.
  Buzzard16 | 22 Jan 2026 Report Abuse
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Accor leave the booking pending for ages & decline it despite staying
Have had multiple bookings, that tracked, then had status as pending for months, the stay was completed and paid for, then its declined. As its then months old, you can not raise a claim on topcashback. Very occasionally a booking goes to confirmed and then is paid, but that is really very rare, so don't assume it will happen as its more likely it won't.
  carroz | 21 Jan 2026 Report Abuse
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Cashback declined despite tracking proof. Extremely disappointing
Booked a Mayakoba stay via TopCashback exactly as instructed, with tracking shown on the site and a full screen recording of the click-through and purchase. Despite having clear evidence, the cashback was later declined with only generic explanations (cookies, “last referral”, etc.) and no transaction-specific proof or meaningful investigation. This creates a “heads I win, tails you lose” experience where customers take the risk but the merchant/tracking side can reject without transparency. Very disappointing and a complete waste of time — I will be far more cautious booking Accor properties again if cashback promotions aren’t honoured when tracked correctly.
  gumestriner | 19 Jan 2026 Report Abuse
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Cashback declined
I've been waiting since April 2025 (it's now January 2026) to be paid my cashback and it's recently been declined. This merchant should be removed from the website.
  El_Supremo | 18 Jan 2026 Report Abuse
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No surprise - declined with no legitimate reason given
I have been waiting patiently waiting since 9th January 2025 and exactly 371 days later, the expected ~£195 cashback was DECLINED. I'm not surprised at all with this based on the other negative reviews but what must also be raised is that TCB customer service team even assured me that this retailer "does eventually pay out" when I first logged my concerns for the long payout. Very, very disappointing.
  Bur5ar4881 | 16 Jan 2026 Report Abuse
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Declined
Like so many others, the tracked cashback was declined. Top Cashback should really remove them from their site.
  partoa01 | 15 Jan 2026 Report Abuse
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TCB Purchase will not track
Don't waste time going via TCB for this merchant. They won't payout claiming last referral was from elsewhere. I know it is a lie because I cleared the cookies before starting the booking. TCB should kick them off the platform.
  ssh_98 | 08 Jan 2026 Report Abuse
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Terrible
Am diamond customer, yet they are liars and do no pay. The direct rates are always higher. Choose another brand, they are not to be trusted.
  zackyoung | 04 Jan 2026 Report Abuse
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Declined Legitimate Cashback
Took the greatest care to have TCB as the last referrer and Accor still refused the transaction. Will not book direct again.
  webmink | 28 Dec 2025 Report Abuse
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Declined
Declined a legitimate cashback, like many others.
  Ferg | 27 Dec 2025 Report Abuse
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Fully tracked but declined for no reason!
Dont expect to get any cashback- only book if you have the very best deal. Any cashback is a bonus- just dont expect it!
  kowalski99 | 11 Dec 2025 Report Abuse
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Not tracking - Claims not accepted
6 stays this year, not being tracked, and claims not being accepted...
  Swimjim | 01 Dec 2025 Report Abuse
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don't expect cashback!
As others have states, no payout when it's a substantial amount. we booked a lengthy stay in New York Sofitel and it was declined even though we'd paid, stayed and so on. Resubmitted the claim but rejected again. Clearly just advertising these cashback amounts to get you to book and then never pay out.
  dalgarnos | 25 Nov 2025 Report Abuse
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Claim Denied
Wouldn't pay out cash back on legitimate claim - scammers!
  CarrieP | 21 Nov 2025 Report Abuse
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Waited for more than a year to get declined.
Accor is getting worse every day. I stayed at a hotel in october 2024 and even after a lot of complains and recording the whole booking procedure got the cashback declined. I'm not trusting this website and Accor again...
  gumestriner | 14 Nov 2025 Report Abuse
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Declined
They didn't pay; I had £25 to receive, and they declined my request, even though I followed all the steps as they claimed
  mheuko | 11 Nov 2025 Report Abuse
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Declined
sent irrefutable evidence, yet they continue to decline cash back. Don’t trust them.
  nickwintle | 09 Nov 2025 Report Abuse
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BEEN WAITING OVER 6 MONTHS - TWICE
I booked a hotel room through Topcashback on two separate occasions in May 2025 and both times the cashback did not track. Six months later I am still waiting to receive my two separate amounts of cashback. If you have a choice of hotels and you are only choosing this one because of the cashback amount offered, as I did, don’t bother because you probably won’t receive it!
  humphjim | 08 Nov 2025 Report Abuse
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Claim Denied - Don't use TopCashback
Despite providing a screen recording showing that my cashback was tracked, they still denied the payout, blaming the use of VPNs or ad blockers, neither of which I used. They claimed that other marketing channels might have been credited for the sale and refused to further dispute the issue. Even though I followed all the required steps, their support offered no real solution.
  a148246 | 05 Nov 2025 Report Abuse
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Cashback declined
Was told that this is not the final referral and I am 100% sure this is NOT the case. Topcashback is the ONLY cashback platform that I use. I was booking two hotel rooms in one go in a rush and 100% sure I did it correctly (coz I wouldn't bother to going back and forth acting funny with the browser!)
  s00100731 | 04 Nov 2025 Report Abuse
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Takes a long time to payout
They did in the end pay but some 3 months or so after the booking
  martushka | 26 Oct 2025 Report Abuse
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Terrible retailer - avoid!!!
I don't understand why they just don't give the cashback like the other retailers. Always decline them. I won't be relying on cashback anymore with Accor. Feels like a scam retailer....
  MS2575 | 22 Oct 2025 Report Abuse
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