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Get up to 1.57% of your purchase back
when you shop with Wex Photo Video
Wex Photo Video Reviews
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Reviews and experiences from TopCashback members who have shopped with Wex Photo Video.
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Wex Photo Video Reviews
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Good seller, but cashback not tracked. Had to raise a claim, and still waiting for cashback
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imi138 | 08 Feb 2013
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Wex's website is very professional and uncluttered compared to many other retailers. Nice and clean I suppose would sum it up. Had no issues browsing and ordering from the site and it worked really well.
They themselves are great and replied to my emails quickly to get my camera sent out quickly.
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vmanrulez | 12 Jun 2012
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Excellent retailer. Thoroughly recommended.
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Durandal | 21 May 2011
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everything as it should be
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wr1ght | 17 Nov 2010
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Didn't track at all at first. However, when raised, the cashback was rightly approved.
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Simixster | 30 Sep 2018
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Being a pro photographer wex is always one of my first ports of call for equipment when required, which is normally held in stock & quickly despatched. I can't fault their service.
The cashback experience has been far from smooth, failed to track and I had to complete a manual claim, which will take up to 3 months to confirm if it will be honoured.
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Daddy2Oliver | 18 Dec 2012
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I'm a professional photographer and use Warehouse Express for most of my photography requirements because their service is reliable. I have contacted their customer service department for advise and the I formation they gave was spot on.
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ShaunTaylorFoto | 21 Jun 2011
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Always a good service, and swift delivery.
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| 09 May 2011
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Customer service was great, the lights and backdrop roll I bought work a treat, and the price was the best on the net. The cashback is now in my bank account so I really am very happy!
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buzzyBurrows | 06 Jan 2011
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Generally good payers, but be careful, if part of the order is changed (even 1% in value) they just leave the cashback as pending and don't pay.
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cyberlanduk | 07 Dec 2022
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Slow but got there after weeks
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cedouglas | 08 Oct 2018
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on two occasions had to chase up the cashback but always got paid in the end so thats ok
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jimmymctavish | 12 Apr 2016
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I love WEX they offer the best service available for photography kit but I have never had an order track through topcahback. Each has had to be files after and response is very slow to claims. Fantastic company but poor tracking for cashback.
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stuartwoodruff | 20 Feb 2016
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I made 2 transactions in december, one tracked and one didn't...payment was very quick for the one that tracked but am still awaiting confirmation from wex that the other will pay out...a little disappointing!
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guyandnic | 27 Dec 2015
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Great seller but poor cashback performance. Tracked quickly initially, but I'm still waiting for my payment in November and I bought in August. TCB advised payment was due end of September but still waiting. It's not a reason to avoid using Wex as they are a very good retailer and I would buy from them again. After all, the TCB is just a nice bonus if you get it.
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joparsons2002 | 21 Nov 2011
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Generally products can be found cheaper elsewhere but if not, a great store to purchase from. Quick delivery.
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| 28 Jul 2010
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Had to chase this merchant for cashback
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AlisonScott | 29 Oct 2018
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I have spent a lot of money with Wex over the last year and are disappointed in the time it is taking to confirm my cash back payments.
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mikewalker1908 | 09 Mar 2018
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Still have issues with tracking purchases that I have made. This is the 4th time now.
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Mistyval | 17 Nov 2017
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Normally Wex are very good, however I have noticed if you make a substantial purchase it always fails and you have put a missing cash back claim in. Recently purchased a new Nikon D5, flash and lense which was £ 7K plus and the CB failed to track, this has happened twice before. I would suggest making big purchases in smaller chunks as then the don't fail. Don't believe all the BS about clearing cookies etc that TCB use as an answer as I always do this with every purchase. This has happened several times for me, and TCB keep asking me to do a review as I am supposed to be a really good customer. I should also add that this is possibly a TCB problem not a Wex problem, whom I have used for many years and they have never let me down.
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Mrip | 17 Sep 2016
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Didn't track but TCB eventually got me my money...kind of. Made purchase in May and it still isn't payable (supposed to be payable in June)! On the plus side got a good product for a good price.
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r0c0 | 01 Sep 2010
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Dishonest - they don't payout.
The purchases track, but the merchant declines. Don't support WEX on the back of cash back. Shop around and buy cheaper elsewhere.
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chris0241 | 26 Jul 2023
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Dishonest - they don't payout.
The purchases track, but the merchant declines. Don't support WEX on the back of cash back. Shop around and buy cheaper elsewhere.
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chris0241 | 26 Jul 2023
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