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Hughes Reviews
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Reviews and experiences from TopCashback members who have shopped with Hughes.
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Hughes Reviews
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Cashback tracked successfully and now £nil, put a claim in. Will not be ordering from them again unless a satisfactory outcome. Will use another supplier.
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| 21 Dec 2012
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cash back came through quick on my account, had to wait a while before i could transfer it to my account.
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v70 | 26 Jun 2012
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Hughes have great prices and didnt have any problems. Cashback is a bonus so was cheapest price for washing machine I could get anywhwre.
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AndyBeds | 31 Jan 2012
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Very competitive price, excellent delivery and very quick to post cash back- will try this company first next time !
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Westie_1 | 31 Dec 2011
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Happy with service received. Item received promptly and in good working order. No problems experienced. Would use this company again for future electrical purchases.
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BenJAmine1710 | 24 Oct 2011
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Tracked quickly for a reserve and collect, waiting for payable now...
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simonsimon | 06 Sep 2011
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Took nearly 7 weeks to get cashback
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Phil_Maskell | 02 Jul 2019
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Didn't track initially but TBA sorted it and it was paid quickly
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purelight | 15 Oct 2017
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Transaction tracked very quickly and item was shipped promptly however the cashback amount appears to be calculated based on the ex. VAT value of the goods ordered (excluding delivery). The retailer's website does not show my order under my account, either.
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Feenix | 10 Oct 2011
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Just be wary that the discount codes on their website aren't compatible with cashback. I recently bought a new TV from here and found that the cashback had been disallowed, I emailed to ask why and the answer was because I'd used a discount code from their website.
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Davinnicus | 22 Mar 2021
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Delivery date 24 hours late? The promise of being able to track the goods was unavailable? A complete day wasted waiting for a delivery that never turned up but was promised.
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Mark279 | 17 Nov 2011
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Incorrect Payout
Bought a TV through Top Cashback with Hughes for £774. Only got cashback on £499.38. Top Cashback could not help. BUYER BEWARE!
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Mike121x | 16 Mar 2024
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Although happy with product, the cashback has been declined by Hughes...very disappointed. Was about to recommend you to a friend who wanted similar product but won't bother now. You have lost a sale.
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AnneClough | 28 Dec 2020
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Only half of the amount of cashback was recieved . This happens quite a lot . Rare you get the full amount and sometimes you don't get any.
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Anyia34 | 01 Feb 2018
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Product arrived 24 hours early which was good but refused to pay cashback. Apparently I clicked through another site before ordering.
100% positive as I ordered it off a different PC going through topcashback and entering the product code in their own search box and placing the order.
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PointlessMonkey | 21 Sep 2013
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Declined for no reason, probably because it was for a relatively expensive laptop. Avoid.
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NettyDrummond | 17 Aug 2020
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Scammers. Tried to deliver a damaged fridge freezer twice and have double charged me and kept the payments for both orders and many communications have failed to resolve this issue. Second time they delivered they just dumped the damaged item on my property while I was out and I had a nightmare trying to get it collected. Don't be fooled by the cheap prices, its not worth it to be scammed.
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| 22 Mar 2018
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Failed to track after following link from site
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pauln | 21 Dec 2016
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Very pleased with the product and the delivery, but cashback has been refused as they claim that topcashback were not the last referer. I clear cookies restart the browser and follow the sale through from this site without distraction, so I can only conclude that I've been scammed. Just glad it was only a few pounds and would not consider any large purchase in the future with any cashback in the calculation
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malcpryce | 20 Apr 2016
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Failed to track after following link from site
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pauln | 11 Apr 2016
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Purchased a tv in December 2013. After a number if nudges, finally got this message from Top cash back as a quote from Hughes stating 'Another marketing channel was credited with the sale'. That would be unlikely as I chose Hughes for the cashback and followed the link through to the site and who is this mysterious marketing channel? Disappointed and won't be using Hughes again.
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Saltysam | 05 Aug 2014
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Should have received £45.00 cashback on a television that was purchased but Hughes Direct decided to pay this saying there was either a voucher code used or another cashback site used, neither was the case so if you make a large value purchase don't expect to receive your cashback. I will never use Hughes Direct again!
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traceytaylor | 03 Jun 2014
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