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Cashback rejected for a perfectly legitimate and fault-free purchase.
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ManofKent | 29 Oct 2013
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Terrible....terrible.....terrible
Still waiting for cash back from 2012. Topcashback also incredibly slow to chase this up.
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442454 | 15 Aug 2013
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Cashback not tracked for a transaction on 1st March. Logged a claim which was accepted. Still waiting for payment in July.
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mormond | 17 Jul 2013
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This is my third order with mothercare through topcashback and once again it hasn't tracked. Out of the three claims pending just one has actually been found. One remains pending for over a month and another I have just lodged a claim.
Not good enough Topcashback - look at how many people are complaining and sort it out!
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nippo | 27 Jun 2013
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So far I have bought two big orders from Mothercare and neither have tracked. I have waited a month for Topcashback to sort this out despite the site saying it was tracked. So far it still hasn't been confirmed. Bit poor really Topcashback!
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nippo | 13 Jun 2013
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Cash back takes on average 13 weeks to be credited to your account? I purchased on 4th September and I'm still waiting, coming up to 27 weeks now, awful!
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ymf11 | 17 Mar 2013
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Please be aware they will NOT pay out on larger cashback amounts. As with all the other reviews, my claim was left dangling for months and eventually refused for no legitimate reason. Please ignore the 'high satisfaction' rating, look at all reviews from the previous year and you will see cashback doesnt track.
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Kitch0118 | 08 Jan 2013
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Still waiting for cashback from purchases made in June, unsurprisingly for large purchases. Cashback paid for purchases made since then at much smaller amounts.
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Lily1506 | 15 Nov 2012
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Still waiting for cashback payout from purchases made in June. Starting to think the cashback rates don't actually exist!
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Lily1506 | 19 Oct 2012
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Good retailer but incredibly slow to pay up.
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cashtart27 | 30 Sep 2012
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Claim eventually closed and no cashback received.
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Lucas_priest | 19 Aug 2012
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Excellent service all round
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| 10 Jul 2012
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excellent value for price paid
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sylke | 03 Jul 2012
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Terrible tracking, feel ripped off and very unhappy, refuse to buy from them again !
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Biggi | 10 Jun 2012
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Did not track & had to chase through customer care. Eventually resolved then declined for no reason, and now chasing again. Still trying to resolve this 7 months later....not very impressed!!
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442454 | 23 May 2012
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Was promised 5% cashback on a large purchase, Mothercare rejected my claim and no longer offer cashback, Very dissapointing!
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A_C_E | 05 Mar 2012
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Tracked my payment for several weeks, it then sat at confirmed for a few more, then to my surprise it vanished... No help from topcashback of any use and nothing from Mothercare, bunch of amateurs, NOT RECOMMENDED
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StuckInIpswich | 26 Feb 2012
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Declined cashback for no reason even after the transaction had been confirmed for 2 months. One customer lost.
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Mr_Wetroads | 23 Feb 2012
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They are not ready to give the cashback withot any reason.. very bad
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sooamb | 22 Feb 2012
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My experience has been good however, my wife has had to apply twice to get her cashback to be pending.
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| 28 Dec 2011
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A****************8
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hoyepaloi | 25 Dec 2011
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Excellent!
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jane195 | 17 Dec 2011
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Very good service overall
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louisegriffin10 | 09 Dec 2011
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I've got cashback back to Aug 2011, still not yet payable :(
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| 07 Dec 2011
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Very good. Very speedy delivery service.
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monkeymagic99 | 04 Dec 2011
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