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1st Central Reviews

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You will find some very positive comments left by members who decided to take out car insurance with 1st CENTRAL among the below reviews. Many of these highlight the fact they got a good price and include comments such as “good price for insurance and cashback received within a couple of weeks” and “decent — very happy with price and cashback”.

One member summed up their experience by saying: “Quick cashback payment — tracked within two hours — (and) got a great price for my insurance, plus this cashback.” They also praised the “very happy, helpful staff” who can be contacted by customer chat or phone. While it is true to say there are quite a few negative 1st CENTRAL reviews which complain about cashback being declined or taking a long time to reach payable status, positive comments include “cashback was a lot quicker than they originally estimated” and “got cashback within a month — excellent timing”.

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1st Central Reviews
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Took months, didn't get resolved when I raised a support ticket, until I emailed 1st Cental. Very very slow. SAD!!
  nicolelane | 24 Mar 2017 Report Abuse
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Used the link for this site, purchased the insurance at nearly £700 to get the cashback declined. Could have gone elsewhere for cheaper had it not have been for the cashback link. Not a good link or company to use.
  prestigej | 14 Aug 2016 Report Abuse
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Wow! after several quotes around £300 These guys came in at £775! Don't know how they are getting reviews saying their prices are competitive, they clearly weren't for me, shop around folks...
  themattigan | 26 Jul 2016 Report Abuse
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Cashback tracked then declined for no reason I always follow everything by the book when buying insurance to ensure cashback and I see from the reviews this is very very common to decline for no reason very suspicious I think TCB should not have them on their website ! stinks to me
  jeaniejellybean | 25 Jul 2016 Report Abuse
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cashback tracked fine, np payment for many months, several messages to customer services with no progress at all, 10 months later and still no payment and they stopped replying to messages
  cdi | 07 Jun 2016 Report Abuse
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declined cashback 3 consecutive times for no reason, not impressed
  emmah6981 | 13 Mar 2016 Report Abuse
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Poor - turned down claim for no reason - now likely to be waiting months for outcome of clan raised!!
  Ant1979pry | 03 Jan 2016 Report Abuse
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Terrible if you want your cashback quickly! it took 7 months to get mine.
  kesh1979 | 24 Oct 2015 Report Abuse
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Declined the cashback for no reason, really poor show...
  SJB78 | 06 Oct 2015 Report Abuse
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will never do business with this merchant again...no cashback dispite paying off insurance in full and also a bad insurance provider.
  | 15 Jun 2015 Report Abuse
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No cash back paid by this company no reason for being declined. Very poor
  angelavernon | 08 Apr 2015 Report Abuse
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Not tracked for me..
  ly2xxx | 04 Jan 2015 Report Abuse
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Cash back tracked, but was then rejected for 'not meeting criteria'. I requested more information, but they did not provide any. I will not use them again, as without the cashback, this was not the most competitive policy. AVOID.
  Luke_Neville | 05 Dec 2014 Report Abuse
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UPDATE - 17/11/14, cashback tracked from 09/07/14 - only 18 weeks haha. Now just have to wait to see when it is made payable, from the stats, looks like another 10 weeks - just in time for Easter!
  PaulBear | 17 Nov 2014 Report Abuse
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I've been waiting for months with the cashback not reaching the payable stage. I can see the last time they paid out was Feb'.....6 months ago!!
  jonesy79 | 13 Aug 2014 Report Abuse
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They do not pay out but delay and then state you haven't met terms of offer. I would not recommend this company if the cash back is what is making them cheaper, as it will not materialise.
  BAZ2571 | 21 Jul 2014 Report Abuse
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Whilst they purport to offer insurance, they are based in Malta for their own legal reasons. They are cheap, until you do something like put a cherished reg on the vehicle and they demand £50 to email you a revised insurance document - or charge you a £70 "admin" fee to terminate your insurance. I would not recommend them at all.
  nigelhuggins | 23 Jan 2014 Report Abuse
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