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StrawberryNET Reviews

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Reviews and experiences from TopCashback members who have shopped with StrawberryNET. Review this merchant
StrawberryNET Reviews
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Like other users I had to pay customs duty to receive my parcel. Several months later my e mails have been ignored and I have not received my refund. In addition, my cashback has not tracked. I won't use this retailer again.
  annfield48 | 04 Oct 2012 Report Abuse
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Quick transaction. However wrong amount of cashback was recorded. I purchased £21.5 but in the cashback page, it only said £17.5. Submitted a claim more than 1 month ago but haven't heard from them. Horrible!
  Hanh_Piz | 06 Apr 2011 Report Abuse
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Nearly one year and cashback no received
Its been nearly one year and still haven't received confirmed cashback
  jfizl | 12 Mar 2023 Report Abuse
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Do yourself a favor and don't buy from them! I ordered a product. Because of a sequence of errors on their part, he did not arrive for several months. After endless correspondence, I asked for a special shipment, but they insisted I add more money. Worst service and product I did not receive. And especially from Bianca who doesn't deserve to work with people at all, with an attitude like hers.
  michals11 | 02 Jul 2020 Report Abuse
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Strawberry net have refused to pay saying they can't find my transaction, maybe this is because they left it over 2 years to sort it out. Will not bother again.
  louise600 | 26 Jun 2014 Report Abuse
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As with laurab24,2 days after order placed I also had a request for autility bill for proof of id, despite using visa debit with verified by visa, 7 days later email wanting to know if purchase still wanted ? By now too late for christmas ! Another 7 days and apparently card was declined despite using it elsewhere ? Do not use this company ever just because cashback is generous, wouldn't you rather get purchase at all with some cashback than no purchase at all !
  steviewoo | 05 Jan 2012 Report Abuse
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What a hassle. Paid via PayPal, order delayed as they requested scanned utility bill, sent that and then they requested a scanned bank statement - why? I'd paid through PayPal. Then advised my order had been cancelled. OK they refunded the correct amount - but would never deal with them again
  Thriftyme57 | 04 Jun 2011 Report Abuse
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extremely happy with service and prompt delivery.
  erratica | 05 Sep 2012 Report Abuse
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Product arrived, packaged nicely.
  Amelia62 | 23 Jun 2010 Report Abuse
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Received payment promptly I had to pay import duty which Strawberrynet recompensed when I emailed them
  2615068134 | 22 May 2010 Report Abuse
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They also sell through ebay. Looking at the same products on their own website and ebay, their website was more expensive. Eg a product that costs £37 on the website, was £34 on ebay - and postage was free for both.
  elp200 | 06 May 2010 Report Abuse
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Great prices, quick delivery, and they will refund customs charges as well! A really professional operator, and the cashback tracked quickly and paid on time. Recommended.
  JohnL_PP | 29 Mar 2010 Report Abuse
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Tracked and paid very quick, but be aware the stuff(I ordered anyway) came from Hong Kong, it is all legit but just takes a bit longer to arrive! Good website though!
  balders | 11 Mar 2010 Report Abuse
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brillant , deliver, price and cashback... 100%
  calvin_smith1000000 | 28 Feb 2010 Report Abuse
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great service
  larafraser | 20 Feb 2010 Report Abuse
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Very fast tracking - no problems so far.
  Ali1969 | 07 Jan 2010 Report Abuse
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great tracking - Speedy service :)
  JMN | 22 Dec 2009 Report Abuse
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The amount of customs charges I had to pay to receive my order was nearly double the cost of my order. If I had known it would be so high, I would not have bothered ordering as they were not very much cheaper than UK based retailers.
  lim1bd | 19 Nov 2009 Report Abuse
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super fast delivery top product
  summerman | 10 Nov 2009 Report Abuse
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rediculously slow i'm afraid. Not only did they mess up my order but still shows 'pending' after transaction
  Wukmk | 07 Nov 2009 Report Abuse
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Excellent retailer. If you get billed for duty/customs, just send them a scan/photo of your bill and they refund you immediately! Now that's what I call customer service.
  | 17 Oct 2009 Report Abuse
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Excellent company to deal with
  clair | 07 Sep 2009 Report Abuse
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had to pay post office customs charge of £15 but this was repaid by Strawberry net. This must be considered when making purchase
  sam303 | 31 Aug 2009 Report Abuse
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Great sire. Really quick free delivery. Cashback tracked within a couple of days. Will use again.
  SarahS | 26 Aug 2009 Report Abuse
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Excellent Service
  1158277750 | 12 Aug 2009 Report Abuse
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