Get up to £40.00 of your purchase back when you shop with Lebara Mobile Join TopCashback Free

Get up to £40.00 of your purchase back
when you shop with Lebara Mobile

Lebara Mobile Reviews

Reviews and experiences from TopCashback members who have shopped with Lebara Mobile. Log in to review

Lebara Mobile Reviews
	Lack of Cashback from Lebara! Had to submit a claim through Topcashback Customer service, initially the claim was put on ‘Hold’ then submitted later. It has now been nearly 11 months!!!! And Lebara have still have not responded? Lebara should be removed from the Topcashback platform as it obvious Lebara lack Morale integrity!
	EEclass50 \| 14 Oct 2026 Report Abuse
	Did not pay out Again same story like everyone they don't payout your cash back, say not tracked. Think twice with this company not worth the headache they never paid out. My friends and family taken over 6 contracts across us and neither got it tracked in their account. It can't be possible over 6 non tracks. This how Lebara makes millions by not paying out. Just be careful you will not get your cash back.
	prabhdeepsc \| 08 Oct 2026 Report Abuse
	Twice now they have refused cashback Lebara has now twice not paid cashback, claiming 'terms were not met'. The cash back was submitted in accordance with the T&C laid out on TCB. They don't tell you which part they say wasn't met and you can't question them on it. I suppose that is why they can advertise cashback offers that seem to be great, if they don't actually honour them.
	mrtightfist \| 16 Sep 2026 Report Abuse
	Good Cashback Experience My experience with getting Cashback from Lebara was pleasant and straightforward. The purchase of a 12-month SIM plan tracked quickly and easily on Topcashback's site. Lebara waited until after the first month had passed and the automatic payment for the second month of service had cleared, at which point the Cashback quickly moved to Payable. The rate of Cashback offered was quite good, considering how little I was spending on the SIM plan in the first place. The Cashback alone was worth almost a month and a half of service on the Lebara plan.
	Cuthbert Maine \| 20 Aug 2026 Report Abuse
	Cashback received Bought a Sim on a good deal and recieved cash back a couple of months later . All good.
	Gany \| 19 Jul 2026 Report Abuse
	Wavenet test this is a wavenet test
	wavenetjon3 \| 26 May 2026 Report Abuse
	Really fair and generous cashback. I switched from vodafone to Lebara because I was visiting India and it was great that i could use my data and mobile mins abroad. Left my roaming on but it did't cost me any more money. The cashback was no problem. Great service and thanks Topcashback.
	Boey \| 05 May 2026 Report Abuse
	Cashed as stated. Thanks Topcashback!! Cashed as stated. Thanks Topcashback!!
	jchomeuk \| 04 May 2026 Report Abuse
	VERY GOOD VERY GOOD CUSTOMER SERVICE
	isudayan \| 18 Apr 2026 Report Abuse
	Cashback works fine, just read the T's and C's My Girlfriend bought a SIM (as did I) and complained that her cashback wasn't tracked. I pointed out that she didn't read the T's and C's (look at the bottom of the page) as she had bought a package from USwitch. I bought one through their (the Lebara) website and the cashback tracked fine. Read the T's and C's folks!!!!!
	MickyMJ \| 02 Dec 2025 Report Abuse
	faultless cashback tracked and paid quickly, phone service was excellent for use on holiday :)
	Deely \| 31 Aug 2025 Report Abuse
	LEBARA never pay out Not sure why TCB allow Lebara..like many people they have never ever paid out for me.Crazy they are still allowed access to TCB and poor from TCB not to act.
	Feargal \| 09 Aug 2025 Report Abuse
	Lebara never paid my £5 cashback I set up sim card 5gb in Nov 2024, the simcard is still in use and used daily 9 months later, was expecting £5 cashback, Lebara and TCB never paid me!!!! Just as others in the reviews!
	Lilies1 \| 09 Aug 2025 Report Abuse
	Refused Lebara refused my cashback claim for no apparent good reason. I submitted an appeal for this over 2 weeks ago but still haven't received a reply from them. Going by the reviews I am certainly not the first or last. I'll be applying to another provider next time to avoid the hassle.
	Numnut747_ \| 28 May 2025 Report Abuse
	No cashback They just ignored me and declined the advertised cashback despite proof of purchase provided.
	Vanyaalex \| 25 May 2025 Report Abuse
	Poor tracking performance Not tracked on more than one occasion. Claim process is a waste of time.
	riand0 \| 22 May 2025 Report Abuse
	No Cashback 4 month on! Bought sim card in july, now its november and still not been tracked! waste of time!
	aman9180 \| 18 Nov 2024 Report Abuse
	Don't bother - they just decline with no reason. Use someone else! As per title... I got a new ongoing contract and was supposed to get £5 but they just declined it. Will go elsewhere next time. Avoid!
	Chills69 \| 05 Nov 2024 Report Abuse
	No cashback Cashback claim has rejected
	\| 15 Jul 2024 Report Abuse
	Didn't track. Claim entered as zero Claim accepted as purchase was valid, but cashback set to 0.00. Disappointing
	SteveW \| 08 Jul 2024 Report Abuse
	Cashback refused Lebara claimed they had no record of the transaction and topcashback couldn't do anything.
	Javacat \| 07 Jun 2024 Report Abuse
	Sim only Good service
	BEBSRILEY \| 07 Mar 2024 Report Abuse
	Very easy to switch(From Sky mobile) and getting more data at less cost All very easy
	mark410 \| 04 Mar 2024 Report Abuse
	Zero cashback As this transaction went through as zero cashback I cannot really rate it that highly
	stever \| 25 Nov 2023 Report Abuse
	New website fails to track Was wonderful before, but the new website has failed to track on both the last orders
	SteveW \| 14 Nov 2023 Report Abuse

Navigation

Cashback

Reviews