Get up to 26% of your purchase back when you shop with TrainPal Join TopCashback Free

Get up to 26% of your purchase back
when you shop with TrainPal

TrainPal Reviews

Reviews and experiences from TopCashback members who have shopped with TrainPal. Log in to review

TrainPal Reviews
	Cash back received Cash back received easily, all went well. Was unsure tbh as a lot of reviews are bad!
	Rely \| 13 Jul 2026 Report Abuse
	Neither order tracked Had to submit missing Cashback for both orders placed despite receiving Cashback successful message
	LucyLu1973 \| 01 Jul 2026 Report Abuse
	Cashback Never Appears. Great app, money saving if you regularly use trains, however this merchant never appears and you have to dispute with TC. I will continue to use as when they do submit the claim successfully its worth the wait.
	EmmyD \| 29 Jun 2026 Report Abuse
	I didi not receive the cashback. I didi not receive the cashback.
	Xilu Wang \| 15 Jun 2026 Report Abuse
	Nice and Easy Probably the easiest cashback received. Everything worked out automatically like it should.
	just_rav \| 15 Jun 2026 Report Abuse
	Quick and reliable Always tracks my purchases and cashback is recorded in my account usually the same day. Amount is made payable quite quickly and never had a problem so far with trainpal. Also did my railcrad easy too as I have the app so got cashback for that too!!
	Travel_mum \| 12 Jun 2026 Report Abuse
	15 days from initial purchase to payout. Excellent. 15 days from initial purchase to payout. Excellent.
	Davey654 \| 12 Jun 2026 Report Abuse
	Never tracks any cashback Alaays have to submit claim
	kjindrova \| 05 Jun 2026 Report Abuse
	Tickets & Cashback (maybe!) Absolutely no problem with tickets, but out of 5+ purchases only two automatically tracked/paid.... Hopefully the 'missing cashback' claims will come good.
	Ads81 \| 26 May 2026 Report Abuse
	No cashback with Railcard Didn't pay cashback on the tickets we purchased with a Railcard as apparently that counts as an unapproved voucher/discount code
	simon_r \| 02 May 2026 Report Abuse
	mostly tracking and paid on time I used this ventor four times and my purchase tracked three times. all four times I received the stated amount, before the average paying time. Overall, a good vendor
	Gilberto71 \| 01 May 2026 Report Abuse
	4 months+ and still waiting. Purchase of train tickets didnt track, even though Topcashback registered that I'd gone through their website to make the purchase. Over 4 months have passed, no cashback.
	boredmaud \| 14 Apr 2026 Report Abuse
	Quick payout! It used to be very tough to get them to track but now works and payments are done fast
	DannoGFC15 \| 04 Apr 2026 Report Abuse
	Quick payout I use this regularly for small trips and find that tracking is good, compared to some other merchants and my payouts are usually within a week, if not quicker.
	Travel_mum \| 25 Mar 2026 Report Abuse
	Dissatisfied with their cashback service I changed from trainline to trainpal because they had better cashback but it has been the slowest retailer I've dealt with on this application. Applied for a claim for my railcard that I got in November and still hasn't received my cashback yet.
	OlaAB \| 17 Mar 2026 Report Abuse
	Easy and efficient I’ve been using TrainPal to purchase my train tickets for work, and I’ve never had an issue with a missing claim. They are usually fairly quick to pay out as well within a few weeks or so. As someone else has said before in their review, it’s only a few pence here and there but if you travel regularly, it does add up and it is worth it.
	OreAdedejii \| 04 Mar 2026 Report Abuse
	No tracking I've used TrainPal to buy train tickets several times, but it did not track my order.
	Simonna \| 27 Feb 2026 Report Abuse
	Not tracked I’ve used this twice now, and on neither occasion has anything tracked.
	shazzy55 \| 16 Feb 2026 Report Abuse
	Quick to payout! Yes it's only a couple of pence here and there, but they pay out quick so it accumulates if you do a lot of journeys.
	davidchow \| 13 Feb 2026 Report Abuse
	Fab! Simple to use and always has paid out when I use it, never have to submit a missing claim.
	OreAdedejii \| 24 Jan 2026 Report Abuse
	Fast tracking and payout Trainpal tracks fast bad pays out fast too. However, their website does not work well on Chrome so have to use MS Edge to get the website to work.
	Sal80 \| 17 Jan 2026 Report Abuse
	Very fast at paying out cashback. Means I will be buying more through them! Very fast at paying out cashback. Means I will be buying more through them!
	carobinson3 \| 12 Dec 2025 Report Abuse
	good ????,??,I think that is quickily and good.
	loren999 \| 02 Dec 2025 Report Abuse
	Excellent Received back 19.55% for a 3 year railcard within 6 weeks
	hfz \| 14 Nov 2025 Report Abuse
	Split service fee ? I'm not absolutely clear what a split service fee is but I am not prepared to pay it and will purchase my tickets elsewhere - cashback or not.
	Bodach \| 17 Oct 2025 Report Abuse

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