On the whole, members who have chosen to leave feedback having made a purchase from Simba through us seem to love the service provided by them. “Excellent product and great UK retailer,” is how one member summed up his experience, while other comments include “very easy to purchase online — great service” and “quick and efficient transaction — item arrived promptly and well packaged”.
Another member said: “Purchased Simba mattress on a Sunday, delivered promptly Wednesday with good communication of delivery time slot, plus received over £30 cashback within six weeks.” While it is true that some members have stated they did not receive their cashback, there are plenty of other positive comments, including “no problems at all getting the cashback — thanks Simba”, “very quick cashback payment” and “easy tracking, great retailer”.
