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Sky Broadband Upgrades Reviews

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Reviews and experiences from TopCashback members who have shopped with Sky Broadband Upgrades. Review this merchant

Sky Broadband Upgrades Reviews
	Sign up Sky online and was told to complete the transaction on the phone. I felt very uncomfortable, and ask the customer service personnel on the phone 3 times if it would affect my cash back, and he said no 3 times. But after reading all the reviews here,I think I was cheated, and likely to lose £200+ of cash back.
	\| 09 Nov 2013 Report Abuse
	Under no circumstances, sign up for Sky if you,re only going for the cashback. Terrible at paying and Just declined my cashback, even though I pay them £27 a month. Read the feedback before signing up on this one. Personally I think they should be taken off the site
	rednorthwood \| 02 Nov 2013 Report Abuse
	No sign of any cashback even after 12 months! I opened a claim and sent various nudges for an update with no updates. I then asked what was going on and Sky have closed my claim as "Claim could not be found using information provided” Nonsense! I gave all the info needed and they come up with a 1 line cop out. NOT RECCOMMENDED!
	Davejetta \| 02 Nov 2013 Report Abuse
	Went via TCB for Sky Sports expecting £20 Cashback. Did not track, and after eleven months Sky have finally responded that they will not be honouring cashback, declining to give a reason. Would have subscribed anyway so no big deal for me, but avoid if you're factoring in cashback.
	Serotonin \| 01 Nov 2013 Report Abuse
	Sky use cashback as an enticing con. Do not expect the cashback as it rarely pays out.
	Matt_Lucas \| 31 Oct 2013 Report Abuse
	Being waiting for over 10 months and no cash-back, now has been declined. Waste of time.
	adekretser \| 23 Sep 2013 Report Abuse
	Disgusted in the service from both topcashback and sky!!! Transaction didnt track properly and when i tried to raise a claim topcashback had a message on saying there was an issue with payments from when i ordered so i left it. 3 months later i raise a claim, 10 months later and only when i chased again they declined my claim as it was over 90 days old!!!!! DONT BOTHER AND GO TO ANOTHER CASHBACK SITE WHO CARE ABOUT THEIR MEMBERS!!!
	kat1805 \| 20 Sep 2013 Report Abuse
	Always tracks at £0.00
	faz1964 \| 18 Sep 2013 Report Abuse
	Do not expect cashback from Sky! I followed the correct procedure, as usual, upgrading via top cashback, and 5 months later received this message: "Top CashBack was not identified as the last referrer to this transaction. Please note that this is not suggesting that you used another cashback website but indicates that another entity such as a search engine, comparison website, voucher code websites etc. may have become directly or indirectly associated in some way with this transaction." I presume Sky do this in many cases so their advertised £50 cashback plus £25 M& S voucher is blatant misrepresenation. Apparently I cannot be told who the mysterious alternative "last referrer" is so have no comeback whatsoever. I will be cancelling my sky account at the end of my contract, and cancelling my top cashback account as soon as outstanding payments are received, although the other 4 companies I have had to lodge claims for will probably have excuses not to pay!
	mmeclarke \| 10 Sep 2013 Report Abuse
	I upgraded to Sky HD in Feb 2013 & should have got £25 cashback. 7 months on I still have no sign of the cashback despite an open cashback claim & countless nudges. Sky cashback seems to be a waste of time. Very disappointed.
	jayc \| 04 Sep 2013 Report Abuse
	Really disappointed in SKY, I upgraded to the movies and I have been waiting nearly 9 months for my cashback, which moved to the confirmed status after 3 months. I cannot log a claim as its over the 100days!!! I think Topcashback should let it be known if this is ever going to become payable. Would even be happy for anything as it really is money for nothing.
	Elaine_m \| 28 Aug 2013 Report Abuse
	Seems like I'm not alone. Been waiting 9 months for the cashback. I upgraded to Sky Movies following the procedure detailed to the letter. Cashback tracked and confirmed at £0.00 but has never changed or become payable.
	claritania \| 16 Aug 2013 Report Abuse
	It's been over 6 months and my cash back is still at zero. The only reason I took the deal was for the cash back! :(
	Cherry88 \| 13 Aug 2013 Report Abuse
	This is the second time the cashback has tracked but never got any cashback from sky
	susangilbertson \| 06 Aug 2013 Report Abuse
	Added Sky Movies package on 03 November 2012 with promise of £30.30 cashback after 6 months. Seemed a reasonable incentive to add Movies to my existing package. Cashback confirmed at £0 shortly thereafter. However, 8 and 1/2 months later still awaiting conversion into any actual cashback amount! Seems like my Sky movies option will be cancelled once the year is up!!!!
	fulhamfan \| 23 Jul 2013 Report Abuse
	4 months, still waiting for cashback ,what a con.
	wton \| 08 Jul 2013 Report Abuse
	Still tracking at zero after more than a year.
	scotlad7 \| 07 Jul 2013 Report Abuse
	Complete con. I wouldn't trust Sky to honour any cashback claims if I were you. 14 months later and with monthly nudges sent, I still haven't received the full amount...
	\| 07 Jul 2013 Report Abuse
	was told 13 weeks waiting for cashback in march it is now July and still have not received cashback....dont bother
	flic1980 \| 03 Jul 2013 Report Abuse
	Although Sky offers incredible quality of product, their offers to existing customers are based on fabrication. You will NOT receive the 6 months free service, while also NOT receiving you cashback after a 6 month wait, aided by Top Cashback who prompt you to be patient. A terrible service all around.
	\| 29 Jun 2013 Report Abuse
	Awful. Purchsed on 2 December - over 6 months later stil tracking at £0 confirmed.
	chrisowens82 \| 14 Jun 2013 Report Abuse
	I ordered broadband and phone as an existing customer in November 2012, It is now JUNE 2013 and I still have not received my cash back. It has tracked as £85.85, but STILL months later has not become payable. TOTALLY FED UP! Sky as soon as my year is up, I am OFF!
	joweir \| 01 Jun 2013 Report Abuse
	Order upgrade October 2012 and despite cashback being confirmed as of today 24 May 2013 still not payment. Not happy, I look forward to changing suppliers all round!
	alphaomega \| 24 May 2013 Report Abuse
	Its a con, been waiting for cashback since last October and still not even tracked despite raising queries 3 times. This was one of the reasons I chose SKY broadband, never again which is a shame as the broadband is much better than Talk Talk which I had previously
	qeidacl \| 21 May 2013 Report Abuse
	Been waiting over 6 months- no other comment needed. Avoid sky cashback!
	alisonroberts20 \| 20 May 2013 Report Abuse

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