Get up to £80.00 of your purchase back when you shop with Jet2holidays.com Join TopCashback Free
Get up to £80.00 of your purchase back
when you shop with Jet2holidays.com

Jet2holidays.com Reviews

Our members seem to love Jet2holidays.com as those who have provided us with a review have given them an overall four-star rating. The major reasons for this positive feedback seem to be the company’s first-class customer service, their friendly staff and the fabulous resorts they offer.

The fact cashback tracks without any issues and is paid out quickly - often before members have even gone on their holiday - also seems to be a big factor as to why customers are happy with their experience.

People who have left positive reviews on Trustpilot are very complimentary about their planes - especially the legroom offered - and the fact that they seem to go the extra mile to provide customers with the little things which go a long way to ensuring they have a great holiday.

One customer says they would not use anyone other than Jet2 because of the great flight times, customer service and baggage allowance they offered, while holidaymakers also praise everything from their check-in staff, cabin crew and reps to the flights, hotels and transfers.

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Jet2holidays.com Reviews
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existing customers only get £5
Disappointed to only get £5 cashback after spending £4,000 on a holiday. My daughter uses TUI for her holidays and gets over £100.
  sambed | 10 Oct 2024 Report Abuse
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Take so long to process and then not the right amount
It took almost 12 weeks to process the cashback then when it did it was only for £5 and not the £40 quoted at the time of my purchase
  Clareandmax | 02 Oct 2024 Report Abuse
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Poor cashback on large payout
Paid out after returned from the holiday. Very small cashback compared to cost of holiday.
  Tonyg | 28 Sep 2024 Report Abuse
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Takes forever for £5.00
Took forever and showed £45 but only got £5 for a 2 k holiday, rubbish! Cancelling cash back account too as not much better, using Tui next ????
  Eavedr | 26 Sep 2024 Report Abuse
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Very slow and poor amount
Very slow to pay and only £5 on £1800 spent. Disappointing.
  Scullyt16 | 24 Sep 2024 Report Abuse
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Too way longer than expected and cashback was less than was promised
Too way longer than expected and cashback was less than was promised
  markybhoy1973 | 20 Sep 2024 Report Abuse
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Takes ages to pay
Tracked ok. Been at confirmed for ages and way past the estimated payout time.
  Simonmaidment69 | 16 Sep 2024 Report Abuse
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Petty penny pinching
Great to fly with but spent best part of £7k on a holiday only to have a few quid cashback declined due to some vague and groundless reason given by TCB customer services. This is happening too often with other click throughs too. They need to sort it out!
  Dilberts | 04 Sep 2024 Report Abuse
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Scam - false advertising
Only tracks at the £5, had to wait over 12 months for only £5 to track not the £288 that should have. Another company that won’t pay what they advertise.
  danhugg007 | 04 Sep 2024 Report Abuse
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Topcashback scam
Tcb offer "Manually Applied Voucher Code £5" Tbc is not advertising any vouchers for jet2holidays So why and for who is this offer !!!???
  blaszkin | 29 Aug 2024 Report Abuse
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Great quick payout no issues
Great quick payout no issues
  annieharris | 22 Aug 2024 Report Abuse
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Patience
I have always been paid out in the past, all be it a small amount. This time, I booked our holiday at the end of Jan. and have only just received a payout of £5. Be patient.
  mathel7579 | 20 Aug 2024 Report Abuse
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Fab
Took a last minute holiday with jet2 in May 2024, my top cash back account today released the £45 on a £700 holiday. Brilliant. Jet2 was hassle free with check in. Can't fault my experience.
  R Taylor | 17 Aug 2024 Report Abuse
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Its a con
Cashback always declined- no reason given- don't trust them
  Tcockeram | 15 Aug 2024 Report Abuse
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Poor feedback
Pretty disappointed, that I still hadn't received my cashback months after returning from the holiday I had paid for in full, nearly 6 months prior.
  johnwilkinson71 | 03 Jul 2024 Report Abuse
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Declined cashback as a new customer
Booked and paid for a holiday in October 2023, I paid in full online at the day of booking yet and went on the holiday which was about 2 weeks after booking. Cashback was declined for no reason, its now 30th July and I have only been offered £5 instead of the uplifted amount I should have received for purchasing through. TCB Team are chasing them but it is taking such a long time for jet2 to reply with another blocker. I have now had to dig out an find my original booking email to confirm it was booked and paid for online not breaching any terms
  stac90osian | 30 Jun 2024 Report Abuse
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Cashback declined
Booked and paid for holiday over £5k through topcashback - tracked fine at lower rate than updated to £45 after a couple of weeks. Holiday taken over a month ago and now cashback has been declined no explanation. Would not recommend for cashback.
  kristina10 | 28 Jun 2024 Report Abuse
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No problem
A fiver is a fiver.
  Benghazic | 20 Jun 2024 Report Abuse
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slow payout
slow ;payout but excellent holiday provider
  donkeys1 | 18 Jun 2024 Report Abuse
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Cashback Declined
I booked through Top Cashback, followed all the terms and conditions, my cashback didn’t track so I raised a ticket and then after months of waiting was told I wasn’t getting my cashback because they claimed I’d gone through another marketing scheme even though I’d gone straight to their site from Top Cashback.
  Craig_Hall | 17 Jun 2024 Report Abuse
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Declined
New customer, declined the £45 stated in the offer.
  Mrorange34 | 31 May 2024 Report Abuse
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CashBack declined on past 2 holidays booked
Not sure why CashBack was declined by this retailer on two separate holidays booked but not happy with the outcome obviously. No reason given either.
  2600498050 | 01 May 2024 Report Abuse
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no cashback recieved despite carefully following rules.
As described.
  Buzby22 | 29 Apr 2024 Report Abuse
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Cashback declined
Cashback for this has been pending since i booked and has recently been declined however the balance isnt due for another month and holiday itself not due until the month after that. Cant log a cashback declined payment as it states it was more than 90 days ago. Be careful with this one £45 cashback sounds great.....IF YOU GET IT!
  Lowers17 | 13 Apr 2024 Report Abuse
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Long winded - but got there in the end
I had to contact customer services who kindly sorted it for me. ??
  SuperAnn | 05 Apr 2024 Report Abuse
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