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when you shop with Hotels.com

Hotels.com Reviews

Reviews and experiences from TopCashback members who have shopped with Hotels.com. Log in to review
Hotels.com Reviews
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Useless, didn't track then had to wait until the holiday but still didn't track so still waiting!!
  markrich5000 | 03 Feb 2018 Report Abuse
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Convenience
  lisa6243 | 02 Feb 2018 Report Abuse
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Simple, quick and very easy to get Topcashback and rewards
  Joanna0608 | 02 Feb 2018 Report Abuse
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Decent rate
  robz103 | 01 Feb 2018 Report Abuse
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terrible merchnt. claims never track for the correct amount (doesnt seem to be an issue with their competitors). Always have to submit claims, which are often rejected.
  DovD | 01 Feb 2018 Report Abuse
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fast paying and alway good rates
  Chris_Yates | 01 Feb 2018 Report Abuse
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Not happy! I have several claims where the offer was greater than the amount paid! The difference being as much as 16% less than the offer in certain cases. (Various claims have been made and have been pending for more than 3 months in some cases.
  harryloots | 01 Feb 2018 Report Abuse
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Percentage is based on value minus tax. Apart from that it works well
  DidierD123 | 01 Feb 2018 Report Abuse
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good choice of hotels goood cashback rates
  kt6577 | 31 Jan 2018 Report Abuse
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Easy to use, payment was prompt no problem
  mpwalker | 30 Jan 2018 Report Abuse
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good overall experience
  TomGraham123 | 30 Jan 2018 Report Abuse
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Great rewards programme love this site
  tinasme | 30 Jan 2018 Report Abuse
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This is a brilliant top end business, always an easy deal and no issues with the cashback offers
  petesmith999 | 30 Jan 2018 Report Abuse
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Great easy to use website and cashback too
  Kinderscout | 28 Jan 2018 Report Abuse
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Does not always track at the amount they show and it has to be chased up.
  baliS2000 | 27 Jan 2018 Report Abuse
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quite generous
  longoland | 27 Jan 2018 Report Abuse
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Booking hotels is fine but cashback rates quoted were simply untrue. I complained via Topcashback but to no avail. DO NOT EXPECT QUOTED CASHBACK RATES TO ACTUALLY EXIST
  sadcjp | 26 Jan 2018 Report Abuse
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It is so Easy!!
  catho5158 | 26 Jan 2018 Report Abuse
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Am I unlucky or is everyone really getting paid out correctly? Every single cashback from Hotels.com has tracked incorrectly. So far there have been four cases. Each one has taken ages to resolve and there is no dispute on whether I booked without Hotels.com rewards as I have provided evidence in each case. Perhaps it is just me that it tracks wrongly on every single purchase.
  11353610041 | 25 Jan 2018 Report Abuse
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top site top job
  Tom1967 | 25 Jan 2018 Report Abuse
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excellent service very fast and very pleased with the service
  Lynnjukes | 24 Jan 2018 Report Abuse
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Awful when claiming refund on awful stay at hotel. Only provides a credit on next booking which has to be used within 12 months. Totally useless to me as I have no inclination to book another short stay to use my refund. A spend of £90.00 just to claim a small refund is a non starter.
  1020804218 | 22 Jan 2018 Report Abuse
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Quick and easy to book hotel and cash back straight away.
  martirkz | 22 Jan 2018 Report Abuse
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Very variable. Some transactions track perfectly, and some get declined for no obvious reason. All rather annoying and I shall probably stop using them because of this.
  hershon27 | 21 Jan 2018 Report Abuse
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yes yes yes great site and pays quick
  mikeheery1974 | 20 Jan 2018 Report Abuse
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