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Customers need to still be an active BB customer 6 months post-purchase for the cashback to be valid / paid out.
Customer must take the minimum contract period of 6 Months to be eligible for cashback. After this 6 month period validation may take up to a further 60 days.
About NOW Broadband - New Customers
Get totally unlimited and reliable broadband. Choose the broadband package that suits your needs and our hassle free switching means you’ll be up and running in now time. Cashback is available for new NOW Broadband customers and existing NOW TV customers. Customers who already have NOW Broadband or NOW TV Combo will not be eligible for cashback.