Get up to 4% of your purchase back when you shop with Morrisons Groceries Join TopCashback Free
Get up to 4% of your purchase back
when you shop with Morrisons Groceries

Morrisons Groceries Reviews

Please sign in to leave a Morrisons Groceries reviewX

TopCashback members who have provided us with reviews having ordered groceries from Morrisons seem very pleased with the prompt delivery service provided. “Of all supermarket deliveries, I have found Morrisons the cleanest and always on time” is just one of the comments which have resulted in them receiving an overall four-star rating on our site, while one member mentions a driver who was running ahead of schedule and called them to ask if it would be okay to arrive early.

The good prices and great bargains offered are also highlighted, while one member sums up their experience by saying: “Their website works well, their deliveries are on time and their drivers are courteous and helpful.” Some members do say that their cashback either did not track or was initially declined, but that these issues were quickly resolved.

Comments such as “always striving for the best customer service and getting it right for the customer” have helped them achieve a three-star Truspilot rating. Morrisons are commended for being especially good if you have dietary requirements and having drivers who go the extra mile, while one person who has left a positive review describes them as “by far the best online grocery delivery service”.

Review this merchant
Morrisons Groceries Reviews
friend icon
Quite quick to make payment but only seem to do offers for new customers.
  Bionic_Mushroom | 17 May 2016 Report Abuse
friend icon
had a complaint but in fairness sorted to my satisfaction
  Chryandii | 06 May 2016 Report Abuse
friend icon
Morrisons are the best of the supermarkets for home delivery. Their website works well, deliveries are on time, drivers are courteous and helpful. Cashback did not appear in account. Lodged a claim, received payout without trouble though it took 3 months from date of purchase.
  JonoClouds | 03 Nov 2015 Report Abuse
friend icon
very quick & easy. just wish it wasn't just offers for new customers though
  iridessaa | 11 Jul 2015 Report Abuse
friend icon
payout
why does it take so long to payout, over two months already yet website says 4 weeks
  Member4107211970227 | 27 Apr 2024 Report Abuse
friend icon
Recently stopped tracking
Always go through topcashback, never used to have a problem but recently nothing is tracking, have to put missing cashback claim but sometimes the cashback claim is very minimal so dont bother pestering customer services.
  Welshwonder74 | 22 Mar 2024 Report Abuse
friend icon
Not always as expected
Cashback very sporadic often not received as promotion suggests
  Rwittering_ | 11 Jan 2024 Report Abuse
friend icon
Keiths Review
Not easy & frustrating process. Had to submit missing claims in hindsight.
  KeithTop6 | 16 Sep 2023 Report Abuse
friend icon
Poor
Started off really well,recieved cash back total the same day but the last few weeks it is not showing and so I’m having to lodge a missing complaint. Also had a few refused but only in between the ones that have been accepted. Makes no sense
  Kitkat25 | 24 May 2023 Report Abuse
friend icon
I have spent a lot of money with Morrisons, but they don't pay out,
I have 5 examples from 2022. They have declined to pay out on the following 15/12/22 £3.01 Declined 16/10/22 £6.30 declined 19/10/22 £1.41 declined 25/09/22 £2.62 declined I could go back even further. Total declined just on four orders is £13.34. Could you tell me why they pay out on some orders but not on others
  Member285443889810 | 26 Feb 2023 Report Abuse
friend icon
Updating since I can't edit my previous 1 star review. After submitting multiple claims, cashback has finally been paid out from October. Tracking is still patchy at best so you have to keep an eye on it but I'm glad they seem to be improving.
  Pandora238 | 18 Jan 2023 Report Abuse
friend icon
Disappointed with out of stocks and last minute communication with Morrisons. However great range and value on offer. Ordered via TopCashBack to get further savings
  MS MMM | 14 May 2022 Report Abuse
friend icon
slow payout
  donkeys1 | 27 May 2020 Report Abuse
friend icon
slow payout
  donkeys1 | 11 Sep 2019 Report Abuse
friend icon
Good cashback but takes a while to come through had to ask where the cashback was as it disappeared from my account. Make sure you keep your shopping receipt until you receive your cashback.
  LISAGAUGHAN101 | 29 Jan 2019 Report Abuse
friend icon
its a same they only give cash back on one order
  tonyboy56 | 15 Jun 2018 Report Abuse
friend icon
great service as usual
  joannecstewart | 09 Jan 2018 Report Abuse
friend icon
Got delined but quick to resolve it when i queried it
  jamiemorgan52c | 10 Nov 2016 Report Abuse
friend icon
Cashback only for first time buyers. :-(
  carracam | 09 Nov 2016 Report Abuse
friend icon
no rewards for returning custmers
  littlerabbit | 13 Jun 2016 Report Abuse
friend icon
no rewards for returning custmers
  littlerabbit | 07 Jun 2016 Report Abuse
friend icon
They need to do cashback for existing customers
  benthen | 09 Sep 2015 Report Abuse
friend icon
Cashback paid at last after months of open ticket and negative feedback. Shopping was good, delivery people are friendly and helpful...in my area anyway.
  Som1else | 10 May 2015 Report Abuse
friend icon
Slow service
Everytime I have to claim the cashback after purchase, even though I have already linked to Morrisons page from Topcashback.com, still have to claim the missing cashback. This procedure is duplicated and have to spend more time
  Yeunghy | 08 Oct 2023 Report Abuse
friend icon
Get there in the end
We have found that cashback for morrisons will not track when made through our laptop but works if using a mobile device. The issue with this though is that it will track at the wrong rate of a new customer and then after the validation will decline meaning you need to raise a missing cashback claim. we have therefore reverted to using the laptop and just raise a missing cashback claim every week. Takes longer but you get it in the end.
  pillsbury87 | 17 Aug 2023 Report Abuse
1...678910...12      View:   2550100