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Get up to 1% of your purchase back when you shop with Wickes Join TopCashback Free
Get up to 1% of your purchase back
when you shop with Wickes

Wickes Reviews

Reviews and experiences from TopCashback members who have shopped with Wickes. Log in to review
Wickes Reviews
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NOTE TO POTENTIAL PURCHASERS - TRY SORTING THESE COMMENTS BY DATE ORDER! TopCashBack seem to default to showing "Best ratings" first, if you sort by date order it becomes more apparent that THIS RETAILER DOES NOT PAY ANY OF THE OFFERED CASHBACK.
  TopCatBack | 18 Nov 2012 Report Abuse
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  TopCatBack | 05 Nov 2012 Report Abuse
 
WARNING to anyone considering using Wickes, check the review history here and note the number of customers not getting cashback despite purchases initially tracking OK. My purchase tracked correctly then the payable amount went to zero. THIRTEEN MONTHS after submitting a claim Wickes have finally responded: "'Another marketing channel was credited with the sale" :/ Still, only cost me £4 in lost cashback, will cost Wickes a lot more in my lost future custom

TopCashback
 
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The quality of goods received was excellent, however, the expected amount of around £35.00 cashback has not been received. A claim has been submitted but the retailer will not pay. This was a genuine transaction - extremely disappointed. Do not rely on cashback from this retailer when purchasing goods.
  bwhizz | 04 Oct 2012 Report Abuse
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Seems really good flooring.
  SKMcF | 01 Sep 2012 Report Abuse
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Ordered some solid wood floor with free next day delivery. It turned up 6 days later with no notifacation or apologies for the delay. The floor had 1 full length (usually warped) board per pack and the rest were mostly 40-60mm long, making it impossible to keep the required 30mm spacing between joins. Cashback tracked and paid ontime. Had 992 points on there points card which they have now closed and told me because I didn't have 1,000 I couldn't get a £10 voucher. Will be shoping at the two other major DIY stores from now on.
  neverwinter | 31 Jul 2012 Report Abuse
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After 18 months of waiting Wickes decided not to pay out. Not very happy with them.
  Shimmie | 23 Jul 2012 Report Abuse
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Fast and reliable cashback
  Guest | 27 May 2012 Report Abuse
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Very quick to track and appear on my account.
  | 13 Apr 2012 Report Abuse
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i never got the cash back from one of two orders i made. still chasing though.
  elhiggo1964 | 11 Apr 2012 Report Abuse
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Bought a bathroom from Wickes online, paid and got delivery, customer service was great but cashback was not tracked. I raised a claim and Wickes rejected it, I re-raised the claim and Wickes again would not pay the cashback due. I was pleased with the service from Wickes but dont expect any cashback from them!!
  charlotteshaw | 26 Mar 2012 Report Abuse
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We placed a big online order with Wickes and it got delivered fine. It did n't track and I lodged a claim but they declined it so very unimpressed. We will use b&q in future!
  lexa34 | 19 Mar 2012 Report Abuse
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did track the cashback but did not pay out afterward. useless time waste.very upset.
  abdullah_ | 14 Mar 2012 Report Abuse
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AVOID - cashback tracked and then rejected for no reason. Subsequent claim filed and has been sat at "Waiting for merchant" for last 6 months. Comments here suggest it's not uncommon from Wickes.
  TopCatBack | 08 Feb 2012 Report Abuse
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almost 2 yrs and still no cashback :-(
  NicNic73 | 18 Jan 2012 Report Abuse
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Ordered items in January 2011, yes a year ago. Not heard anything from Topcashback or Wickes about my claim. V. Poor.
  Lyj_e1 | 12 Jan 2012 Report Abuse
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free delivery, arrived next day, fast to track
  | 06 Jan 2012 Report Abuse
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Slow to track but moved to confirmed quite quickly. Would use via TCB again
  StevieW | 15 Dec 2011 Report Abuse
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Excellent service - and quick Transaction response
  northjohn | 29 Nov 2011 Report Abuse
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Took a while to track.Topcashback team first rate.
  mulysdad | 23 Nov 2011 Report Abuse
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Excellent service - arrived on time as stated
  Barginsgalore | 12 Nov 2011 Report Abuse
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Good delivery and product etc but have had to chase cashback as it didnt track.
  Mcsludge | 12 Nov 2011 Report Abuse
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good level of cashback
  josiehc | 08 Nov 2011 Report Abuse
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I purchased 10 fence panels from this company last summer and no sign of cashback from them at all. I would have been better off going somewhere else. There's always a first time I guess.... and a last time too lol
  RRSODL | 06 Nov 2011 Report Abuse
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Had to submit a manual claim, as it did not track automatically, but eventually did get the money as Payable. Will use again.
  tjacko | 01 Nov 2011 Report Abuse
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Smooth, easy transaction from ordering to receipt of goods and then cashback. I would use again without hesitation.
  tribal1997 | 26 Oct 2011 Report Abuse
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