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Get up to £52.50 of your purchase back
when you shop with SSE Energy

SSE Energy Reviews

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Take a look at the SSE Energy reviews below and you’ll see plenty of five-star feedback from TopCashback members who signed up with them through us. While many mention cashback, the energy company also comes in for praise for their service. On the subject of cashback, one delighted customer said: “Took out a new fuel supply with them in October, which was switched over by November. First Direct Debit came out in December and cashback immediately went from pending to payable.”

Other comments you’ll find include “nice little treat and pretty fast payment” and “very quick — paid as soon as my first month’s payment came out”. Another member stated: “Took out my boiler plan in October and received payout in February. The plan is great and they were out to service my boiler very quickly.” Others who have commented on the company said such things as “very easy to deal with” and “very helpful and efficient service — can’t fault them really”. While their overall rating on Trustpilot isn’t good, you will find some very positive SSE Energy review feedback.

One customer described them by saying: “Best energy company ever — so helpful, polite and value for money. I have energy and broadband with SSE for under £50 a month, which is fabulous.” Other remarks include “always friendly and helpful — any problems get sorted quickly and efficiently”, “I have been a customer of SSE for three years now and have nothing but praise for them” and “never had a single problem with SSE”. Someone else wrote: “I can honestly, hand on heart, say that the customer service with SSE has got to be the best I have received from a company.” Review this merchant

SSE Energy Reviews
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Not as advertised took SSE 6 months and a lot of chasing.
  jcj333 | 24 Mar 2018 Report Abuse
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Still not received the Love2Shop gift card I was promised. Told by TCB that SSE provide it but they said TCBk do. Have left a message.
  aingham66 | 23 Mar 2018 Report Abuse
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almost 6 months to pay out
  cartmanhegie | 23 Mar 2018 Report Abuse
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Initially stated it would take 12 weeks to get cashback...instead it has taken 6 MONTHS
  Kimi_bee | 21 Mar 2018 Report Abuse
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Still waiting for cashback from 9 June 2017 and TCB customer services tell me I just have to wait. 9 months is not an acceptable payout time!
  Tim_Monk | 06 Mar 2018 Report Abuse
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very slow in paying
  2STROKE | 14 Feb 2018 Report Abuse
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Doesn't apply to Northern Ireland, apparently SSE Airtricity is different.
  bigbluesquid | 31 Jan 2018 Report Abuse
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took 7 months to get the cashback!! Ridiculous!!
  lucirose1991 | 29 Jan 2018 Report Abuse
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Very slow for payout estimated 12 weeks took 26weeks in total
  Andy080196 | 23 Jan 2018 Report Abuse
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Signed up June 7th, tracked fine and switch occurred 3 weeks later no problems, monthly direct debts taken. Went to confirmed after 4 months, but after another 3 months still on cashback. TCB indicated payment averaged 12 weeks for this merchant when I signed up, but nearly 30 weeks now for me. Support just say they have to await payment by merchant so not much use if they never pay them. I thought confirmed meant you where supposed to get it a few weeks later. All in all very disappointing, and would not use SEE again.
  dylanm | 06 Jan 2018 Report Abuse
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far too long to receive payback not worth the effort
  | 05 Jan 2018 Report Abuse
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I have not received my cash back yet, can you let me know why?
  hillcrest10 | 05 Dec 2017 Report Abuse
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Experienced Topcashback user here, bought SSE dual tarrif in Nov 2016 with cashback of £90. It never tracked so filed a claim within a few days and it has never progressed any further despite over 20 messages asking for it to be resolved. It has now been over a year with not one hint of getting closer to being paid out. SSE are basically luring new customers with the promise of cashback, only to avoid paying then ignoring all correspondence afterwards.
  Canonite | 27 Nov 2017 Report Abuse
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Experienced Topcashback user here, bought SSE dual tarrif in Nov 2016 with cashback of £90. It never tracked so filed a claim within a few days and it has never progressed any further despite over 20 messages asking for it to be resolved. It has now been over a year with not one hint of getting closer to being paid out. SSE are basically luring new customers with the promise of cashback, only to avoid paying then ignoring all correspondence afterwards. ABSOLUTELY DISGUSTING
  Canonite | 27 Nov 2017 Report Abuse
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Takes an exceptional long time to reach payable a lot more than the twelve weeks.
  allwul | 22 Nov 2017 Report Abuse
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5 months in and still waiting for cashback
  GUSTAVE | 19 Nov 2017 Report Abuse
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Over 20 weeks and still no cashback. Took 16 weeks to get confirmed. Raised a ticket with TCB 6 weeks ago as concerned by other reviews. Have went a few posts since and was told yesterday that I was not the only one with a long delay!
  clarendon1 | 16 Nov 2017 Report Abuse
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21 weeks still no cashback
  patchworkcat | 16 Nov 2017 Report Abuse
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Nearly six months later still no payout. Very poor.
  damiangillespie | 16 Nov 2017 Report Abuse
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Terrible cashback not tracked correctly. Excuse was they changed systems so couldn't track. Useless and very unfair
  mcmurrm | 31 Oct 2017 Report Abuse
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Unable to select no star! Very disappointing and frustrating. I am unlucky as I have been chasing for straightforward missing cashback claim. Has been waiting since Dec 2016 despite numerous correspondece with tcb staff. Feeling cheated by this retailer already ! Hope SSE is honest enough to honour it .
  All_Things_Lovely | 14 Sep 2017 Report Abuse
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No response from retailer about missing claim raised.
  All_Things_Lovely | 29 Aug 2017 Report Abuse
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If I could give a negative score I would, after 7 months of waiting to receive my cashback was advise that my claim was illegitimate, whatever that means
  ecprior | 28 Jul 2017 Report Abuse
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7 months later and still waiting on payout, useless.
  ecprior | 28 Jul 2017 Report Abuse
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Switched in November 2016. Still waiting on cashback
  G1970 | 25 Jul 2017 Report Abuse
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