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Get up to 12.6% of your purchase back
when you shop with Sleeping Solutions

Sleeping Solutions Reviews

Reviews and experiences from TopCashback members who have shopped with Sleeping Solutions. Log in to review

Sleeping Solutions Reviews
	Cashback of more than £50 tracked and paid without any problems.
	Trevork \| 06 Apr 2014 Report Abuse
	Delivery was not the quickest and when the bed was delivered it was damaged and had obviously been packed as such, it had not been damaged in transit. Customer services were helpful and a replacement was sent. Cashback was refused, maybe because the transaction was not straightforward because of the damage, although this was through no fault of our own. If you are buying from them because of the cashback, I would not rely on receiving the cashback.
	9145544439 \| 21 Jul 2012 Report Abuse
	Ordered a bed from this merchant and on placing the order was told it was out of stock and was offered an alternative. However because the bed I wanted would be in stock before I needed it stayed with the original bed. I was advised that if the bed arrived on the Thursday it would be put for delivery on the Friy. As I did not receive an email confirming its arrive I had not made arrangements to take delivery. Customer services were very good and said they would return it to the warehouse and redeliver on Monday. However when I got home the parcels containing the bed had been left in the front garden - luckily none had been taken. I cannot fault customer services as the lady tried very hard. However when we put the bed together it was faulty, but we managed to correct this. I have not seen any evidence of the cashback - which is the only reason I used this merchant in the first place.
	skhackers \| 16 May 2012 Report Abuse
	Avoid. Customer service very poor and rude manager. Ordered a mattress which was delivered on time. When I unwrapped it, the smell was horrendous. I was advised by Sleeping Solutions to let it air for a few days which I did and to get back if I was not happy. I called back to say I wasnt happy with the smell and was advised to let it air for a week. Still not happy, I asked to speak to the manager - Sue - who said it may smell up to 2 weeks - then in the next sentence it was a few weeks! It doesnt say anywhere on the product that you have to air to get rid of smells. Some Sleeping Solutions webpages say you should air this mattress for several hours. Overall, the managers' attitude was rude and she interrupted me a lot. I revisited their website within 1 hour of making the comment about the webpaage and inconsistent information and they have now changed the text on their webpages. I am contacting Trading Standards and elevating this complaint.
	jimbillybob \| 05 Mar 2012 Report Abuse
	Purchase made in January, cashback did not track and nothing heard since. Bed was damaged on arrival but customer service was exellent and damaged part was replaced.
	9145544439 \| 31 Jul 2011 Report Abuse
	Although the cashback showed on the pending and confirmed quite quickly, I am still waiting to receive the cashback. I bought my bed in March and it is now the 22nd June. The mattress, however, is lovely and very good quality and I would definitely buy from them again and delivery was on time and reliable.
	\| 21 Jun 2011 Report Abuse
	very helpful and friendly x
	\| 21 Dec 2010 Report Abuse
	Liked the site, and cashback tracked no problem
	Joyce \| 18 Mar 2010 Report Abuse
	tracked very quickly, now waiting to see how long til payable
	10262023027 \| 14 Mar 2010 Report Abuse
	tracked v quickly
	freakboy1610 \| 04 Jan 2010 Report Abuse
	Tracked very quickly. Cashback arrived in a very timely manner. The product purchased was great and customer services were easy to reach and helpful. All around this is a recommended merchant.
	efreund \| 25 Nov 2009 Report Abuse
	I was very pleased with the service I got from Sleeping Solutions. I have to mention the fact that my sight is failing and I phoned up to ask questions that had already been answered on the site but which I, literally, did not see. When I phoned the people I dealt with were extremely helpful and polite and, most important to me, not at all patronising. I now need a headboard and another bed for the spare room. I will shop at Sleeping Solutions and recommend them. Many thanks.
	\| 17 Nov 2009 Report Abuse
	excellent retailer, friendly, helpful quick to call back with answer to queries. Can't fault them.
	kazcam \| 24 Oct 2009 Report Abuse
	Tracked quickly and paid out before estimated payment date. Excellent cashback and also received discount with code. The company is very good to deal with, friendly helpful and quick to respond to queries about the order. Highly recommnded.
	kazcam \| 24 Oct 2009 Report Abuse
	Great no problems at all
	jrgcross \| 16 Sep 2009 Report Abuse
	Fantastic, tracked super quick, and 3 week delivery on a mattress with a 28day lead time. At a bargain price as well - just waiting for CB to become payable now for the mattress to be my deal of the year!
	tabby_kitten \| 06 Aug 2009 Report Abuse
	Very quick to become pending! Hope bed will be great too!
	chicklet \| 03 Aug 2009 Report Abuse
	a great bed mattress. Cashback was pending on next day and on the 3rd day it was confirmed.
	64barbarian \| 26 Jun 2009 Report Abuse
	Excellent service...cashback recieved very promptly...made them best price deal versus other sellers.
	thegrail \| 26 Jun 2009 Report Abuse
	Good customer service when contacted by phone, fast efficient service, good product.
	\| 07 Jun 2009 Report Abuse
	Good tracking. Tracked fast and cashback cleared within a reasonable amount of time.
	alstma \| 16 May 2009 Report Abuse
	Brilliant, good price in the first place then got £60+ back.
	\| 06 May 2009 Report Abuse
	excellent,quick cashback
	poppy76 \| 28 Apr 2009 Report Abuse
	They delivered when was convenient for me and I got a very nice sum on the cashback.
	Janet_Lane \| 08 Apr 2009 Report Abuse
	Excellent customer service. They rang to confirm delivery & I found I'd ordered the wrong product. They changed it to the correct one and honoured the original order price - the new one was slightly dearer - & delivered on the priginal promised date within one week of my order.
	Oldfeller \| 06 Apr 2009 Report Abuse

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