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UK Energy Reviews
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Reviews and experiences from TopCashback members who have shopped with UK Energy.
Review this merchant
UK Energy Reviews
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Extremely slow at paying.
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john2526 | 29 Aug 2016
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Tracked but after 16 weeks stil hasn't paid. Would not use again
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Barney8000 | 19 Aug 2016
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refused to payout dispite going through correct routes and no explanation as to why
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Emmyb77 | 29 Feb 2016
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Cashback tracked ok but now 13 months since the transaction and STILL not paid. TCB don't seem to be interested in chasing it up either.
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themedrummer | 27 Oct 2015
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It takes too long to receive the cashback, 27 weeks. One to three months would be more realistic.
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ele1610 | 23 Oct 2015
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The weeks until this showed as payable increased from 21 to 24 to 27, but eventually paid out at 29. Very misleading! Wouldn't use them again!
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janeyfoo72 | 23 Oct 2015
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Didn't pay out and claimed the purchase had not tracked despite receiving a tracking confirmation from TopCashback.
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IanC68 | 10 Oct 2015
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Very poor took over 9 months for payout and loads of emailS!
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Member29863282441 | 17 Sep 2015
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Signed up for dual fuel and they have only paid for single fuel. Still outstanding 7 months later!
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Dav01698 | 09 Sep 2015
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Estimated time is not only extremely long, i had to wait over 8 weeks on top of this... waaaaay to slow
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Tapperteeth | 09 Sep 2015
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25th Jan switched the switch to Scottish Power was a complete nightmare and still waiting cashback 7 months later, was no way worth hassle would never use them again. Top Cashback don't seem to care and keep allowing this merchant to trade on their site even though they obviously not paying out.
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UKPM | 21 Aug 2015
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24 week payout promised - now on 30 weeks, stuck in confirmed, may have to go elsewhere shortly
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mick5226 | 20 Aug 2015
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Took about 6 months to come through ridiculous!!!
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| 09 Aug 2015
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It has taken over 8 months for my cashback to become avalable, this is despite many emails to the topcashback site. Topcashback said they could not do anything and could only pass on the cashback when they received it. If you want me to rate Residential Energy Comparison there is only one word... APPALLING!!
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IFRETWELL | 30 Jul 2015
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Terrible. Didn't track initially and I'm still waiting for the cashback now, ten months later.
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cerys2005 | 09 Jul 2015
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Be very wary of Make it Cheaper if you want cashback. The first time I used them, although they were slow, they paid out. Second time my transaction did not track and then they refused to pay out. I received a feeble excuse but they could not explain fully due to the information being confidential, very poor.
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jockey | 30 Jun 2015
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Over 12wks since transaction and not yet confirmed. Will ´make it cheaper´be the first company to not payout in the years I have been using Top Cabck Back! Hopefuly I´ll be proved wrong so I can leave positive feedback.
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tahoku72 | 29 Jun 2015
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didnt track and didnt pay out this is a scam
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musaboy | 26 Jun 2015
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3 months after I switched my utilities, the cashback went to declined. I raised a claim with TopCashBack (not easy after 100 days had passed) and after a few updates and another couple of months, the claim was back on my account. However, it took a full 12 months after the original utilities switch before the cashback finally became payable.
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rok100 | 14 Apr 2015
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Didn't track, lodged a claim and still waiting for merchant. Over 6 months now !!!!!
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Loop147 | 31 Aug 2014
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Transferred my utilities; Cashback tracked okay, remained pending for 3 months and then disappeared. No message from Topcashback or MakeItCheaper to explain why. Immediately tried to raise a claim, but not allowed because over 100 days since original transaction.
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rok100 | 17 Jul 2014
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Cashback tracked OK. Gas & Electric switch went ok. Cashback refused. Avoid, avoid, avoid.
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buggaluggs | 11 Jul 2014
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Transaction made 6 months ago, like many others it seems still no cash back has been received. Payment has been confirmed but hasn't switched to payable. Starting to think this company won't end up paying up.
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DJMANN | 05 Jul 2014
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