TopCashback FAQs and Help

What is a BACS payout?

Put simply this stands for "Banks Automated Clearing System" or perhaps "Bankers Automated Clearing Services".

This is the system used by banks to allow people to pay bills or transfer money directly from their bank account to another bank account. We make use of this system to pay our members their cashback directly into their bank accounts.

I asked for a payout by BACS, why haven't I received it yet?

When we have processed your BACS request (which we do most days), then we will send you an email. The cashback should then reach your bank account within 4 working days.

From time to time this may take a little longer - but if you feel the delay since requesting your payout has been excessive, then please let us know.