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Get up to £80.00 of your purchase back when you shop with Jet2holidays.com Join TopCashback Free
Get up to £80.00 of your purchase back
when you shop with Jet2holidays.com

Jet2holidays.com Reviews

Our members seem to love Jet2holidays.com as those who have provided us with a review have given them an overall four-star rating. The major reasons for this positive feedback seem to be the company’s first-class customer service, their friendly staff and the fabulous resorts they offer.

The fact cashback tracks without any issues and is paid out quickly - often before members have even gone on their holiday - also seems to be a big factor as to why customers are happy with their experience.

People who have left positive reviews on Trustpilot are very complimentary about their planes - especially the legroom offered - and the fact that they seem to go the extra mile to provide customers with the little things which go a long way to ensuring they have a great holiday.

One customer says they would not use anyone other than Jet2 because of the great flight times, customer service and baggage allowance they offered, while holidaymakers also praise everything from their check-in staff, cabin crew and reps to the flights, hotels and transfers.

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Jet2holidays.com Reviews
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No payout
Should have been eligible for £80 cashback but it never tracked. Went through the process with topcashback only to be told I won't be getting anything. Total scam for misadvertising
  Callumneil | 28 Oct 2025 Report Abuse
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£5 paid out
£5 for holiday booked using voucher codes tracked straight away. I went on the holiday in July, the £5 paid out in October no issues. £5 was better than nothing! I had used 3 different codes on the Jet2 site (definitely join the MyJet2 app if you haven't, some personalised codes on there can be stacked with generic ones for extra money off). Can't complain as lots of sites don't let you have cashback if you have used any codes!
  mollyrjg950 | 27 Oct 2025 Report Abuse
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£5 cashback on a 4 grand booking
Weaseling out of obligations
  harteshb | 22 Oct 2025 Report Abuse
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3 x claims
I've booked 3 x holidays using this link. None of them have tracked. I've filled in the forms and nothing. It should be 3 x £60 and 3 x £5, so nearly £200. I'm genuinely considering sending a formal action letter as its just complete mis-selling.
  Member6125835761435 | 18 Oct 2025 Report Abuse
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Bookings don’t register for cashback
I’ve booked twice now through jet2 and neither time has my booking been registered for cashback. I’ve had to go through the complaints process with topcashback both times, they have been so helpful but jet2 are terrible for paying out
  Emily Flett | 17 Oct 2025 Report Abuse
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Tricked
Like so many others, have £5 payable when it should be £65 due to tricks with codes that are automatically applied. Reported. Avoid.
  Jmac1 | 16 Oct 2025 Report Abuse
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Disgusting don't bother!
Did everything right and they just decided not to pay the offered cashback, even after filling the missing form out!
  Lauramilbank | 26 Sep 2025 Report Abuse
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Refused cashback
Did everything right, did not use a voucher codes and they refused to pay the cashback. So disappointing - As if holidays are not expensive enough
  Ftobin3010 | 09 Sep 2025 Report Abuse
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They just decided to not pay what they said they would
Like many others on here, they have clearly decided to offer you £75 to get your business and then just change it to £5 when it comes to paying out. Pretty outrageous!
  Watko | 01 Sep 2025 Report Abuse
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Followed process, made purchase, no cashback
Not impressed with Jet2 or topcashback
  C05ty | 20 Aug 2025 Report Abuse
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Declined Cash Back
Declined Cash Back
  BrandyLeeds | 05 Aug 2025 Report Abuse
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Always decline
Don’t bother with the cashback offers - I have followed all the rules 3 times and they always find an excuse NOT to pay out
  merzz | 16 Jul 2025 Report Abuse
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Wrong
Originally was £75. received only £5. very disappointed.
  dimukaz | 16 Jul 2025 Report Abuse
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IGNORE THEIR PROPOSED CASHBACK!
It seems that Jet2 don't actually pay out their proposed cashback! When i booked my holiday the offer was £75 for May and June departures and we went in May. They only paid out £5 cashback and my claim was rejected!! IGNORE THEIR SPECIAL OFFERS AS THEY DON'T PAY!!
  Natalie110890 | 15 Jul 2025 Report Abuse
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Still waiting for the correct amount to be paid as it was wrong
Offer was £50 off any Bulgarian holiday I booked one it said £50 pending but then only paid me £5
  Marg63 | 04 Jul 2025 Report Abuse
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POOR
Was supposed to have a payout of £60 but ended up with £5 should of used another cashback site
  LAWPETTIT | 27 Jun 2025 Report Abuse
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Paid out in full after putting in claim
I used an automatically applied discount code (for being a Jet2 member), and a manually applied discount code. The cashback didn't track at first, but I put in a claim and got the £50 cashback advertised showing as payable within 2 months of the holiday (3 months after I'd booked the holiday.)
  davebutler555 | 26 Jun 2025 Report Abuse
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Poor experience
Thanks for the clarification — here's a revised **Jet2 review** based on your experience, including the flight delay and lack of support: --- **Jet2 Review** Unfortunately, our experience with Jet2 didn’t live up to expectations. Our outbound flight was delayed, which was frustrating, especially when travelling with young children. There was little communication or support during the delay, and once we arrived at our hotel, things didn’t improve. We booked through Jet2 expecting a relaxing, all-inclusive 4-star holiday, but the hotel was poorly maintained and raised serious safety concerns. When we contacted Jet2 for help, the response was dismissive — we were told the long queues and overcrowding were "because the hotel was at full capacity," with no real acknowledgment of the more serious issues we raised, including electrical hazards, poor cleanliness, and lack of staff. There was no rep visibly present at the hotel, and we felt completely unsupported throughout our stay. For a company that promotes great customer service, this experience was disappointing and left us feeling let down. We expected more after spending nearly £3,000 on a family holiday.
  mitchfox1984 | 24 Jun 2025 Report Abuse
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Dropped payment
Like many others, I was tracked to receive £50 cashback, but then it was dropped to £5 without any explanation as to why it was lowered.
  ctltdjb | 22 Jun 2025 Report Abuse
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Always good....
The usual terrific experience travelling with Jet2.......great employees, great flights and service....all round we think a great company.
  toonarmy22 | 21 Jun 2025 Report Abuse
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Very disappointing
£75 cashback offered. Tracked at £50 and then dropped to £5 when paid. Seems the same is happneing to others.
  Florence | 19 Jun 2025 Report Abuse
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Shocking AVOID
Was £80 cash back offer advertised and showing in my pending balance- now changed to £5!! Absolute discrace
  Jenny1818 | 19 Jun 2025 Report Abuse
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Tracked at £50 paid out £5
Useless. TCB were absolutely no help in resolving the issue. Won't be using either in the future
  jwilson73 | 19 Jun 2025 Report Abuse
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Avoid!
I booked our holiday with Jet2 and paid a lot of money expecting £50 cashback as advertised. It has now been confirmed and they have only paid at £5!
  lindeeeuk | 18 Jun 2025 Report Abuse
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Lower payout
Tracked at £50 when cashback offer was meant to be £75 i think. Just came back off holiday and changed to pay out £5!
  jhousego6 | 18 Jun 2025 Report Abuse
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